Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Output reduced as JCB assesses Chinese supply chain impact

Output reduced as JCB assesses Chinese supply chain impact

JCB is set to reduce production levels at UK factories due to anticipated component shortages from Chinese suppliers impacted by the coronavirus outbreak.

How might retailers entice consumers back to stores in 2020?

How might retailers entice consumers back to stores in 2020?

As growing numbers of retailers and brands look to entice customers back into store with an array of immersive experiences, Craig Summers, UK Managing Director, Manhattan Associates asks how retailers can reinforce innovative omnichannel experiences with the quality of in-store associate interaction.

Lowest growth outlook for retail in four years

Lowest growth outlook for retail in four years

Retail sector posts weakest small business outlook for 2020. Less than a third of small businesses in the retail sector are predicting growth for the early months of 2020. This is the worst growth outlook for the retail sector since the start of 2016.

UK prestige beauty industry generates £2.6 billion in sales for 2019, driven by skincare, reports The NPD Group

UK prestige beauty industry generates £2.6 billion in sales for 2019, driven by skincare, reports The NPD Group

The sale of prestige women’s face skincare products in the UK reported an increase of 2% in the 12 months to the end of 2019 according to The NPD Group. The total value of the prestige beauty market in the UK was valued at £2.6 billion in 2019, a decline of 3% when compared to the same period in 2018.

Off with their heads: The death of monolithic e-commerce and the rise of a headless, microservice approach

Off with their heads: The death of monolithic e-commerce and the rise of a headless, microservice approach

For over a decade, online retailers have been competing in the Amazon world and, as the saying goes, it’s a jungle out there.

58% of Food Operators to go Self-Serve as Brits Get the Taste for Kiosk Ordering

58% of Food Operators to go Self-Serve as Brits Get the Taste for Kiosk Ordering

Within the next twelve months, kiosks will be mainstream in the UK quick service restaurants (QSR), fast food and the casual dining market, according to the first UK research into consumer views and hospitality sector plans.

Delivery is the new discount: Retailers must wake up to the demand for wider and greener delivery options

Delivery is the new discount: Retailers must wake up to the demand for wider and greener delivery options

Delivery options can be more valuable than cheaper prices or ultra-fast same-day deliveries to many shoppers, claims ParcelHero. Retailers should work closer with their deliveries partners to ensure they aren’t missing out on £1000s of orders

Under pressure: 78 percent of people feel more pressure from their employer than family when making big decisions

Under pressure: 78 percent of people feel more pressure from their employer than family when making big decisions

Business executives in the UK are more anxious about big decisions at work than critical decisions at home that impact their family, according to a new study conducted by Oracle NetSuite.

AI and voice search among the top eCommerce trends for 2020, says Kooomo

AI and voice search among the top eCommerce trends for 2020, says Kooomo

As we move into a new decade, technology is continuing to make big changes in the way eCommerce businesses engage with their customers. To keep up with the changing demands of consumers, Ciaran Bollard, CEO at Kooomo, the Enterprise Cloud Commerce Platform, has put together a list of the ten key eCommerce trends that online retailers should be aware of:  

Smartphones and the circular economy

Smartphones and the circular economy

What do you do with your old smartphone when you no longer need it? Chances are, you keep it.

According to a survey conducted by the Royal Society of Chemistry (RSC), 45 per cent of UK households have two to five unused electronic devices at home. Here Neil Ballinger, head of EMEA sales at automation equipment supplier EU Automation, discusses smartphones and the circular economy.

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