Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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More than half of diners would eat food made by robots - survey

More than half of diners would eat food made by robots - survey

A new survey reveals that more than half of restaurant diners would eat food made by robots – if it tasted good.

Consumers three times more likely to shop with independent shops over next five years than large brands

Consumers three times more likely to shop with independent shops over next five years than large brands

In light of the recent difficulties faced by high street giants like Debenhams, House of Fraser and Claire’s, British consumers have been revealed to be three times more likely to shop more with independent stores than large shops over the next five years according to findings from marketing automation suite Pure360.

New research confirms businesses will pivot to a ‘voice first’ strategy within five years

New research confirms businesses will pivot to a ‘voice first’ strategy within five years

Red Box, the platform for voice, has announced the results of a global survey of CIOs, general C-suite and IT management enterprise employees into their views of voice capture in the enterprise, showing the majority of businesses are capturing only partial voice data sets and are not able to make the most of this highly valuable data set as it is largely inaccessible.

SATO - Embracing the IoT era in retail

SATO - Embracing the IoT era in retail

Retail is rapidly changing, with a huge increase in the use of technology across every element of the process, from concept to consumer. In particular, the increased prevalence of the ‘Internet of Things’ (IoT) in the retail sector means businesses must adapt and invest in technologies to support this new era of network-controlled device management and automation.

Are we reaching an ethical tipping point?

Are we reaching an ethical tipping point?

The UK is a nation addicted to fashion, buying five times more clothes today than in the 1980s. But 400,000 tonnes of clothes end up in landfill every year – and there is growing awareness that the way these clothes are produced and discarded is having a massive impact on the environment, from water consumption during production to marine contamination from microfibres.

As younger, more mindful consumers increasingly dominate the fashion customer base, are we at an ethical tipping point, asks Craig Summers, UK Managing Director, Manhattan Associates.

Only 36% of top UK retailers fully secure online store

Only 36% of top UK retailers fully secure online store

The shopping season is upon us and, like every year, many of us choose to buy online instead of trawling through the shops. But do UK retailers ensure shoppers can trust their websites?

In the loop: how technology can enhance customer service for the hearing impaired –UK’s largest disabled group

In the loop: how technology can enhance customer service for the hearing impaired –UK’s largest disabled group

The spending power of disabled customers in the UK is estimated at £249bn. But the high street is yet to maximise income from the ‘Purple Pound’ because of a lack of awareness, poorly-maintained facilities or assistive technology that could smooth the interaction between customer and staff.

UKFast Network sees 30% Black Friday spike

UKFast Network sees 30% Black Friday spike

Traffic to the UKFast network, which hosts thousands of eCommerce websites and booking platforms, has seen a massive 30% increase in web traffic this Black Friday, compared to Black Friday last year.

Peak evolution – will the expanding peak period benefit delivery?

Peak evolution – will the expanding peak period benefit delivery?

These days, planning for peak retail season starts the moment the last peak ends. In a bid for continuous improvement retailers and carriers forensically review what went well, which new tactics and technologies worked, which didn’t and where refinements can be made.

Making the case for Transportation Management System….a BluJay Solutions white paper

Making the case for Transportation Management System….a  BluJay Solutions white paper

In a world where supply chains have become increasingly complex and global in nature, managing with spread-sheets and phone conversations with carriers are no longer viable options

Download this white paper to see how a software as a service (SaaS), multi-tenant transportation management system puts power and efficiency into the hands of any company that wants to cut freight costs, improve visibility, and optimise activity in today’s competitive business environment.

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Publisher: +44 (0)208 440 0372
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