Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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The failing high street: top four lessons for small businesses

The failing high street: top four lessons for small businesses

Profit warnings have become commonplace in the national media, with once-booming businesses such as Mothercare, Beales and Patisserie Valerie revealing that they have been crippled by a rise in online competition, or in the latter case, mismanagement.

How can physical stores better digitise their in-store experiences?

How can physical stores better digitise their in-store experiences?

A recent report by analysts at Retail Economics has predicted that half of all retail purchases will be made online by 2028. In the wake of this, it’s important that high street retailers take steps to remain competitive. 

Savvy-shoppers wise up to discounting trend

Savvy-shoppers wise up to discounting trend

While half (58%) of consumers admit to buying items during discounting events, such as Black Friday or the January sales, 56% only do so if items they had been looking at have been reduced as they wise up to the true value of discounts, finds REPL Group.

Two thirds of retail professionals believe class is an issue when it comes to securing a new job.

Two thirds of retail professionals believe class is an issue when it comes to securing a new job.

According to a new study from CV-Library, the UK’s leading independent job board, two thirds of retail professionals think social class can be an issue for people when it comes to securing a job, with one in four admitting that they’ve felt discriminated against because of their class during their job search.

Eurostop achieves French fiscalisation certification for its retail POS software

Eurostop achieves French fiscalisation certification for its retail POS software

Eurostop has achieved certification for its retail POS software, e-pos touch, to comply with French fiscalisation laws. As a result of the certification awarded by INFOCERT, the largest certification authority in Europe, retailers using Eurostop’s software will be able to trade in France and show the tax authorities that they comply with the French tax law.

63% of shoppers in the Midlands want to support independents

63% of shoppers in the Midlands want to support independents

Supporting local businesses is one of the most important reasons to shop on high streets in the Midlands, according to a recent survey conducted by retail PR firm Cartwright Communications.

Five trends shaping retail In 2020

Five trends shaping retail In 2020

By Philip Hall, Managing Director Europe, CommerceHub. 

2019 has been another challenging year for retail. With GFK’s most recent Customer Confidence Survey showing that the confidence index decreased to -14 in October, and with Brexit delayed again, we can expect uncertainty to continue to have an impact on the retail industry.

Recommerce, green data and sub-contracted intelligence; A peak into the new eCommerce decade

Recommerce, green data and sub-contracted intelligence; A peak into the new eCommerce decade

As we enter mankind’s most digital decade, Wunderman Thompson Commerce (WTC) has released its Futures 2020 report, showcasing some of the biggest current trends in eCommerce.

Finding value among the clutter: how to harness unstructured data

Finding value among the clutter: how to harness unstructured data

By James Adie, Vice President EMEA Sales, Ephesoft.

Unstructured data, the term used for information that doesn’t sit neatly (or at all) in conventional databases, is a looming shadow for many businesses today. Rapid growth of technology – and the implications these innovations have had on our working lives – has meant that our ability to create information has vastly outpaced our ability to store and use it in effective ways.

India’s e-commerce market set to surpass US$91bn in 2023, says GlobalData

India’s e-commerce market set to surpass US$91bn in 2023, says GlobalData

The overall transaction value of the Indian e-commerce market is projected to grow from INR3.4 trillion (US$49bn) in 2019 to INR6.3 trillion (US$91bn) in 2023, says GlobalData, the data and analytics company.

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