Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Are robots finally getting a good reputation? Advanced report reveals workers’ growing appetite for disruptive technology

Are robots finally getting a good reputation? Advanced report reveals workers’ growing appetite for disruptive technology

A new report from Advanced, one of the UK’s largest software and services providers, has revealed workers’ increasing hunger for innovation to improve the way they work. Findings from its Annual Trends Survey for 2019-20show that disruptive tools are fast earning their spot as must-have tools in the day-to-day workplace.

Tis nearly the season to be jolly

Tis nearly the season to be jolly

By Matthew Robertson, Co-CEO, NetDespatch.

As the kids return to school after half-term and with Halloween and Bonfire Night behind us, we are now well and truly on the countdown to Christmas and retailers are in the midst of gearing up for Peak Season.

Black Friday: more than a bargain

Black Friday: more than a bargain

By David Griffiths, Senior Product Marketing & Strategy Manager, Adjuno.

It’s that time of year again. Retailers should now be in full swing with their Black Friday and Cyber Monday preparations as they look to build on the success of last year’s shopping phenomenon. In fact, Black Friday brought in $6.2 billion in online sales last year, a growth of 23.6%, with over 165 million people shopping over the weekend.

Retail’s weakness is cyber crime’s opportunity

Retail’s weakness is cyber crime’s opportunity

Black Friday kicks off the festive shopping season 29 November this year, with millions of shoppers expected to take advantage of low prices. In 2018 alone, online Black Friday sales totaled $6.22bn; up 23% on the previous year’s figures. 2019 presents an excellent opportunity for retailers to not only increase revenues again, but elevate brand voice and extract valuable customer data leading to potential repeat sales later on.

Invisible payments to take the stage as the new commerce norm

Invisible payments to take the stage as the new commerce norm

Payvision, a global fintech and omnichannel payments provider, has released a new ebook exploring the future of commerce payments. The research looks into how the next generation of payments is reinventing the shopping experience, giving merchants clear insight into key strategic retail trends.

A third of “gold” jewellery sold online in the UK is suspected as fake, warns the British Hallmarking Council

A third of “gold” jewellery sold online in the UK is suspected as fake, warns the British Hallmarking Council

A third of ‘gold’ jewellery being sold online is suspected to be unhallmarked and therefore may be fake, raising concerns that UK consumers are being duped by internet traders, according to data released from the British Hallmarking Council (the UK’s hallmarking body) and the Goldsmiths’ Company Assay Office.

Chip-enabled cards segment estimated to hold more than 46% market share by 2018 end, which is expected to give way to regular cards

Chip-enabled cards segment estimated to hold more than 46% market share by 2018 end, which is expected to give way to regular cards

In an era filled with digital electronics, it would seem as if working with an actual plastic card would be a waste of a time. But modern technology has taken the use of plastic cards to the next level. Increased technological developments in plastic cards, such as smart cards and chip cards, are gaining traction among consumers.

Sound of success - WMS/Voice Picking Technology report

Sound of success - WMS/Voice Picking Technology report

Manufacturing & Logistics IT spoke to a number of experts from the vendor and analyst communities about current and possible future trends and areas of development within the world of voice-directed picking systems – including those concerning augmented reality, the rise of e-commerce and the emergence of blockchain.

Part 2: Voice Picking Technology Report

Softcat reveals the UK’s biggest business technology priorities in 2020

Softcat reveals the UK’s biggest business technology priorities in 2020

Softcat, a FTSE 250 listed company and provider of business technology solutions and services, has surveyed over 1,600 of its customers* across 18 different industries to reveal the biggest 2020 technology priorities.

Retail pays almost £100K over the odds for technology products

Retail pays almost £100K over the odds for technology products

Technology services provider Probrand has released a study that reveals the scale of the margins some buyers are paying out to IT resellers, with retail spending an estimated £98,329.36 more than necessary due to inflated margins.

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