Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Consumers still feel cautious about returning to stores

Consumers still feel cautious about returning to stores

The coronavirus outbreak has had severe consequences for retailers and, according to the report, 48% of shoppers are now scared to shop in store as a result of the pandemic. Nigel Naylor-Smith, Head of Retail and Hospitality, Fujitsu UK, discusses why he believes retailers will still need to prioritise their digital offerings to appeal to the change in consumer demand as lockdown measures ease.

Avoiding planning pandemonium in a pandemic: How can you forecast in the new normal?

Avoiding planning pandemonium in a pandemic: How can you forecast in the new normal?

During the pandemic, the foundations on which retailers, brands and Consumer Products companies rely to determine trade volumes, pricing and promotions have been shaken and, in some cases, broken.

UK online retail rises sharply as shops reopen

UK online retail rises sharply as shops reopen

Consumer confidence in the UK appears to be rising as online retail grew sharply since the reopening of shops on the 15 June, data from ecommerce expert Emarsys shows.

Shoppers must say ‘No’ to new minimum charge on home deliveries, says ParcelHero

Shoppers must say ‘No’ to new minimum charge on home deliveries, says ParcelHero

The Government is planning to consult the public about a new standard delivery charge for home shopping. Just like the plastic bag fee in supermarkets, it aims to discourage overuse of consumer deliveries by making shoppers think again. ParcelHero argues the plan is actually a ploy to replace lost business rates income and that home deliveries – the consumer’s saviour during lockdown – are far greener than shopping by car.

Consumer driven strategies will be vital for retailers to bounce back from lockdown, says B-Stock

Consumer driven strategies will be vital for retailers to bounce back from lockdown, says B-Stock

As stores across Europe begin to re-open their doors, retailers who have survived lockdown will need to navigate the uncertainty of the retail landscape and adapt to new market strategies for business to continue, urged Giorgio Vitale, Head of Business Development EMEA at B-Stock.

IPIA says printers should be logistics businesses’ first line of defence for protective equipment

IPIA says printers should be logistics businesses’ first line of defence for protective equipment

As the country prepares for the next phase of businesses reopening, the Independent Print Industry Association (IPIA) claims its members are one of the best placed to not only produce protective equipment like face visors, masks and sneeze screens but also develop further products and services to reduce spread of the Covid-19 virus.

How retailers can implement temperature screening to ensure customer safety post-lockdown

How retailers can implement temperature screening to ensure customer safety post-lockdown

As lockdown restrictions are being gradually eased across the country, industries of all types must now consider additional health and safety measures, to ensure a safe re-opening.

eCommerce sustainability: managing your responsibilities

eCommerce sustainability: managing your responsibilities

Consumers are more conscious than ever about how their shopping habits affect the world at large.

Breaking down internal barriers in companies crucial amid increasing digitisation, Accenture study finds

Breaking down internal barriers in companies crucial amid increasing digitisation, Accenture study finds

Many companies do not realise the full value of investing in digital projects due to a lack of collaboration among their critical business functions, according to a new study by Accenture (NYSE: ACN).

1.3 million UK consumers have bought a bike since COVID-19 hit, says GlobalData

1.3 million UK consumers have bought a bike since COVID-19 hit, says GlobalData

Almost 5% of UK consumers have bought a bike since the beginning of the coronavirus crisis, encouraged by good weather, a desire to get outdoors to exercise as well as the government’s advice to avoid public transport*, says GlobalData, the data and analytics company.

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