Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Under 35s are less concerned about COVID-19 and expect their lives to return to normal sooner, says GlobalData

Under 35s are less concerned about COVID-19 and expect their lives to return to normal sooner, says GlobalData

Younger consumers in the UK feel more optimistic than those over 35 and are likely to be more willing to embrace the lockdown loosening when it happens.

Retailers closing the gap – new data shows 27% rise in U.K. online shopping

Retailers closing the gap – new data shows 27% rise in U.K. online shopping

With many UK brick-and-mortar stores remaining closed, new data from commerce experience leader, Bloomreach, shows that retailers are closing the sales gap through their digital offerings – with online sales in the UK increasing 27% from the same time year-on-year and increasing by 23% from last week.

Shapes AI introduces social distancing solution for COVID-19

Shapes AI introduces social distancing solution for COVID-19

With the global coronavirus pandemic continuing to damage health systems and economies worldwide, there is a desperate need to start transitioning out of lockdown and reopen communities and cities in the safest way possible. Shapes AI, a computer vision and artificial intelligence company, has launched a platform to support this transition by tracking and monitoring social distancing and the wearing of masks.

March high street retail sales figures look bleak as online sales get a boost

March high street retail sales figures look bleak as online sales get a boost

Shoppers may never return to the high street after lockdown, warns the home delivery firm ParcelHero, as March ONS retail sales results show e-commerce sales rose 12.5% YOY in the wake of the Covid-19 epidemic.

Post Covid-19 will the omnichannel model still be relevant?

Post Covid-19 will the omnichannel model still be relevant?

What can retailers learn from the lockdown and could it be the death-knell of the store, asks Tania Oakey, a retail expert at software vendor Cegid?

Business will never be the same again after Coronavirus. In the UK, a report from the Centre of Retail Research has predicted that over 20,000 stores will never reopen due to the damage caused by the pandemic on retail and consumer spending.

Keeping SMEs updated on the status of their business interruption payouts is essential, says GlobalData

Keeping SMEs updated on the status of their business interruption payouts is essential, says GlobalData

Following the news that the Financial Conduct Authority (FCA) is applying pressure on insurers to settle business interruption (BI) claims to SMEs, Ben Carey-Evans, Insurance Analyst at GlobalData, a leading data and analytics company, offers his view:

Covid-19 has highlighted a significant problem in the UK’s manufacturing supply chain

Covid-19 has highlighted a significant problem in the UK’s manufacturing supply chain

Kevin Brundish, CEO of AMTE Power, commenting on the need for a strong, onshore supply chain in the face of global uncertainty.

Moving applications to the cloud? These lessons learned from successful DRaaS deployments can help

Moving applications to the cloud? These lessons learned from successful DRaaS deployments can help

Disaster Recovery-as-a-Service (DRaaS) is often the first step organisations take on the path to cloud adoption. It is a flexible, cost-effective way to deliver essential DR capability without all the CAPEX costs and pains of managing a physical DR site.

89% of UK IT professionals believe their company could be doing more to defend against cyber-attacks

89% of UK IT professionals believe their company could be doing more to defend against cyber-attacks

Webroot has released its annual AI and machine learning (ML) report which reveals that 89% of IT professionals believe their company could be doing more to defend against cyber-attacks, and illuminates ongoing AI/ML confusion – with 64% admitting they are not sure what AI/ML means – despite increased adoption at a global scale.

Mates in Mind calls on employers to act now to support long-term mental wellbeing during pandemic

Mates in Mind calls on employers to act now to support long-term mental wellbeing during pandemic

Following the release of data exploring the significant impact that the COVID-19 pandemic is having on the mental health of the public and calls from experts and charities to research the long-term impact of the crisis.

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