Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

RSS

Retailers set for huge sales boost this weekend as consumers spend their Christmas gift cards

Retailers set for huge sales boost this weekend as consumers spend their Christmas gift cards

Shoppers are beating the January blues and reducing the strain on their bank accounts by using gift cards instead – with retailers set to receive a sales boost this weekend that could potentially total over £200 million.

2020: The year that will kick off a thriving decade in retail

2020: The year that will kick off a thriving decade in retail

By Simon Brennan, VP Europe, Engage Hub.

It has been one of the most tumultuous decades in the history of retail. 2019 will end with nearly 6,000 stores across the UK closing their doors as the industry is dusting itself off and searching for strategies that will provide a more prosperous future.

Three quarters of companies in the business & professional services sector believe Brexit ‘will have a positive long-term impact or no impact at all on business’

Three quarters of companies in the business & professional services sector believe Brexit ‘will have a positive long-term impact or no impact at all on business’

A new state-of-the-nation study into how companies in the business and professional services sector are prepared for Brexit, has revealed some 42% of businesses believe the process of exiting the EU is currently having no impact on their business at all, while 28% feel it has had a positive impact.

Manhattan Associates and IHL Group survey reveals the key to maximising omnichannel profits

Manhattan Associates and IHL Group survey reveals the key to maximising omnichannel profits

A recent survey byManhattan Associates Inc. and IHL Group has uncovered a strong correlation between omnichannel fulfilment maturity and margins.

Contextual commerce, loyalty, sustainability and payment preference will dominate eCommerce agendas in 2020, says Tryzens

Contextual commerce, loyalty, sustainability and payment preference will dominate eCommerce agendas in 2020, says Tryzens

2019 saw the retail sector continue to battle to keep ahead in an environment of rapid market, technological and consumer behaviour changes. Couple that with disrupted spending habits, both in terms of level of spend and the channels consumers prefer to buy through, as well as rising costs, the UK uncertainty surrounding Brexit, and increased international competition, it all added up to another challenging year for retailers.

From Brexit to omni-channel fulfilment – a year-in-review for online retail

From Brexit to omni-channel fulfilment – a year-in-review for online retail

By Joe Farrell, VP of international operations at PFS. 

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

More than two-thirds of consumers believe mobile technology delivers a better shopping experience, new report finds

More than two-thirds of consumers believe mobile technology delivers a better shopping experience, new report finds

A new State of Mobility in Retail Report by SOTI Inc., provider of mobile and IoT management solutions, reveals that 67.3% of consumers perceive mobile technology as the most effective way to provide a faster shopping experience.

Retail workers in career confidence crisis

Retail workers in career confidence crisis

Majority feel better about their appearance than they do their job prospects.The latest research from the UK’s leading independent job board, CV-Library, reveals that even though nearly two thirds (64.9%) of retail professionals feel confident about their appearance, less than half (42.1%) feel the same way about their career prospects.

Online spending partly rescues dismal December

Online spending partly rescues dismal December

ONS retail sales figures for December saw overall sales fall 0.6% against November. But a strong showing from department store web sales saved Christmas for many retailers says ParcelHero.

Increasing uncertainty is placing strain on UK business leaders

Increasing uncertainty is placing strain on UK business leaders

UK business leaders are struggling to cope with the pressures of a rapidly changing world. Increased competition, political uncertainty and facing greater scrutiny are all making it much tougher at the top - according to new research.

Editorial: +44 (0)1892 536363
Publisher: +44 (0)208 440 0372
Subscribe FREE to the weekly E-newsletter