Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving CX

92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving CX

The majority (92%) of CIOs find integrating new communications with legacy systems a challenge, according to new research from global cloud communications software provider, IMImobile.

Radware survey: Cybersecurity is no longer a cost factor for £1 billion organisations, rather it's a business driver

Radware survey: Cybersecurity is no longer a cost factor for £1 billion organisations, rather it's a business driver

Radware, provider of cyber security and application delivery solutions, has released the findings of its 2019 C-Suite Perspectives: From Defense to Offense – Executives Turn Information Security into a Competitive Advantage, in which Radware found that cybersecurity is now recognised as a key business driver by the C-Suite.

Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Mistrust around the authenticity of User Generated Content (UGC) and reviews has seen online shoppers placing more value in human interactions in their online buying journeys a new report from iAdvize, the conversational commerce provider, suggests.

‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

New research from Go Inspire Group examines future trends in consumer behaviour, addressing the received wisdom that shopping is moving inexorably online. This study aimed to determine the validity of this assumption by shedding light on the expected balance between online and offline UK retail purchasing in five years time.

67% of e-commerce business are putting off customers with insufficient product images

67% of e-commerce business are putting off customers with insufficient product images

Online retailers are losing out on additional revenue by not utilising simple methods to capture sales from potential customers, new research has revealed.

Still no Brexit plans in place for over half of British retailers, Global-e research reveals

Still no Brexit plans in place for over half of British retailers, Global-e research reveals

Despite three years passing since the EU referendum, over half (57%) of British retailers still have no plans in place for Brexit, according to a survey of 200 British retail decision-makers by Global-e, the cross-border e-commerce solutions provider, in conjunction with Censuswide.

Edge computing and the modern retailer

Edge computing and the modern retailer

Retail Technology Review spoke with Jamie Bourassa, Vice President, Edge Computing, Schneider Electric at the recent Retail Expo 2019 about the company’s EcoStruxure Ready edge computing architecture and what advantages it can bring to the retailer marketplace.

Shippers demand efficiency and technology brings that – Cogoport president Flemming Frost

Shippers demand efficiency and technology brings that – Cogoport president Flemming Frost

Digital practices and technology adoption are bringing greater productivity, effectiveness and profitability in the shipping and logistics industry, Cogoport president Flemming Frost told industry leaders at a major shipping conference in the Netherlands.

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

The latest figures from the British Retail Consortium (BRC) revealed the sharpest decline in retail sales since 1995 last month, sparking further fears for the UK retail industry. According to their figures, retail sales fell by 2.7 percent in total and like-for like in May, while online sales of non-food products grew at a rate of just 1.5% year on year, which the BRC and KPMG said was “an all-time low”.

Over half of consumers demand sustainable fashion

Over half of consumers demand sustainable fashion

New research suggests over half (52%) of consumers in the UK and US want the fashion industry to become more sustainable, with calls for reduced packaging and fair pay for workers among their top demands. 29% of these consumers say they will pay more for sustainably-made versions of the same items.

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