Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Retailers’ final Christmas order dates are in meltdown, so shop now, urges ParcelHero

Retailers’ final Christmas order dates are in meltdown, so shop now, urges ParcelHero

Despite High Street stores re-opening, online Christmas orders are still booming. Many stores are now pulling back final order dates to ensure delivery, while others have axed services, warns home delivery expert ParcelHero.

Simplify supply chain complexity and seize the future

Simplify supply chain complexity and seize the future

By Karl H. Lauri, managing team member at MRPeasy.com. 

The combination of globalisation, e-commerce and the Internet has blown apart the post-war ‘standard business model’, which saw large companies enjoying ever-greater economies of scale through mass production and mass marketing.

Retailers step up to digital Black Friday with huge increase in omnichannel marketing, Emarsys finds

Retailers step up to digital Black Friday with huge increase in omnichannel marketing, Emarsys finds

This year’s Black Friday saw a major increase in the use of digital marketing channels compared with 2019 as retailers brought Black Friday to consumers in their homes via their laptops, smartphones and other devices, omnichannel customer engagement company Emarsys finds.

Overcoming adversity and achieving eCommerce success

Overcoming adversity and achieving eCommerce success

SLAM’s eCommerce manager discusses how working with trusted partners has enabled the company to secure 20% growth in the last few months despite the challenges of Covid.

Nearly half won’t miss any UK retail brands that closed down during COVID

Nearly half won’t miss any UK retail brands that closed down during COVID

According to research released, almost half (43%) of UK shoppers will not miss any of the retail brands that have gone into administration since the pandemic began.

French fashion group Beaumanoir opts for Cegid’s unified commerce platform to speed up digital transformation at over 2,800 stores

French fashion group Beaumanoir opts for Cegid’s unified commerce platform to speed up digital transformation at over 2,800 stores

Retail software vendor, Cegid, has that the Beaumanoir Group, the family-owned French fashion retail enterprises, has chosen its cloud-based unified commerce platform to equip the recently acquired apparel retail chain, La Halle, with some of the latest omnichannel and point-of-sale technologies.

Time is almost up for Arcadia’s dated brands, says GlobalData

Time is almost up for Arcadia’s dated brands, says GlobalData

Following the news that the Arcadia group is reportedly on the brink of administration, Sofie Willmott, Content Head of Apparel at data and analytics company, GlobalData, offers her view on this development.

Hope for the high-street: over 60% of online shoppers will return

Hope for the high-street: over 60% of online shoppers will return

Recent research conducted by YouGov on behalf of Manhattan Associates (supply chain and omnichannel commerce experts), shows that the fate of the Great British high street is not as bleak as some might have thought.

Is Brand Packaging Important to Customers?

Is Brand Packaging Important to Customers?

By Ed Smith, freelance writerBranded packaging may seem like a minor detail when it comes to ecommerce, but you might be surprised at just how effective it can be and how it could help your business to thrive over the competition.

Beware of bogus retail websites this Black Friday

Beware of bogus retail websites this Black Friday

By Orly Bar Lev, Cybersecurity expert, Mimecast.

The holiday season is fast approaching, and consumers are turning to online websites to they make purchases– leaving them exposed to fake websites impersonating legitimate brands consumers know and love.

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