Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Fashion & travel sectors boost online sales as lockdown end is planned

Fashion & travel sectors boost online sales as lockdown end is planned

The latest online retail data from Salesfire has shown the travel and fashion sectors capitalised on sales in February following the announcement of a roadmap out of lockdown.

54% of small business owners in retail sector kept up at night over fears of Covid's impact, soaring above the national average

54% of small business owners in retail sector kept up at night over fears of Covid's impact, soaring above the national average

Schools may be going back and the UK may be bracing itself for the easing of Covid restrictions by 21 June, but the long tail of Covid is still causing the majority of business owners concern.

Half of shoppers believe QR codes are ‘the future of shopping’, research shows

Half of shoppers believe QR codes are ‘the future of shopping’, research shows

New research shows that half (50%) of shoppers call QR codes ‘the future of shopping’, despite their relative scarcity pre-pandemic.The study, conducted in January 2021 by retail innovation agency Outform, covers a representative sample of 2,000 global respondents, and delves into how coronavirus has changed shoppers’ habits and attitudes.

Survey shatters myth of British shoppers’ love for queuing

Survey shatters myth of British shoppers’ love for queuing

Nearly three quarters of UK shoppers (73%) admit to leaving retail stores feeling frustrated about their experience, according to new research by voice communication specialists, VoCoVo.

LogMeIn study shows cyberthreats, productivity concerns and pressure on IT support drives consolidation of remote access and support solutions

LogMeIn study shows cyberthreats, productivity concerns and pressure on IT support drives consolidation of remote access and support solutions

LogMeIn, Inc. has announced results of a global study executed by IDG that reveals the new reality of long-term remote and flexible work.

7 steps to ensure successful omnichannel roll-out in fashion retail

7 steps to ensure successful omnichannel roll-out in fashion retail

By Jean Shin, Director Strategy and Content, tyntec.

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques.

Long Covid as an occupational disease

Long Covid as an occupational disease

By Kate Hindmarch, partner in Employment Law at Langleys Solicitors.

As our understanding of the coronavirus has developed over the past year, the effects of ‘long Covid’ have become apparent. Some people who contract Covid have found themselves battling symptoms for months after being clear of the actual virus.

Taking a qualitative approach to a data-driven market

Taking a qualitative approach to a data-driven market

While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there is available. And now, with an increasing number of businesses turning their focus to online, there is even more to be collected on competitors and markets than ever before.

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.

UK government welcomes the European Commission’s draft data adequacy decisions

UK government welcomes the European Commission’s draft data adequacy decisions

The UK government welcomes the European Commission’s draft data adequacy decisions, which recognise the UK’s high data protection standards and set out that the UK should be found ‘adequate’.

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