Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Retailers forced to get smart in fight against crime - attacks costing the sector over £900 million

Retailers forced to get smart in fight against crime - attacks costing the sector over £900 million

Shocking new figures show that attacks on retail workers in the UK are on the rise, with over 42,000 violent incidents recorded in the last year. These attacks are costing retailers a staggering £900 million.

As high street shops close, retailers also fail to control online customer churn

As high street shops close, retailers also fail to control online customer churn

A recent survey of 500 retailers sponsored by Eggplant, the digital experience specialist, revealed the pressures facing online digital teams in advance of busy retail season.

How 5G will revolutionise retail payments

How 5G will revolutionise retail payments

Retail has increasingly become a mobile function to meet the needs of a constantly on-the-go consumer base, especially with the rise in popularity of mobile E- wallets. The introduction of 5G will only enhance innovations in retail technology and in turn, benefit the consumer.

Email and postal mail combination doubles abandoned basket reactivation – reveals latest study from Go Inspire Group

Email and postal mail combination doubles abandoned basket reactivation – reveals latest study from Go Inspire Group

Go Inspire Group have just launched a revealing new report providing evidence that the combination of email and postal mail can double reactivation of abandoned baskets compared to email reactivation activity alone.

SUZOHAPP appoints Simon James as New Executive Vice President of Retail & Transportation, EMEA

SUZOHAPP appoints Simon James as New Executive Vice President of Retail & Transportation, EMEA

SUZOHAPP is pleased to announce the appointment of Simon James as its new Executive Vice President of Retail & Transportation.Simon joined SUZOHAPP as Managing Director (MD) of the United Kingdom & Ireland, on September 1, 2018 and has made a very positive impact on our business there in a year's time.

Are Concept Stores Keeping Physical Stores Alive?

Are Concept Stores Keeping Physical Stores Alive?

It’s no secret that physical high street stores are struggling to survive. As online shopping continues to rise, the number of physical stores being closed down is also growing at an alarming rate. This has led to a lot of concern over how long physical stores can last in this new digital era.

E-commerce driving retailer investment in Point of Sale solutions, according to VDC Research

E-commerce driving retailer investment in Point of Sale solutions, according to VDC Research

The growth of e-commerce is transforming the retail landscape, magnifying the importance of the customer experience in order to build consumer loyalty.

32% of online retailers are not ready for the Golden Quarter

32% of online retailers are not ready for the Golden Quarter

The Golden Sales Quarter (October - December) for retailers is fast approaching, but many retail businesses are not fully prepared for the accompanying onset of increased website traffic this usually brings, according to new research.

3 Ways suppliers can get their voice heard

3 Ways suppliers can get their voice heard

Ian Hall, COO, Atheon Analytics, outlines three key steps that will help suppliers of all sizes be heard in front of retailers.

Gift card and voucher sales grow despite challenging trading conditions

Gift card and voucher sales grow despite challenging trading conditions

The UK’s gift card and voucher market has grown by 7.2% year-on-year, according to the latest analysis carried out by the UK Gift Card & Voucher Association (UKCGVA) and KPMG UK.

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