Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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The importance of upgrading inventory management practices to deal with supply chain challenges in 2020 and beyond

The importance of upgrading inventory management practices to deal with supply chain challenges in 2020 and beyond

Ecommerce businesses have had a tough time of late; firstly, there was the threat of a hard Brexit, and more recently the overwhelming impact of the coronavirus has been felt by all.

Five cyber security strategies your customers should know about

Five cyber security strategies your customers should know about

It’s often assumed that only large businesses are a prime target for the most severe cyber-attacks due to their higher net-worth, large turnover of employees and extensive customer database but actually, small businesses suffer from nearly 10,000 cyber-attacks every day.

Fashion victim: death of the changing room and the rising risk of returns fraud

Fashion victim: death of the changing room and the rising risk of returns fraud

High street fashion retail was undergoing immense upheaval even prior to the development of COVID-19. Increased online shopping and the growing success of online-only fashion brands like ASOS were transforming how consumers shopped for apparel.

94% of UK shoppers will walk from brands if they don’t agree with their response to COVID-19, Braze survey reveals

94% of UK shoppers will walk from brands if they don’t agree with their response to COVID-19, Braze survey reveals

Almost all (94%) UK shoppers warn they’d switch from a brand or company if they didn’t agree with their response to employees or customers during the pandemic, new research from customer engagement platform Braze reveals.

Five key drivers for agile fulfilment

Five key drivers for agile fulfilment

As the Coronavirus creates turmoil in our daily lives, businesses are moving quickly to respond to a radical shift in consumer behaviour. A boom in online orders, likely to become a feature of the ‘new reality’, is triggering a major re-think of the fulfilment operation.

Retailers must prioritise secure and diverse payments for eCommerce success, says Kooomo

Retailers must prioritise secure and diverse payments for eCommerce success, says Kooomo

As the impact of COVID-19 continues to drive consumers and merchants online, there is a growing need for retailers to focus on securing and diversifying the existing digital payment methods of their online stores to ensure the checkout process is as safe and frictionless as possible.

Manufacturers picking direct-to-consumer

Manufacturers picking direct-to-consumer

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems.

Four business telecoms trends that will revolutionise the mobile workforce

Four business telecoms trends that will revolutionise the mobile workforce

By Natasha Bougourd, a lead applications writer at TSG.

Technology has come a long way in the past decade, and the telecoms industry is no exception. Since 2010, this sector has seen incredible advancements and the worldwide revenue of telecoms services is estimated to be £1,026 billion.

Intelligent video analytics: How it can help retailers through tough economic times

Intelligent video analytics: How it can help retailers through tough economic times

Retailers around the globe are cautiously reopening their doors after facing perhaps the most challenging times in decades, while in some areas of the world the toughest times may still lie ahead.

e.fundamentals report highlights tectonic-sized shift in consumer shopping behaviour following Coronavirus Pandemic

e.fundamentals report highlights tectonic-sized shift in consumer shopping behaviour following Coronavirus Pandemic

e.fundamentals, the digital shelf analytics provider, has revealed the results of a comprehensive and exclusive new survey in partnership with YouGov.

Commissioned to uncover how the coronavirus outbreak has changed the way shoppers purchase grocery products, the e.fundamentals / YouGov UK Shopper Insights Report 2020 was designed to find quantifiable evidence to explain widely observed consumer shopping trends in the British grocery market. 

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