Retail Critical Issues

Cifas, the UK fraud prevention service, has released startling new figures showing a marked increase in the number young people falling victim to identity fraud.

With government departments and local authorities facing ongoing pressure to reduce spending, Bring Your Own Device (BYOD) is offering a solution for IT and telecoms departments in public sector organisations to replace capital expenditure on mobile devices with intelligent apps that staff can use on personal mobile phones, confirms Andy Munarriz, founder and CEO of Thumbtel.

Over half (53%) of UK retail staff feel unable to provide good levels of customer service as a result of understaffing, a survey by retail IT consultancy and technology firm REPL Group has revealed.

Periscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

Retailers failing to engage in digital transformation won’t be operating by 2024, according to 90% of senior decision makers within the retail industry. A quarter believe that retailers steadfastly clinging to more traditional ways of doing business won’t exist three years from now.

By Wayne Munday, Non-Executive Director, Rokk Media.

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

As the general population becomes more and more accustomed to technology pervading every aspect of their daily lives, new research by retail technology expert Conversityhas revealed that almost seven in ten (69 per cent) of consumers – rising to 86 per cent amongst the millennial generation – believe that technology will be a powerful tool in helping retailers build stronger relationships with their customers.

A global survey of over 1,000 HR, Business, and Procurement professionals has revealed that the competition for talent is causing major shifts in corporate strategy, as well as significant disagreements among business functions regarding their companies’ approaches to finding, recruiting, interviewing, and hiring new employees.

By Richard Turner, Specification Luminaires Business Unit Director at Sylvania

Maintaining emergency lighting is vital to the provision of a safe working environment. The critical nature of its use demands that it is reliable, fit for purpose and compliant with the required standards.

Online retail sales in November will outstrip December this year, while Christmas Day will grow as an important shopping day in its own right, according to James and James Fulfilment (based in Ohio).