Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Young fraud victims on the rise: new data reveals 24% rise in under-21s falling victim to identity fraud

Young fraud victims on the rise: new data reveals 24% rise in under-21s falling victim to identity fraud

Cifas, the UK fraud prevention service, has released startling new figures showing a marked increase in the number young people falling victim to identity fraud.

‘Replace mobile hardware spend with mobile apps and BYOD.’ suggests Thumbtel’s CEO

‘Replace mobile hardware spend with mobile apps and BYOD.’ suggests Thumbtel’s CEO

With government departments and local authorities facing ongoing pressure to reduce spending, Bring Your Own Device (BYOD) is offering a solution for IT and telecoms departments in public sector organisations to replace capital expenditure on mobile devices with intelligent apps that staff can use on personal mobile phones, confirms Andy Munarriz, founder and CEO of Thumbtel.

Understaffing and outdated tech become barriers for UK retail workers

Understaffing and outdated tech become barriers for UK retail workers

Over half (53%) of UK retail staff feel unable to provide good levels of customer service as a result of understaffing, a survey by retail IT consultancy and technology firm REPL Group has revealed.

Black Friday 2018: Consumers are eager, more digital, and willing to spend – Periscope By McKinsey

Black Friday 2018: Consumers are eager, more digital, and willing to spend – Periscope By McKinsey

Periscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

‘Six years to save the Great British high street’

‘Six years to save the Great British high street’

Retailers failing to engage in digital transformation won’t be operating by 2024, according to 90% of senior decision makers within the retail industry. A quarter believe that retailers steadfastly clinging to more traditional ways of doing business won’t exist three years from now.

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

By Wayne Munday, Non-Executive Director, Rokk Media.

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

69% of consumers believe technology will help build stronger relationships with retailers, says research

69% of consumers believe technology will help build stronger relationships with retailers, says research

As the general population becomes more and more accustomed to technology pervading every aspect of their daily lives, new research by retail technology expert Conversityhas revealed that almost seven in ten (69 per cent) of consumers – rising to 86 per cent amongst the millennial generation – believe that technology will be a powerful tool in helping retailers build stronger relationships with their customers.

New Cielo study finds companies dramatically shifting strategies to compete for talent

New Cielo study finds companies dramatically shifting strategies to compete for talent

A global survey of over 1,000 HR, Business, and Procurement professionals has revealed that the competition for talent is causing major shifts in corporate strategy, as well as significant disagreements among business functions regarding their companies’ approaches to finding, recruiting, interviewing, and hiring new employees.

Emergency lighting: the overlooked necessity

Emergency lighting: the overlooked necessity

By Richard Turner, Specification Luminaires Business Unit Director at Sylvania

Maintaining emergency lighting is vital to the provision of a safe working environment. The critical nature of its use demands that it is reliable, fit for purpose and compliant with the required standards.

Retailers must plan for big November and Christmas Day sales

Retailers must plan for big November and Christmas Day sales

Online retail sales in November will outstrip December this year, while Christmas Day will grow as an important shopping day in its own right, according to James and James Fulfilment (based in Ohio).

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