Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Online retailers speed up delivery times to keep up with demand during COVID-19 lockdown

Online retailers speed up delivery times to keep up with demand during COVID-19 lockdown

Online retailers and their carriers are delivering parcels almost 20% faster than usual, with the average delivery time reducing from 2.1 days to 1.7 days in the last two weeks, according to new internal data released from post-purchase experts parcelLab.

Two thirds of ‘Retail Winners’ identify real-time supply chain visibility as a strategic focus area

Two thirds of ‘Retail Winners’ identify real-time supply chain visibility as a strategic focus area

Symphony RetailAI, the provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers, has announced the findings of a new benchmark report, ‘The Retail Supply Chain: Designing New Ways to Satisfy Demand’.

Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

Every Little Helps: Raising Contactless Payment limits can help fight the Covid-19 Coronavirus Pandemic

By Peter Lumsden, Ergonomic Solutions.

The advertising slogan ‘Every Little Helps’ is used by one of the UK’s leading supermarket chains and seems to have greater relevance than ever as we collectively fight the battle against the Covid-19 global pandemic.

New Ivalua study shows technology challenges are hindering procurement teams from achieving business objectives

New Ivalua study shows technology challenges are hindering procurement teams from achieving business objectives

Ivalua, provider of global spend management cloud solutions, has announced the latest findings of a worldwide study of supply chain, procurement and finance business leaders on Effective Procurement Performance Measurement. The study revealed the challenges procurement teams face when it comes to achieving business objectives and the wide and growing gap in performance between advanced and less mature teams.

Saudi Arabia turns to e-commerce during Covid-19 outbreak

Saudi Arabia turns to e-commerce during Covid-19 outbreak

Restrictions on movement and trade as a result of the Covid-19 pandemic have led to a significant shift in consumer behavior in Saudi Arabia, with locals increasingly turning to digital channels.

95% of modern workers experience audio pain points which impact concentration and efficiency

95% of modern workers experience audio pain points which impact concentration and efficiency

The rise of the open plan office; good for collaboration, but not without its distractions and costs. According to new research by global market research firm IPSOS and high-end audio brand EPOS, 95% of audio end-users and decision makers experience pain points relating to sound that affect their concentration or efficiency at work.

eCommerce orders up 23% year-on-year as self-isolation drives shoppers online

eCommerce orders up 23% year-on-year as self-isolation drives shoppers online

Independent online retailers in the UK are taking, on average, 23% more orders this March than in 2019, according to new data from James and James Fulfilment. Essentials such as health supplements and store cupboard ingredients have seen triple-digit growth in orders between the last week of February and third week of March.

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser

Radware has issued findings from bot research it has conducted this year that show in February 27.7% of traffic on media sites was made up of bad bots and involved automated activity, including scraping. The findings includes detailed graphs of the bot activity and shows a distinct correlations between bad bots and CV-19.

Businesses moving online in face of COVID-19 risk heavy fines if they sell age-restricted goods to children.

Businesses moving online in face of COVID-19 risk heavy fines if they sell age-restricted goods to children.

AgeChecked, the leading global provider of secure and anonymised online age verification technology, is reminding businesses taking their operations online of the need to comply with laws on selling age-restricted goods.

Chinese consumer spending online still declining despite lifts on Covid-19 restrictions, data shows

Chinese consumer spending online still declining despite lifts on Covid-19 restrictions, data shows

Consumer spending within the online retail industry in China declined for the eleventh day in a row on Monday despite claims from the Chinese government that life is getting back to normal in the country after its Covid-19 lockdown.

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