Retail Critical Issues

Ecommerce businesses have had a tough time of late; firstly, there was the threat of a hard Brexit, and more recently the overwhelming impact of the coronavirus has been felt by all.

It’s often assumed that only large businesses are a prime target for the most severe cyber-attacks due to their higher net-worth, large turnover of employees and extensive customer database but actually, small businesses suffer from nearly 10,000 cyber-attacks every day.

High street fashion retail was undergoing immense upheaval even prior to the development of COVID-19. Increased online shopping and the growing success of online-only fashion brands like ASOS were transforming how consumers shopped for apparel.

Almost all (94%) UK shoppers warn they’d switch from a brand or company if they didn’t agree with their response to employees or customers during the pandemic, new research from customer engagement platform Braze reveals.

As the Coronavirus creates turmoil in our daily lives, businesses are moving quickly to respond to a radical shift in consumer behaviour. A boom in online orders, likely to become a feature of the ‘new reality’, is triggering a major re-think of the fulfilment operation.

As the impact of COVID-19 continues to drive consumers and merchants online, there is a growing need for retailers to focus on securing and diversifying the existing digital payment methods of their online stores to ensure the checkout process is as safe and frictionless as possible.

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems.

By Natasha Bougourd, a lead applications writer at TSG.

Technology has come a long way in the past decade, and the telecoms industry is no exception. Since 2010, this sector has seen incredible advancements and the worldwide revenue of telecoms services is estimated to be £1,026 billion.

Retailers around the globe are cautiously reopening their doors after facing perhaps the most challenging times in decades, while in some areas of the world the toughest times may still lie ahead.

e.fundamentals, the digital shelf analytics provider, has revealed the results of a comprehensive and exclusive new survey in partnership with YouGov.

Commissioned to uncover how the coronavirus outbreak has changed the way shoppers purchase grocery products, the e.fundamentals / YouGov UK Shopper Insights Report 2020 was designed to find quantifiable evidence to explain widely observed consumer shopping trends in the British grocery market.