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Retailers seek adaptable POS software to enhance customer experience

1 Retailers seek adaptable POS software to enhance customer experience

The number of POS software installations at major retail and hospitality operators worldwide surpassed 9 million as of June 2023, according to a new study from strategic research and consulting firm RBR Data Services, a division of Datos Insights.

One in four consumers have lost trust in smaller brands after buying ‘dupes’ online, Trustpilot study reveals

2 One in four consumers have lost trust in smaller brands after buying ‘dupes’ online, Trustpilot study reveals

New research by global review platform Trustpilot reveals that three in 10 consumers have bought ‘dupes’ through social media, only to find they weren’t all they’re cracked up to be.

Moving from generalised discounting to personalised experiences this Black Friday

3 Moving from generalised discounting to personalised experiences this Black Friday

By Harry Hanson-Smith, RVP at Dynamic Yield, a Mastercard company. 

Many see Black Friday as the first real leap into holiday shopping, and with research showing that anticipation for the day starts in the UK as early as three months prior, it’s vital to understand the behavioural needs of different consumers.

UK Shoppers have the lowest tolerance for bad e-commerce experiences compared to consumers globally, according to new study

4 UK Shoppers have the lowest tolerance for bad e-commerce experiences compared to consumers globally, according to new study

More than one third of UK shoppers say they have a higher likelihood than the global average to find a different site when encountering checkout frustrations or barriers, according to new consumer research by e-commerce technology company Rokt and Harris Poll.

Change or fail – the choice isn’t yours

5 Change or fail – the choice isn’t yours

Innovation is now the business survival issue retailers can’t afford to ignore, explains Gary Whittemore, Co-Chair of the KPMG/RetailNext Retail Think Tank (RTT) and Head of Sales, EMEA & APAC for RetailNext.

10 banking and tech innovations that could determine the financial landscape in 2024

6 10 banking and tech innovations that could determine the financial landscape in 2024

By Monica Eaton, CEO of Chargebacks911.

As perhaps the hottest topic in technology right now, this one is a no-brainer. AI tools like chatbots swiftly address queries, while biometric solutions bolster security and refine AML and KYC processes.

New research reveals marketers are prioritising data collaboration

7 New research reveals marketers are prioritising data collaboration

In a rapidly evolving business landscape, marketers are focusing on cultivating robust customer relationships and driving sustainable growth. A recent report conducted by LiveRamp, in collaboration with research company Censuswide, explored the core business objectives that marketers are pursuing......

Europe braces for parcel deluge: Online stores anticipate 79.4% surge in parcels

8 Europe braces for parcel deluge: Online stores anticipate 79.4% surge in parcels

For retailers, the busiest season of the year is just around the corner. Online stores are gearing up for peak weeks, with a parcel volume surge of up to +79.4 percent.

5G routers keep the UK’s pop-up shops connected

9 5G routers keep the UK’s pop-up shops connected

On average, 36 shops close their doors across British high streets every week. However, many small business owners still bet on traditional retail, with an 18 per cent rise in pop-up shop openings in the past year.

Global tablet shipments up 8% sequentially as market revives before holiday season

10 Global tablet shipments up 8% sequentially as market revives before holiday season

According to the latest Canalys data, worldwide tablet shipments reached 33 million in Q3 2023, marking a 7% annual decline. But this represents an 8% sequential increase, reflecting a revival of the tablet market ahead of the crucial holiday season and the strong performance of new entrants in the space.

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