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Bringing Britain’s once bustling highstreets back into the digital fore

1 Bringing Britain’s once bustling highstreets back into the digital fore

It’s no secret, the festive shopping frenzy is in full swing! Retailers are still competing to offer good deals and a bargain on the high street, following a 12% drop in the value of Black Friday sales this year compared to 2017

Parcel senders must face up to their Christmas duties

2 Parcel senders must face up to their Christmas duties

The international parcel delivery comparison site ParcelHero is warning that there are hidden costs on Christmas gifts sent and received from outside the European Union (EU). It’s revealed its top Customs hacks that will stop Brits and their overseas friends and relations having to pay unexpected duties and tariffs on presents this year.

71% of retailers invest in AI to attract online shoppers this Christmas as in store sales drop to their lowest levels for a decade

3 71% of retailers invest in AI to attract online shoppers this Christmas as in store sales drop to their lowest levels for a decade

With November reported to have the lowest shopper footfall since the 2008 recession and in store sales predicted to get worse in December, a new in-depth research study into how retailers are gearing up their online customer service this Christmas has found that nearly three quarters are investing in Artificial Intelligence in the call centre, driven by consumer demand and changing shopping habits - saving over 1 in 3 retailers £100,000 or more a year.

36% of UK retailers admit to destructive price blunders ahead of festive season

4 36% of UK retailers admit to destructive price blunders ahead of festive season

More than a third of retailers have damaged their profit margins due to errors and inaccuracies in product pricing, according to new research.

61% of Brits worry the high street will disappear in 10 years

5 61% of Brits worry the high street will disappear in 10 years

New research by KIS Finance has revealed that consumers are worried the high street is going to be lost completely due to the current store closures in the news. From surveying 1,000 consumers in the UK, Brits Christmas shopping habits have also been uncovered.

Gen Z driving retail’s cashierless future

6 Gen Z driving retail’s cashierless future

To borrow that famous quote from the great American author Mark Twain, reports of the death of the physical retail store have been greatly exaggerated.

Achieving retail’s Holy Grail: A 360-degree customer view

7 Achieving retail’s Holy Grail: A 360-degree customer view

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Three trends that will disrupt MEA’s supply chain industry in 2019

8 Three trends that will disrupt MEA’s supply chain industry in 2019

Thanks to customer expectations, the supply chain, and logistics industry have evolved significantly over the past few years. Brick and mortar processes of delivering goods and services are just not good enough. Hence, surfaces the need to deploy technologies that empower business to keep up with customers.

69 percent of retail managers find employee absence a problem over the festive period

9 69 percent of retail managers find employee absence a problem over the festive period

With the Christmas rush now in full swing, 69 percent of managers in the retail industry are battling against the problem of unexpected employee absences rocketing during busy seasonal periods compared to a normal working week, reveals a new Censuswide survey on behalf of HR and payroll provider MHR.

December 2018 edition of Manufacturing & Logistics IT

10 December 2018 edition of Manufacturing & Logistics IT

The December 2018 edition of Manufacturing & Logistics IT features a Special Technology Report on Supply Chain Management.

For this report, we spoke with a number of leading spokespeople from the vendor and analyst communities about recent, current and possible future developments within the world of supply chain technology.

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