The ecommerce industry is growing rapidly. Ecommerce sales are expected to top $4 trillion by 2020. This is because more people prefer to shop online from the comfort of their homes instead of going to the store.
Articles
RSSRise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion
Nov 06, 2018
Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion
Redefining the Retail Forecast
Nov 06, 2018
Never has the grocery retail market’s focus on forecasting been more relevant. Growing concerns over food wastage combined with potential market disruption around Brexit and global trade wars are casting a spotlight on what has always been a major issue for retail supply.
How to avoid a logistical nightmare on Black Friday and beyond…
Nov 06, 2018
Research suggests logistics companies are struggling to keep pace with rising online sales. Making it easier to recruit temporary staff would help to get them back on track, says TempRocket’s Andrew Johnston.
50% of consumers want blend of technology and human input in retail experience, says Aspect Software research
Nov 06, 2018
As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.
The significance of the iPhone Xr in a maturing smartphone market
Nov 06, 2018
By Wayne Lam, principal analyst, mobile devices and networks, IHS Markit.
Toward the end of the Series 4 Apple Watch and updated iPhone Xs launch event in September, and after the initial fanfare of the introductions, CEO Tim Cook mentioned there was “one more thing” to be revealed.
Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line
Nov 06, 2018
The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.
Effective channel shift is less about the technology and more about the people it affects, says Aspect Software
Nov 06, 2018
For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.
Going mobile: How retailers can embrace the portable world
Oct 30, 2018
Mobile has revolutionised the way consumers interact with retailers – today’s shoppers expect a seamless omni-channel experience across all platforms, with mobile becoming a significant piece of the puzzle. In 2017, mobile commerce made up59% of all online spending and by 2021, it is expected to account for a staggering three-quarters of ecommerce.
Brits at risk of exposing their deepest secrets to hackers
Oct 30, 2018
New research from UK General Insurance in partnership with Cyber Aware released today has revealed that 79% of Brits surveyed keep emails in their inboxes that could be exploited by hackers for ID theft, fraud, or impersonation.
