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How technology can adapt to shifting consumer needs with centralised data

How technology can adapt to shifting consumer needs with centralised data

The way consumers behave has shifted almost beyond recognition – and there are indications that the change could be permanent. Companies which were already operating on a technology-first basis have been able to adapt and thrive over the last year, while others are still playing catch-up and some have unfortunately not survived the transition – as evidenced by Debenhams and the Arcadia Group.

Bigging up data analytics...

Bigging up data analytics...

Big data presents supply chain and warehouse managers with an unprecedented opportunity to acquire real-time visibility of goods in transit and part of inventory, writes SnapFulfil CEO, Tony Dobson.

Mobile payment tokenisation revenue to exceed $53 billion globally by 2025, as OEM pays & wallets drive adoption

Mobile payment tokenisation revenue to exceed $53 billion globally by 2025, as OEM pays & wallets drive adoption

A new study from Juniper Research has found that revenue from tokenisation provisioning and management in mobile payments will exceed $53 billion in 2025, from $18 billion in 2020.

Manufacturing & Logistics IT - March 2021 Edition

Manufacturing & Logistics IT - March 2021 Edition

Welcome to the March 2021 edition of Manufacturing & Logistics IT. In this edition we feature a Special Technology Report looking in depth at the latest developments in the world of Supply Chain Management.

Also included is an in-depth look at manufacturing through the pandemic, based on a recent report by Make UK and Sage titled Digital Skills for a Digital Manufacturing Future.

Team players: online shoppers team up to reduce manufacturers’ prices

Team players: online shoppers team up to reduce manufacturers’ prices

New apps are giving shoppers the power to buy direct from manufacturers and group together to reduce prices. C2M is a £4.33bn market that could drive the final nail into the High Street’s coffin, says ParcelHero.

Survey shows texting is vital for retailers marketing strategy in 2021

Survey shows texting is vital for retailers marketing strategy in 2021

Popular non-essential retail shops are set to reopen in a few weeks, in line with rules for shoppers returning to the high-street easing on 12 April. For those without an online offering, this means welcoming back customers after months of uncertainty.

Online retailers facing cardboard packaging ‘double whammy’ of longer lead times and higher prices

Online retailers facing cardboard packaging ‘double whammy’ of longer lead times and higher prices

A growing number of internet retailers are struggling to fulfil orders as a result of a shortage of cardboard packaging brought about by the boom in online sales during the pandemic.

Futureproofing logistics with flexible automation

Futureproofing logistics with flexible automation

In recent years, the rise of the term Industry 4.0 has brought automation into new areas of traditional production environments. However, warehousing and intralogistics has not been as upfront in its adoption of new automation technologies to enhance operations.

It's time to give DIY shoppers better in-store experiences – they deserve it

It's time to give DIY shoppers better in-store experiences – they deserve it

European home and DIY digital retailer ManoMano posted soaring 2020 sales recently, which is no biggie given that DIY has emerged as an undisputed winner in lockdown. What’s notable is the fact that the uptick has been driven by UK sales, which grew by 240% year on year to £105 million. It’s moot, though, because the UK DIY market has traditionally been driven by in-store sales.

UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the latest data from parcelLab, the operations experience platform, revealed.

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