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65% of retailers cite conversion optimisation as the #1 ecommerce challenge

65% of retailers cite conversion optimisation as the #1 ecommerce challenge

Mollie, the European payment service provider, has published research unveiling the state of payments in retail today as well as the challenges and opportunities in the retail market following a turbulent year.

How retailers can deliver a positive returns experience for customers

How retailers can deliver a positive returns experience for customers

By Peter Ballard, Co-Founder of Foolproof, a Zensar company and VP Head of Marketing (EMEA) at Zensar Technologies.

Returns are a major headache for retailers, exasperated by online sales where vetting product quality is harder.

The Impact of Augmented Reality Could be Even Bigger this Year

The Impact of Augmented Reality Could be Even Bigger this Year

Augmented reality (AR) is not a new trend in retail, as it has been in the developmental stages for many years now. However, the level of progress in AR-based retail technology seen in 2020 alone was more impressive than anything that had come before.

There’s no smooth sailing in retail – omnichannel investment is the key to weathering the storm

There’s no smooth sailing in retail – omnichannel investment is the key to weathering the storm

By Christophe Pecoraro, Managing Director of PFS Europe.

A series of challenges over the last year have brought with them a wealth of era-defining moments for retail. Within a brief and turbulent window of time, we have seen some of the biggest hallmarks of the changing retail landscape.

New study reveals slow loading websites cost retailers nearly £60 billion in lost sales each year

New study reveals slow loading websites cost retailers nearly £60 billion in lost sales each year

The COVID-19 pandemic has accelerated the shift towards digital and changed our online shopping behaviours, with more people now shopping online than ever before1. With this said, it is crucial that retailers keep up with consumers’ needs or risk being left behind.

KNOMO London urges shoppers to protect themselves from RFID fraud

KNOMO London urges shoppers to protect themselves from RFID fraud

Following the announcement that the contactless payment limit in the UK will rise to £100, London-based accessories brand KNOMO London is urging shoppers to take appropriate action to protect themselves from fraud.

Could stockless stores be the future of the high street?

Could stockless stores be the future of the high street?

By Alex MacPherson, Director of Consultancy and Account Management, Manhattan Associates.

We have all seen the headlines and plethora of statistics about the uptick in online shopping over the last twelve months.

A lack of one-click convenience and quick-pay options at the check-out is costing retailers conversions

A lack of one-click convenience and quick-pay options at the check-out is costing retailers conversions

Poor checkout experiences, including a lack of one-click or quick payment options, risks losing retailers hard won online conversions, the latest data from parcelLab, the leading operations experience platform, revealed.

Fashion & travel sectors boost online sales as lockdown end is planned

Fashion & travel sectors boost online sales as lockdown end is planned

The latest online retail data from Salesfire has shown the travel and fashion sectors capitalised on sales in February following the announcement of a roadmap out of lockdown.

54% of small business owners in retail sector kept up at night over fears of Covid's impact, soaring above the national average

54% of small business owners in retail sector kept up at night over fears of Covid's impact, soaring above the national average

Schools may be going back and the UK may be bracing itself for the easing of Covid restrictions by 21 June, but the long tail of Covid is still causing the majority of business owners concern.

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