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The dark side of the boom – the rise of e-commerce consumer fraud

1 The dark side of the boom – the rise of e-commerce consumer fraud

Over a third of all internet shoppers (40%) committed fraud within the past 12 months.

This is one of the shocking central findings of new research commissioned by fraud prevention provider Ravelin, exploring the attitudes, motivations, values, and backgrounds of a growing number of consumers who are turning to e-commerce crime.

One in four consumers have lost trust in smaller brands after buying ‘dupes’ online, Trustpilot study reveals

2 One in four consumers have lost trust in smaller brands after buying ‘dupes’ online, Trustpilot study reveals

New research by global review platform Trustpilot reveals that three in 10 consumers have bought ‘dupes’ through social media, only to find they weren’t all they’re cracked up to be.

Moving from generalised discounting to personalised experiences this Black Friday

3 Moving from generalised discounting to personalised experiences this Black Friday

By Harry Hanson-Smith, RVP at Dynamic Yield, a Mastercard company. 

Many see Black Friday as the first real leap into holiday shopping, and with research showing that anticipation for the day starts in the UK as early as three months prior, it’s vital to understand the behavioural needs of different consumers.

UK Shoppers have the lowest tolerance for bad e-commerce experiences compared to consumers globally, according to new study

4 UK Shoppers have the lowest tolerance for bad e-commerce experiences compared to consumers globally, according to new study

More than one third of UK shoppers say they have a higher likelihood than the global average to find a different site when encountering checkout frustrations or barriers, according to new consumer research by e-commerce technology company Rokt and Harris Poll.

SPAR presents MrBeast Feastables campaign winners with grand prizes

5 SPAR presents MrBeast Feastables campaign winners with grand prizes

Spinner Winner, an online consumer competition campaign launched during the summer to support the convenience partnership between MrBeast Feastables chocolates and SPAR, has proven to be a success with SPAR shoppers.

Europe braces for parcel deluge: Online stores anticipate 79.4% surge in parcels

6 Europe braces for parcel deluge: Online stores anticipate 79.4% surge in parcels

For retailers, the busiest season of the year is just around the corner. Online stores are gearing up for peak weeks, with a parcel volume surge of up to +79.4 percent.

Smart Retail: Innovative Tech Solutions For Streamlined System Operations And Issue Resolution

7 Smart Retail: Innovative Tech Solutions For Streamlined System Operations And Issue Resolution

By Andrew James, freelance writer.

The contemporary retail sector stands at the intersection of innovation and customer experience. In a landscape where real-time responses and seamless operations are no longer just desired but expected, retailers are seeking groundbreaking technological solutions to meet these demands.

Wish releases inaugural ‘Anti-Counterfeiting Report’ as it continues to crack down on counterfeiters

8 Wish releases inaugural ‘Anti-Counterfeiting Report’ as it continues to crack down on counterfeiters

ContextLogic Inc., the mobile e-commerce platform, has released its inaugural ‘Anti-Counterfeiting Report’. The publication of the report represents a significant step in Wish’s ongoing commitment to combating the listing and sale of counterfeit goods on its platform.

XY Retail unveils XY Omni, elevating retail omnichannel fulfilment with live status updates

9 XY Retail unveils XY Omni, elevating retail omnichannel fulfilment with live status updates

XY Retail, the provider of omnichannel retail solutions, has launched XY Omni, a solution designed to transform the way retailers approach the shopping experience.

Retail logistics teams deliver ecommerce success - here's how

10 Retail logistics teams deliver ecommerce success - here's how

By Johan Hellman, Vice President, Product & Carrier at nShift.

Ecommerce sales are tipped to hit $8.1 trillion by 2026. So it’s no surprise that retailers of all sizes are keen to get hold of the biggest possible slice of the pie. Retail logistics and warehouse teams are the lynchpin of ecommerce operations. Here’re just four ways that logistics teams contribute to multichannel retail and ecommerce success.

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