Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Klarna Payments expands eCommerce footprint with ACI Worldwide

Klarna Payments expands eCommerce footprint with ACI Worldwide

ACI Worldwide, the global provider of real-time electronic payment and banking solutions, has announced an extended partnership with Klarna, leveraging ACI's UP eCommerce Payments solution.

Slow website load times cause 47% of shoppers to abandon online baskets

Slow website load times cause 47% of shoppers to abandon online baskets

Speed of service remains a key consideration in driving omnichannel conversions, as connected consumers expect immediacy across their shopping encounters, a new report by agile software development specialist, Black Pepper Software, reveals.

Not so much a bang but a little sparkle from November sales

Not so much a bang but a little sparkle from November sales

Bonfire night and Black Friday sales seemed to hold up the November Retail Sales, but food price inflation continues to hit consumers' pockets, says one retail expert.

Big Freeze prompts flurry of festive gift buying online

Big Freeze prompts flurry of festive gift buying online

Widespread snow and sub-zero temperatures across the UK prompted an early flurry of online festive gift buying, with searches around 'Christmas gifts' up 12% week-on-week*, according to data from Summit, specialists in online retailing.

Over a quarter of consumers find Christmas shopping online as stressful as purchasing in-store

Over a quarter of consumers find Christmas shopping online as stressful as purchasing in-store

More than a quarter (27%) of Christmas shoppers find buying presents online just as stressful as going in-store.

Peoplevox e-book offers free guidance to hard-pressed e-commerce retailers

Peoplevox e-book offers free guidance to hard-pressed e-commerce retailers

Peoplevox, the e-commerce warehouse and fulfilment software specialist, has announced the availability of 'The Practical Guide to Scaling your Warehouse'.

Emojis only prompt 1 in 20 GB consumers to engage with a brand

Emojis only prompt 1 in 20 GB consumers to engage with a brand

Following the arrival of 70 new emojis on devices across the country this month, new research from marketing automation suite Pure360 has highlighted that while the majority of GB consumers are keen to use these graphics in their messages to friends and family, far fewer are amenable to brands using them in their marketing messages.

Augmented reality facilitates on-the-spot purchase boost

Augmented reality facilitates on-the-spot purchase boost

Giving consumers access to technology that allows them to visualise products at home before purchasing makes them more likely to part with their money, new research has found.

Despite digital demands, shoppers still value traditional in-store customer service, new report reveals

Despite digital demands, shoppers still value traditional in-store customer service, new report reveals

Despite the digital demands connected consumers now expect in their omnichannel shopping journeys, the values of traditional customer service and human interaction prove key motivations for consumers choosing to shop in-store, a new report by PCMS, a global provider of unified commerce solutions, reveals.

Buying online for home delivery: UK consumers have never had it so good, but the pressure is on retailers to juggle multiple services, Centiro warns

Buying online for home delivery: UK consumers have never had it so good, but the pressure is on retailers to juggle multiple services, Centiro warns

UK consumers have never had it so good when it comes to home delivery, but the pressure is on retailers to juggle multiple delivery services to guarantee success at Christmas, according to delivery management expert Centiro.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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