Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Drop ship: a new strategic weapon for retailers and brands

Drop ship: a new strategic weapon for retailers and brands

Retailers can utilise drop shipping (the shipment of goods from a manufacturer or wholesaler, directly to a customer on behalf of the retailer) as a strategic weapon against short-term shock waves such as COVID-19 and as a means of more permanently extending their digital business.

Macfarlane Packaging launches annual ‘unboxing’ research

Macfarlane Packaging launches annual ‘unboxing’ research

Macfarlane Packaging, the supplier of protective packaging, launched its fifth annual ‘unboxing’* survey to UK consumers on 13 July. The results are expected to further help online retailers to tailor their packaging to meet the needs of their customers.

Customer experience in the new age of shopping

Customer experience in the new age of shopping

The past few months have transformed the traditional idea of the shopping experience, with unprecedented levels of uncertainty and strict new guidelines forcing retailers to evolve rapidly.

BigCommerce expands support for Adyen to improve merchant checkout experience globally

BigCommerce expands support for Adyen to improve merchant checkout experience globally

BigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has rolled out a new integration with global payments platform Adyen, giving more than 60,000 merchants on BigCommerce access to an all-in-one payments solution.

Nearly three-quarters of consumers expect online retailers and brands to use recyclable packaging

Nearly three-quarters of consumers expect online retailers and brands to use recyclable packaging

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.

Ingenico helps digital businesses scale at pace

Ingenico helps digital businesses scale at pace

Ingenico Group, the seamless payments solutions provider, has unveiled a new offering for digital businesses specifically designed to reach peak payments conversion.

The great Android migration: How to take a systematic approach to modernising your warehouse operations

The great Android migration: How to take a systematic approach to modernising your warehouse operations

The modernisation of the warehouse is being driven by a confluence of factors. With the boom in e-commerce, warehouses are challenged to do everything better and faster. They are expected to meet increasing fulfillment demands and optimise efficiencies with streamlined workflows powered by smarter, data-driven insights.  

Harnessing AI to protect workers from injury must be a priority as online shopping booms, says Stanley

Harnessing AI to protect workers from injury must be a priority as online shopping booms, says Stanley

An extraordinary rise in work related injuries to warehouse and delivery staff, as a result of the UK’s biggest spike in online retailing, poses a threat to economic recovery unless there’s an evolution in materials handling practices. That’s the prediction of Luton-based Stanley, which is advocating the use of artificial intelligence (AI) to protect workers.

Online retail sales continue to boom despite return of brick-and-mortar stores

Online retail sales continue to boom despite return of brick-and-mortar stores

Even as the high street came out of hibernation last month, June’s online retail sales spiked to a new twelve-year high of +33.9% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

Research: Promising year ahead for home interiors retailers, but consumers more selective about where they buy

Research: Promising year ahead for home interiors retailers, but consumers more selective about where they buy

New research has revealed millions of consumers are spending more money than usual on their homes as a result of lockdown, with 75 per cent of Brits planning further improvements over the next year.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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