Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Ecommerce growth drives expansion for James and James Fulfilment

Ecommerce growth drives expansion for James and James Fulfilment

James and James Fulfilment, a provider of outsourced fulfilment services to online retailers, has announced that significant growth over the last 12-18 months has led to strategic investments in new hires, infrastructure and facilities at its Northamptonshire-based headquarters.

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

A new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025.  This figure, equivalent to almost 10 times Amazon’s net income in the 2020 financial year, demonstrates why merchants must make combatting fraud, through the use of machine learning-based fraud prevention platforms, an immediate priority.

Capturing the eco-focused consumer

Capturing the eco-focused consumer

For over a year now, the mere thought of sharing items and handling used goods has been enough to set alarm bells ringing. However, despite concerns, the second hand market, particularly in fashion, has experienced considerable growth and success, with an increasing number of shoppers becoming more open to making pre-loved purchases for clothing and accessories.

Household spending tumbled 11% in the first quarter of 2021. Only e-commerce prevented an even greater collapse, says ParcelHero

Household spending tumbled 11% in the first quarter of 2021. Only e-commerce prevented an even greater collapse, says ParcelHero

The latest Office for National Statistics (ONS) Consumer Trends report reveals household spending tumbled 11% in the first quarter (Q1) of 2021, compared to the same period last year. The report shows that hotels and restaurants were hardest hit: spending on meals and accommodation collapsed by 63% this January-March, compared to Q1 last year.

Breathe Technologies launches order fulfilment software to help e-tailers overcome online marketplace fulfilment challenges

Breathe Technologies launches order fulfilment software to help e-tailers overcome online marketplace fulfilment challenges

Smart warehouse solutions provider, Breathe Technologies, has launched an order fulfilment software to help e-tailers meet both stringent online marketplace requirements and their own direct customer demand.

Art retailer Murus Art collaborating with AR company Poplar Studio to bring online offering virtually to the homes of customers

Art retailer Murus Art collaborating with AR company Poplar Studio to bring online offering virtually to the homes of customers

Augmented reality (AR) and 3D creative platform, Poplar Studio, has partnered with Murus Art, the disruptive online art retailer, to launch a new augmented reality experience enabling customers to try and buy art from their home.

Why retailers must break down team silos to drive digital innovation and growth

Why retailers must break down team silos to drive digital innovation and growth

By Abdi Essa, Regional VP UK & IE, Dynatrace.

The pandemic hit global retail hard, but not in an even way. The fortunes of supermarket chains soared, whilst fashion retailers were forced to shutter their high street stores and struggled for many months.

Omnichannel grocery shoppers spend up to 20% more

Omnichannel grocery shoppers spend up to 20% more

Symphony RetailAI, global provider of integrated AI-powered marketing, merchandising and supply chain solutions for FMCG retailers and manufacturers, has announced research showing that omnichannel grocery shoppers shop more frequently and spend up to 20% more compared to in-store-only shoppers.

EU VAT changes – is your eCommerce business ready?

EU VAT changes – is your eCommerce business ready?

Doing business with Europe has become so expensive and onerous since Brexit that a vast number of UK eCommerce businesses have simply turned off all EU activities. Managing the different VAT thresholds and rates across each EU country has certainly added to the admin burden and cost of doing business – so how much difference will the new Import One Stop Shop (IOSS) make?

Could Amazon be forced to sell its logistics arm and Facebook part ways with Instagram? US plans to break up ‘big tech’ monopolies are gaining momentum

Could Amazon be forced to sell its logistics arm and Facebook part ways with Instagram? US plans to break up ‘big tech’ monopolies are gaining momentum

Controversial plans to break up ‘big tech’ monopolies, which could force e-commerce giants to sell off services such as Amazon Logistics, Google Maps, YouTube and WhatsApp, have been given the green light.

Internet Retailing

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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