Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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What devices are consumers using for online shopping in 2019?

What devices are consumers using for online shopping in 2019?

Online shopping is slowly supplanting the high street and the supermarket as the most popular form of commerce worldwide, with 87% of retail perchance in the UK alone now made online.

Salesforce launches Consumer Goods Cloud

Salesforce launches Consumer Goods Cloud

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

Google research finds rising customer expectations of online retail

Google research finds rising customer expectations of online retail

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers). The research demonstrates the need for retailers to innovate and improve experience at an ever-increasing rate, as it shows overall experience improving while satisfaction plateaus.

AMH Material Handling completes two projects at Asda’s Lymedale DC to increase storage and throughput for George clothing

AMH Material Handling completes two projects at Asda’s Lymedale DC to increase storage and throughput for George clothing

AMH Material Handling has completed two projects for George clothing at the Asda Lymedale facility in Newcastle under Lyme. The projects have seen AMH increase storage capacity by 250,000 units and significantly speed up order throughput for George’s ecommerce operation.

ASOS and Amazon heavyweight to address businesses on eCommerce revolution

ASOS and Amazon heavyweight to address businesses on eCommerce revolution

One of Europe’s foremost eCommerce leaders is set to share his considerable experience of the industry at a free event in London next month.

Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

PayPoint has announced its participation in Amazon Hub Counter – a network of pick up points that allows customers to collect their Amazon orders in-store.

Williams Commerce records highest UK rate of Magento 1 to Magento 2 conversion

Williams Commerce records highest UK rate of Magento 1 to Magento 2 conversion

Williams Commerce, a Leicester and London-based ecommerce specialist and Magento Commerce partner, is recording the highest rate of conversion for its clients from Magento 1 to Magento 2 in the UK.

No-deal Brexit could end UK 14-day returns and will slash EU shoppers’ rights, warns ParcelHero

No-deal Brexit could end UK 14-day returns and will slash EU shoppers’ rights, warns ParcelHero

A no-deal Brexit puts a question mark over online shoppers’ 14 day ‘cooling off’ period, and will immediately end protection for EU shoppers buying British goods. UK online traders face falling sales at home and abroad, warns international parcels expert.

Feelunique partners with Contentsquare to improve insight

Feelunique partners with Contentsquare to improve insight

Feelunique has partnered with digital experience analytics platform, Contentsquare, to deliver improved ecommerce functionality, and increased conversion rates and revenue, for the beauty e-retailer to replatform its online presence.

Reversing the 'sizeable' problem of fashion returns

Reversing the 'sizeable' problem of fashion returns

Reviews and social proof could prove key in reversing the issue of fashion returns the latest research from Yotpo, the eCommerce marketing platform, reveals.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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