Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Fashion shoppers 44% more likely to make a purchase from Woodhouse Clothing thanks to new AI-powered personalisation

Fashion shoppers 44% more likely to make a purchase from Woodhouse Clothing thanks to new AI-powered personalisation

The introduction of AI-based personalisation means shoppers who visit men’s online fashion retailer, Woodhouse Clothing, are now 44% more likely to make a purchase. The new technology, which works across both mobile and desktop, is also helping to increase the retailer’s average order value, which is up 7%.

Data shows that online retail searches increase year-on-year on Blue Monday

Data shows that online retail searches increase year-on-year on Blue Monday

New data reveals that Brits are increasingly turning to a bit of online retail therapy to escape the Monday Blues.

Future of Retail: Industry must invest for the long-term, break down silos and deliver new experiences for customers and employees

Future of Retail: Industry must invest for the long-term, break down silos and deliver new experiences for customers and employees

Every year, the battle to survive as a brick-and-mortar retailer gets tougher. As consumer expectations heighten and ecommerce sales continue to rise, businesses too slow to adapt to a digital world have a tough road ahead, according to a new study by Aruba, a Hewlett Packard Enterprise company.

RAS - How to avoid the 'Death of the high street'

RAS - How to avoid the 'Death of the high street'

With 59 years’ experience in improving operational efficiency and profitability of retail businesses, Retail and Assets Solutions (RAS) is urging the industry to avoid being one of the victims of the ‘death of the high street’ by taking proactive steps towards a future of omnichannel retailing.

Market research agency secures new contract win with M&Co

Market research agency secures new contract win with M&Co

M&Co, one of the largest, privately-owned fashion retailers in the UK, has appointed national research agency Explain Market Research to create and manage an online community for the brand to support its plans to enhance customer experience.

Decline in online customer experience will leave UK retailers struggling to compete in 2019, report warns

Decline in online customer experience will leave UK retailers struggling to compete in 2019, report warns

The UK’s top e-retailers are seriously jeopardising sales by not prioritising on-site customer experience, according to an industry index report.

Using the cloud for integration turns marginal into massive gains for retailers

Using the cloud for integration turns marginal into massive gains for retailers

By Graham Woods, Managing Director of W3Partnership.

No-one talks about retail in terms of online and offline anymore. The word omnichannel entered and left our parlance with equal speed. Retailers are now focussed on providing customers with the choice, experience and delivery they want, when they want it – regardless of the channel on which any part of the customer journey takes place.

Gartner mentions FarEye in the Hype Cycle for Multienterprise Solutions, 2018 under the Global Logistics Visibility technology

Gartner mentions FarEye in the Hype Cycle for Multienterprise Solutions, 2018 under the Global Logistics Visibility technology

FarEye, a technology solution to run eCommerce and supply chain logistics operations has been mentioned as a sample vendor in Gartner’s recent Hype Cycle report for Multienterprise Solutions[1] under the Global Logistics Visibility technology which was published on 13 December 2018.

The Electronic Data Supporting Retail Businesses

The Electronic Data Supporting Retail Businesses

by Patrick Vernon, freelance writer.

In the era of Big Data, and the need for organizations to make best use of the mountains of raw information being generated constantly through interactions with potential and actual customers, retail businesses are in a position to use this data to run a more efficient business and serve their customers better than ever.

Bringing Britain’s once bustling highstreets back into the digital fore

Bringing Britain’s once bustling highstreets back into the digital fore

It’s no secret, the festive shopping frenzy is in full swing! Retailers are still competing to offer good deals and a bargain on the high street, following a 12% drop in the value of Black Friday sales this year compared to 2017

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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