Internet Retailing

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

InternetRetailing and Ingenico Group, the seamless payments solutions provider, have partnered to provide what they describes as unique insight into British retail – beyond the best-known high street names.

New research by BigCommerce, the ecommerce platform for fast-growing and established brands, reveals that convenience, price and speed of delivery are front of mind for UK shoppers whilst further illustrating the global impact of Amazon’s marketplace.

Although Brexit anxiety has led to a slowdown in consumer spending, eCommerce specialist Tryzens sees a bright future for British retailers, after a report released by Paypal has placed UK retailers at the top of the list of countries that foreign buyers purchase goods from online.

More than half of global wholesalers have witnessed manufacturers sell directly to end customers driving the disintermediation of the traditional supply chain model and increasing competitiveness between traditional partners, according to new research.

While bots are often cited as a reason for poor customer service, new research from Genesys finds many UK consumers do not rank them high on their list of frustrations.

Convenience in product research is a key consideration in omnichannel conversions, a report from KPS, a transformation agency, reveals.

Periscope By McKinsey, which offers a suite of Marketing & Sales Analytics Solutions to help companies achieve sustainable revenue growth, has announced the findings of research on consumer sentiment towards Black Friday 2018.

By Wayne Munday, Non-Executive Director, Rokk Media.

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.