Internet Retailing

Global eCommerce platform, Kooomo, has announced a list of updates to its platform, which improve the experience for both the retailer and its end customers enabling retailers to focus on customer experience and competitiveness.

Personalisation will be the key for retailers to create a compelling experience as shoppers settle into their new post-COVID-19 habits, with retailers needing to consider incorporating personalisation into their online and offline strategies as a priority. This is according to global eCommerce platform, Kooomo, which outlines that tailored experiences will be critical in responding to the growing demands and expectations of the modern consumer.

GreyOrange, a global software and mobile robotics provider that leverages artificial intelligence and machine learning to optimize fulfilment operations, has announced patents for technology essential for companies to achieve high-yield omnichannel fulfilment as well as to maximise facility space utilization through multilevel operation capabilities.

When the vegan and cruelty-free cosmetics company BH Cosmetics wanted to take its inclusive product line global, they knew the challenge involved in scaling to become a mass supplier globally, at a competitive price, and providing the same customer experience across geographies.

The COVID-19 induced lockdown resulted in an unprecedented rise in e-commerce transactions across India. In line with this, e-pharma sector also witnessed growth despite regulatory challenges. Against this backdrop, e-pharma space is all set to revolutionise drug market access in the country, says GlobalData, a leading data and analytics company.

Cheerfy, the CRM, loyalty and e-commerce solution dedicated to the hospitality industry, has launched a new product called Cheerfy Shop, to help operators turn their website into an e-commerce site, as well as providing much needed at-table order and payment technology.

Subscription services and automatic deliveries are not new to the eCommerce space, but are set to continue growing, meaning any retailer with relevant products not implementing this into their customer experience are falling behind the competition.

Online marketplace platform, Marketplacer, and international digital commerce consultancy, Tryzens, have partnered to enable online retailers to drive sales, gain rapid access to sellers, and manage products via a simplified dropship system.

By Daniel Allin, Chief Commercial Officer, Diamond Logistics.

The strange sight of shoppers resembling medical professionals as they go about town in face masks is just the latest in a series of changes to our way of life that will have significant and lasting effects.

Metapack, the eCommerce delivery technology provider, has launched its direct External Parcel Integration (EPI) with Manhattan Associates, the supply chain and omnichannel commerce technology provider.