Internet Retailing

New research from Hitachi Solutions  and K3 Technologies has found that many retailers didn’t have the technology foundation in place to capitalise on the eCommerce boom over the last year. In fact, over half (57%) of retailers reported that they weren’t agile enough.

Nutravita, a fast-growth eCommerce supplement company, has selected James and James Fulfilment to provide a fully outsourced eCommerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience. This partnership also sees James and James provide Nutravita with access to its award-winning, cloud-based order management system, ControlPort.

Nutravita, a fast-growth e-commerce supplement company, has selected James and James Fulfilment to provide a fully outsourced e-commerce fulfilment service, as it diversifies and enhances its direct-to-consumer (D2C) shopping experience.

By Dr Sam Short, Chief Data Scientist at Upside Saving.

Pandemic difficulties aside, today’s retail environment is challenging. Whilst the shift to buying online has been an easy one for consumers, it has presented new and existing challenges for retailers, especially those with an omni-channel presence.

Cybercrimes targeting online shoppers are most likely to come from outside the retailer’s business, according to a new report from Verizon Business.

ReachFive, provider of SaaS-based Customer Identity & Access Management (CIAM) for retail, has selected Google Cloud for a strategic global partnership that further expands ReachFive’s ecosystem and underlines growing demand from retailers to scale their digital transformation with reliable and secure cloud solutions that allow consumers to access personalised offers anytime and from any touchpoint.

One third of the UK public have not completed an online purchase in the past year due to a bad experience with a website or app, according to new research from brand strategy agency, Curious, in partnership with YouGov.

By Barley Laing, the UK Managing Director at Melissa.

Online retail sales are booming thanks to the pandemic and shoppers increasingly recognising the convenience of buying online. This is backed up by figures from the ONS that reveal ecommerce sales grew 46 per cent in 2020, compared with 2019. The fastest growth since 2008.

Fear of buying from fraudulent websites (72%), damaged or delayed deliveries (72%) and issues with customs (68%) are putting UK consumers off from cross-border ecommerce purchases, new data suggests. 61% said shopping on a foreign language website was a significant put-off, while 49% said they wouldn’t buy a product online if the website wasn’t in English.

UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.