Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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How Hotel Chocolat is improving its delivery processes

How Hotel Chocolat is improving its delivery processes

Hotel Chocolat, Luxury British chocolatier and cacao grower, has partnered with Operations Experience Management platform, parcelLab, to elevate the online customer experience, in response to the changing consumer behaviours and significant shift to ecommerce seen within the last 15 months.

The Japanese collectibles craze: how optimised ecommerce platforms are meeting global demand

The Japanese collectibles craze: how optimised ecommerce platforms are meeting global demand

Sam Ranieri, Founder and Chief Executive Officer, Reach

The insatiable global demand for Japanese collectibles, such as anime figurines and pop culture items, is a goldmine for retailers in this space.

D2C cross-border ecommerce growth led by Millennial spend, as pandemic prompts over half (52%) to buy direct from international online brands

D2C cross-border ecommerce growth led by Millennial spend, as pandemic prompts over half (52%) to buy direct from international online brands

The rise in international direct-to-consumer (D2C) purchases over the past six months has been led by Millennial demographics, with reduced access to stores during the pandemic prompting over half (52%) of 25-34 year olds to buy direct from international online brands, the latest data from eShopWorld (ESW) reveals.

UK online sales will settle at £12.8bn, as e-commerce’s 25% market share becomes the ‘new normal’: ParcelHero

UK online sales will settle at £12.8bn, as e-commerce’s 25% market share becomes the ‘new normal’: ParcelHero

As shoppers return to the High Street, online sales have fallen for four months in a row, with Amazon and Etsy reporting a marked slowdown in growth. However, the e-commerce firm ParcelHero predicts online will level out at a quarter of all retail sales.

InPost acceleration continues in UK as it hits 2,000 automated parcel machines

InPost acceleration continues in UK as it hits 2,000 automated parcel machines

InPost, the out-of-home and eCommerce delivery company, has deployed its 2,000th Automated Parcel Machine - or locker unit - in the UK, as it further revolutionises the UK eCommerce shopping experience.

Six essential things you need to do to grow and retain your email database

Six essential things you need to do to grow and retain your email database

By Phill Manson, Director, PAASE Digital.

Email marketing is an essential tool for e-commerce businesses. Despite its reputation as an outdated marketing tool, it’s a channel that could successfully increase your revenue by 1,662%. 

Online retail sales drop eases in July

Online retail sales drop eases in July

After recording the steepest drops in the history of the Index for two months in a row, the fall in online retail sales appears to be slowing – down just -9.6% Year-on-Year (YoY) in July. That is according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

Woodland Group opens new e-commerce facility in Colchester

Woodland Group opens new e-commerce facility in Colchester

Thanks to the continued growth of Woodland Group’s Warehouse and Fulfilment business, the global supply chain company has opened a new 45,000 sq ft facility in Marks Tey, Colchester. The new warehouse has been designed to expand capacity by 5,000 pallets, has over 4,000 pick faces dedicated to e-commerce and boasts some of their latest carbon-conscious warehousing initiatives.

Vee24 wins 2021 MarTech Breakthrough Award

Vee24 wins 2021 MarTech Breakthrough Award

Vee24 has received a 2021 MarTech Breakthrough Award. The company was selected as ‘Best Customer Experience Management Company’ for its AI-powered digital platform.

B2B eCommerce platform receives SOC 2 Type II attestation

B2B eCommerce platform receives SOC 2 Type II attestation

OroCommerce, the B2B eCommerce solution, has completed its SOC 2 Type II audit, performed by KirkpatrickPrice. 

Internet Retailing

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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