Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Forget about competing with Amazon – retailers need to concentrate on what the online disruptor can’t do

Forget about competing with Amazon – retailers need to concentrate on what the online disruptor can’t do

By Matt Bradley, Chairman, RetailEXPO Advisory Board.

How long can bricks-and-mortar retailers remain profitable by simply selling more stuff? Modern retail has, for decades, centred on a transactional relationship between store and customer, with retailer growth inextricably linked to selling more SKUs. “Pile-them-high, sell-them-cheap” retailers such as the failed Toys “R” Us was a prime example.

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

A new study from Juniper Research found that eCommerce merchant losses to online payment fraud will exceed US$25 billion in 2024, from just of $17 billion in 2020, despite the ongoing implementation of SCA (Secure Customer Authentication) in Europe.

Forter Report: Coronavirus impact on e-commerce and fraud (week of March 22)

Forter Report: Coronavirus impact on e-commerce and fraud (week of March 22)

The spread of Coronavirus (COVID-19) has completely changed the manner by which people in every country are able to live their lives. As individuals around the world begin to shelter, what does this mean for global commerce trends and how is fraud changing during this period?

Business as usual for retailers: utilising digital to tackle the impact of coronavirus

Business as usual for retailers: utilising digital to tackle the impact of coronavirus

By Andy Burton, CEO, Tryzens.

With the Prime Minister recently announcing that the UK will remain on lockdown over the coming weeks, with all but essential shops closing until further notice, it goes without saying that the pressure has ramped up on retailers.

First week of home isolation sees mixed online sales results

First week of home isolation sees mixed online sales results

As the Government’s ‘home isolation’ rules kicked in last week, the immediate impact of the Covid-19 Coronavirus on online consumer shopping habits was laid bare. During the first week of the new pandemic guidelines, online retail sales growth was down -2.2% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

Retail Resilience - Advice for online retailers on maximising productivity during Covid-19

Retail Resilience - Advice for online retailers on maximising productivity during Covid-19

By Richard Bendelow, CEO of Aero Commerce.

Unless, like certain FMCG retailers who are experiencing a surge in online sales, chances are, due to the uncertain times we find ourselves in, that your sales have suffered a dip. Couple that with the potential of a complete lockdown, times could not be more difficult for some retailers, even with the government support on offer. However now is not the time to rest on your laurels.

Online sales flat leading into Coronavirus crisis hitting UK

Online sales flat leading into Coronavirus crisis hitting UK

Following a very slow start to the year, the UK’s string of winter storms failed to stimulate online demand as online sales growth for the month limped in at -0.4% Year-on-Year (YoY).

Huge increase in online sales across Italy offers hope for struggling retailers in the UK and Ireland, says Kooomo

Huge increase in online sales across Italy offers hope for struggling retailers in the UK and Ireland, says Kooomo

Global financial markets continue to suffer from the impact of coronavirus, with economists predicting the slowest rate of global growth since 2009. However, the current lockdown taking place in Italy has actually instigated a significant boom in eCommerce sales.

Weed on wheels: Medex lights up London with Adverttu on-car advertising

Weed on wheels: Medex lights up London with Adverttu on-car advertising

Adverttu, the AdTech company, has launched its latest on-car advertising campaign with global pharmaceutical distributor, Medex and its ecommerce partner KAAM. For 8 weeks, Medex’s CBD 16mg patch product will adorn a fleet of Adverttu ad wrapped vehicles across Central and South West London.

42% of consumers fear brands’ censorship of online reviews is endangering free speech

42% of consumers fear brands’ censorship of online reviews is endangering free speech

A study from Trustpilot, has revealed an alarming distrust among UK consumers when it comes to brands removing or censoring legitimate consumer reviews across the internet, with four-in-ten (42%) saying they are very concerned about their freedom of speech.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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