Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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COVID-19 Shopping and Delivery Trends: a diversified supply chain is key to survival and future growth

COVID-19 Shopping and Delivery Trends: a diversified supply chain is key to survival and future growth

The world as we once knew it has transformed and consumers are experiencing rapid changes to the way they live, work and shop. To examine these changes, CommerceHub surveyed more than 1,500 consumers of various age groups to gauge consumer confidence and identify changing shopping patterns amid COVID-19 disruptions.

Blue Yonder research reveals dramatic shift in shoppers’ behaviour since COVID-19

Blue Yonder research reveals dramatic shift in shoppers’ behaviour since COVID-19

New research from Blue Yonder highlights how shopping behaviour has changed globally since the COVID-19 pandemic started. Blue Yonder surveyed 6,000 European adult consumers in April and 1,000 US adult consumers in both March and April.

Connecting the supply chain blocks with WMS

Connecting the supply chain blocks with WMS

What has struck me most about COVID-19 so far is the rapid business response to the crisis. Brands are switching up their game plan and capitalising on the e-commerce surge by going direct to consumer.

Top tips for updating your eCommerce platform

Top tips for updating your eCommerce platform

As the news that the UK government plans to begin re-opening some retail stores in June, many retailers were last night faced with the reality of another month of tough trading conditions.

But with this in mind, retailers have been, and continue to look at investing in and ramping up their online operations to ensure they have an effective platform that drives sales.

No time for picking errors

No time for picking errors

One of the biggest challenges faced by successful e-commerce operations stepping up to their first fulfilment centre will be minimising pick errors.

eCommerce revenues rise 20% week-on-week, new data from the BounceX Covid-19 Retail Pulse reveals

eCommerce revenues rise 20% week-on-week, new data from the BounceX Covid-19 Retail Pulse reveals

Signs of the green shoots of recovery for retailers were revealed in the latest data from the Covid-19 Retail Pulse from BounceX (soon to be Wunderkind), with week-on-week rises in website revenue, site visits and conversions.

Getting retailers ready for business post-lockdown

Getting retailers ready for business post-lockdown

The retail sector is in a state of flux. Whilst eCommerce sales might still be surpassing all expectations, many retail stores are still closed, awaiting Government guidance as to when they might be able to open again.

Retailers closing the gap – new data shows 27% rise in U.K. online shopping

Retailers closing the gap – new data shows 27% rise in U.K. online shopping

With many UK brick-and-mortar stores remaining closed, new data from commerce experience leader, Bloomreach, shows that retailers are closing the sales gap through their digital offerings – with online sales in the UK increasing 27% from the same time year-on-year and increasing by 23% from last week.

Go Instore partners with Currys PC World to deliver the instore shopping experience to their online customers during lockdown

Go Instore partners with Currys PC World to deliver the instore shopping experience to their online customers during lockdown

Go Instore is powering the Currys PC World ShopLive experience to enable staff to work from home, serve customers remotely and support the transition of store re-openings as lockdown restrictions are lifted.

Metapack enables retailers to keep trading during COVID-19 disruption with Ship-from-Store solution

Metapack enables retailers to keep trading during COVID-19 disruption with Ship-from-Store solution

Metapack, the eCommerce delivery technology provider, has announced that over 10 retailers have now deployed its Ship-from-Store solution, enabling them to transform physical stores into mini distribution centres and keep trading during the disruption caused by the COVID-19 crisis.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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