Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers.

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

The latest figures from the British Retail Consortium (BRC) revealed the sharpest decline in retail sales since 1995 last month, sparking further fears for the UK retail industry. According to their figures, retail sales fell by 2.7 percent in total and like-for like in May, while online sales of non-food products grew at a rate of just 1.5% year on year, which the BRC and KPMG said was “an all-time low”.

How to lead in uncertain times

How to lead in uncertain times

By Jeremy Snape, founder and managing director, Sporting Edge.

If the disruption and competitive threats to retailers from the likes of Amazon and discounters were not enough, there are also such issues as concerns as the impact of climate change and sustainability, possible supply chain market disruption from Brexit, and global trade.

Instore and online retail services must play nicely together – lest iconic brands will disappear

Instore and online retail services must play nicely together – lest iconic brands will disappear

Seamless mobile connectivity can help prevent this from happening explains Colin Abrey of Nextivity.

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment they are ready to buy, a new report from iAdvize, the leading conversational commerce provider, warns.

Sub-par e-commerce conversion rates should no longer be seen as acceptable, says Conversity

Sub-par e-commerce conversion rates should no longer be seen as acceptable, says Conversity

Despite the ever-growing dominance of e-commerce as part of the overall retail sales mix, conversion rates across online channels remain a long way behind their in-store counterparts.

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

How procurement can become the ultimate ally for the high street

How procurement can become the ultimate ally for the high street

It’s clear that the rise of pure-play e-tailers and the Amazon model have significantly disrupted the retail market, putting traditional brick and mortar retailers under more pressure than ever to manage costs, whilst also meeting rising customer expectations.

Yodel wins Retail and eCommerce Innovator of the Year at the techies 2019

Yodel wins Retail and eCommerce Innovator of the Year at the techies 2019

UK independent parcel carrier Yodel is celebrating the latest addition to its trophy cabinet after claiming the title of Retail and eCommerce Innovator of the Year at the techies 2019. The techies celebrate innovation across all industry sectors in the UK, rewarding the best and brightest technology professionals.

Returns Culture: How do you build it into your online business model?

Returns Culture: How do you build it into your online business model?

By Jon White, MD at InXpress.

In the last few months, online retail giants ASOS and Amazon have made headlines for announcing that they may start blacklisting ‘serial returners’ from their websites.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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