Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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The UK’s top retail sites ranked by accessibility

The UK’s top retail sites ranked by accessibility

New analysis from web hosting providers LCN has identified the most and least accessible UK websites for the visually impaired.

Over 2 million people in the UK suffer from vision loss – with an additional 3 million people suffering from colour blindness – which can make the simplest online tasks a challenge.

Retailers will need to work harder to grow their online operations as we unlock, says Productsup

Retailers will need to work harder to grow their online operations as we unlock, says Productsup

This morning, the British Retail Consortium (BRC) published its latest Retail Sales Monitor report in partnership with KPMG and revealed that the retail sector recorded its fastest quarterly growth on record in the second quarter of 2021.

How to keep your shoppers safe online

How to keep your shoppers safe online

As e-Commerce displays exponential growth over the past year, unfortunately so does online fraud and recent data predict an 18% increase in cybercrime over the course of 2021, according to the latest research from Juniper Research.

European e-commerce decision makers struggle to maintain control of their brand on Amazon

European e-commerce decision makers struggle to maintain control of their brand on Amazon

Over half (51%) of ecommerce decision makers find Amazon hard to navigate, while more than two in five agree that gaining control of their brand on Amazon is difficult. These are just some of the key findings of a new European survey conducted by Censuswide on behalf of leading ecommerce platform and services provider Luzern.

Out-of-stocks fall as retail reopens, but unavailable stock still accounts for almost a fifth of UK retailers’ inventory, OneStock’s data warns

Out-of-stocks fall as retail reopens, but unavailable stock still accounts for almost a fifth of UK retailers’ inventory, OneStock’s data warns

Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.

Ecommerce growth drives expansion for James and James Fulfilment

Ecommerce growth drives expansion for James and James Fulfilment

James and James Fulfilment, a provider of outsourced fulfilment services to online retailers, has announced that significant growth over the last 12-18 months has led to strategic investments in new hires, infrastructure and facilities at its Northamptonshire-based headquarters.

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

A new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025.  This figure, equivalent to almost 10 times Amazon’s net income in the 2020 financial year, demonstrates why merchants must make combatting fraud, through the use of machine learning-based fraud prevention platforms, an immediate priority.

Capturing the eco-focused consumer

Capturing the eco-focused consumer

For over a year now, the mere thought of sharing items and handling used goods has been enough to set alarm bells ringing. However, despite concerns, the second hand market, particularly in fashion, has experienced considerable growth and success, with an increasing number of shoppers becoming more open to making pre-loved purchases for clothing and accessories.

Household spending tumbled 11% in the first quarter of 2021. Only e-commerce prevented an even greater collapse, says ParcelHero

Household spending tumbled 11% in the first quarter of 2021. Only e-commerce prevented an even greater collapse, says ParcelHero

The latest Office for National Statistics (ONS) Consumer Trends report reveals household spending tumbled 11% in the first quarter (Q1) of 2021, compared to the same period last year. The report shows that hotels and restaurants were hardest hit: spending on meals and accommodation collapsed by 63% this January-March, compared to Q1 last year.

Breathe Technologies launches order fulfilment software to help e-tailers overcome online marketplace fulfilment challenges

Breathe Technologies launches order fulfilment software to help e-tailers overcome online marketplace fulfilment challenges

Smart warehouse solutions provider, Breathe Technologies, has launched an order fulfilment software to help e-tailers meet both stringent online marketplace requirements and their own direct customer demand.

Internet Retailing

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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