Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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The last mile of logistics: Will we soon be getting parcels from a robot courier?

The last mile of logistics: Will we soon be getting parcels from a robot courier?

CEP service providers face major challenges. Firstly, they have to cope with the high volume of orders, which – driven by e-commerce – is constantly increasing.

Planned changes to VAT will result in higher costs and less choice for online shoppers, warns ParcelHero

Planned changes to VAT will result in higher costs and less choice for online shoppers, warns ParcelHero

UK shoppers should make the most of international marketplace bargains on Amazon Prime Day on 5 October, says ParcelHero. A new Government policy paper deals a double-whammy to overseas purchases from 1 January: post-Brexit Brits will pay 20% VAT on all international online purchases while overseas sellers will have to register for UK VAT.

Retail sales claw back to normal levels, but ParcelHero warns stores not to celebrate yet: 31.8% of those sales were made online

Retail sales claw back to normal levels, but ParcelHero warns stores not to celebrate yet: 31.8% of those sales were made online

The Office of National Statistics (ONS) retail sales figures for June showed sales soared by over 13% compared to May, to reach near-normal levels. Indeed, with fuel sales excluded, they actually beat June 2019’s figures by 1.5%.

Global outdoor clothing brand Woolrich picks Fluent Commerce to drive omnichannel delivery

Global outdoor clothing brand Woolrich picks Fluent Commerce to drive omnichannel delivery

American outdoor clothing brand Woolrich has chosen Fluent Commerce, the global distributed order management platform to boost its capability in Europe to fulfil itsecommerce orders in the most convenient way for the customer and most efficient for Woolrich.

Drop ship: a new strategic weapon for retailers and brands

Drop ship: a new strategic weapon for retailers and brands

Retailers can utilise drop shipping (the shipment of goods from a manufacturer or wholesaler, directly to a customer on behalf of the retailer) as a strategic weapon against short-term shock waves such as COVID-19 and as a means of more permanently extending their digital business.

Macfarlane Packaging launches annual ‘unboxing’ research

Macfarlane Packaging launches annual ‘unboxing’ research

Macfarlane Packaging, the supplier of protective packaging, launched its fifth annual ‘unboxing’* survey to UK consumers on 13 July. The results are expected to further help online retailers to tailor their packaging to meet the needs of their customers.

Customer experience in the new age of shopping

Customer experience in the new age of shopping

The past few months have transformed the traditional idea of the shopping experience, with unprecedented levels of uncertainty and strict new guidelines forcing retailers to evolve rapidly.

BigCommerce expands support for Adyen to improve merchant checkout experience globally

BigCommerce expands support for Adyen to improve merchant checkout experience globally

BigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has rolled out a new integration with global payments platform Adyen, giving more than 60,000 merchants on BigCommerce access to an all-in-one payments solution.

Nearly three-quarters of consumers expect online retailers and brands to use recyclable packaging

Nearly three-quarters of consumers expect online retailers and brands to use recyclable packaging

A new ‘conscious consumer’, more aware of the environmental impact of their purchases, has emerged from the coronavirus lockdown, a new research report by PFS and LiveArea, has found.

Ingenico helps digital businesses scale at pace

Ingenico helps digital businesses scale at pace

Ingenico Group, the seamless payments solutions provider, has unveiled a new offering for digital businesses specifically designed to reach peak payments conversion.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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