Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Shop Direct Group to boost web presence with ATG

Shop Direct Group to boost web presence with ATG

Shop Direct will deploy ATGs e-commerce suite across its multiple sites and brands to deliver faster and more agile web applications

iForce leads the way for online retail in 2009

iForce leads the way for online retail in 2009

During 2009 it will be vital for retailers to have a strong on-line presence when all indications are that the high street will be under significant pressure.

Will social networking drive customer service in the future?

Will social networking drive customer service in the future?

Although Salesforce.com has been the poster child for successful on-demand software vendors, the company has the long-term vision to see that, in order to continue its stellar growth pace, it needs to expand into new areas.

iForce proves popularity of online retail

iForce proves popularity of online retail

During 2008, e-fulfilment and returns logistics businesses, iForce, added significant new clients, such as Sainsbury's, to join its existing portfolio that includes John Lewis Direct, Boots.com, House of Fraser and Fortnum & Mason.

Actinic Publishes 2008 Research on UK SME Retail

New research on the state of the UK SME retail market, from multi-channel systems specialist Actinic, indicates that significant increases have been seen in the adoption of ecommerce since the last 2006 survey

Waitrose announces launch of first ever digital recipe magazine

Waitrose announces launch of first ever digital recipe magazine

Waitrose will be the first supermarket ever to launch an 'ezine' - an online interactive magazine that incorporates Waitrose food news and features, nutritional information and tips, recipes and cookery demonstrations.

All I want for Christmas is to sell as much as possible!

Retailers should be looking for online correlations to maximise last-minute Christmas shopping.

Using order management to get closer to your customers

To compete and win in todays competitive marketplace, aggressive companies have opened a number of promising and profitable new distribution channels.

More than twelve times as many UK consumers feel trust is more important than cost when transacting online

More than twelve times as many UK consumers feel trust is more important than cost when transacting online

The findings of a recent consumer survey suggest that consumers in the UK may be willing to forgo gimmicks and spend a little more online if they know their identities are protected.

UK retailers must invest more online to protect sales this Christmas

Research carried-out for hybris by Verdict Research suggests that to protect their market share and revenues UK Retailers must invest more in the online channel.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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