Cloud-based eCommerce platform Kooomo has waived setup fees to aid retailers to sell online. Through this initiative, Kooomo aims to help retailers who have faced some of the most difficult trading times in history. This support will enable any retailer medium or large to get their products online without incurring any costs.
Internet Retailing, Omnichannel Retailing
Internet retailing, also known as e-tailing, is the sale of goods and services through the internet. It can include business-to-business (B2B) and business-to-consumer (B2C) sales of products and services. Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Internet retailers can be purely digital, meaning there is no physical store for a customer to enter. However, an e-retail business can also be a brick-and-mortar shop with an online presence. Omnichannel retailing is a retail strategy that integrates multiple channels, such as brick-and-mortar stores, online stores, and mobile apps, to create a seamless shopping experience for customers.
Nuggets Digital ID and Payments co-founder named Entrepreneur of the Year at Booking.comTechnology Playmaker Awards
Apr 13, 2020
Booking.com has named Seema Khinda Johnson, co-founder of blockchain-powered payments and ID platform Nuggets, as Entrepreneur of the Year in its annual Booking.com Technology Playmaker Awards.
Have you been ‘put on pause’ by Amazon?
Apr 08, 2020
By Tony Dobson, managing director, SnapFulfil.
In recent weeks Amazon has refocused its shipping efforts to essential items only - side-lining thousands of sellers who relied on the retail giant to fulfil and ship their orders.
Online retailers speed up delivery times to keep up with demand during COVID-19 lockdown
Apr 08, 2020
Online retailers and their carriers are delivering parcels almost 20% faster than usual, with the average delivery time reducing from 2.1 days to 1.7 days in the last two weeks, according to new internal data released from post-purchase experts parcelLab.
Saudi Arabia turns to e-commerce during Covid-19 outbreak
Apr 07, 2020
Restrictions on movement and trade as a result of the Covid-19 pandemic have led to a significant shift in consumer behavior in Saudi Arabia, with locals increasingly turning to digital channels.
eCommerce orders up 23% year-on-year as self-isolation drives shoppers online
Apr 07, 2020
Independent online retailers in the UK are taking, on average, 23% more orders this March than in 2019, according to new data from James and James Fulfilment. Essentials such as health supplements and store cupboard ingredients have seen triple-digit growth in orders between the last week of February and third week of March.
A third of e-commerce traffic was from bad bots in Feburary, with a surge in bot traffic on sites selling masks and sanitiser
Apr 07, 2020
Radware has issued findings from bot research it has conducted this year that show in February 27.7% of traffic on media sites was made up of bad bots and involved automated activity, including scraping. The findings includes detailed graphs of the bot activity and shows a distinct correlations between bad bots and CV-19.
Businesses moving online in face of COVID-19 risk heavy fines if they sell age-restricted goods to children.
Apr 03, 2020
AgeChecked, the leading global provider of secure and anonymised online age verification technology, is reminding businesses taking their operations online of the need to comply with laws on selling age-restricted goods.
Chinese consumer spending online still declining despite lifts on Covid-19 restrictions, data shows
Apr 03, 2020
Consumer spending within the online retail industry in China declined for the eleventh day in a row on Monday despite claims from the Chinese government that life is getting back to normal in the country after its Covid-19 lockdown.
Forget about competing with Amazon – retailers need to concentrate on what the online disruptor can’t do
Apr 01, 2020
By Matt Bradley, Chairman, RetailEXPO Advisory Board.
How long can bricks-and-mortar retailers remain profitable by simply selling more stuff? Modern retail has, for decades, centred on a transactional relationship between store and customer, with retailer growth inextricably linked to selling more SKUs. “Pile-them-high, sell-them-cheap” retailers such as the failed Toys “R” Us was a prime example.
Internet Retailing
Internet retailing, also known as e-tailing or online retailing, is the sale of goods and services over the internet. It is a type of electronic commerce (e-commerce) that allows consumers to purchase products and services directly from retailers without having to visit a physical store.
Internet retailers can sell a wide variety of products, including clothing, electronics, books, home goods, and more. They can also offer a variety of services, such as online payments, shipping, and returns.
There are many different types of internet retailers, including:
- Pure-play retailers: These retailers only sell products online. They do not have any physical stores.
- Multichannel retailers: These retailers sell products both online and in physical stores.
- Marketplaces: These retailers provide a platform for other retailers to sell their products.
Internet retailing has become increasingly popular in recent years. In 2022, global e-commerce sales were estimated to be $4.9 trillion. This number is expected to continue to grow in the coming years.
There are many reasons for the growth of internet retailing. Some of the reasons include:
- The convenience of shopping online.
- The wider selection of products available online.
- The lower prices that can often be found online.
- The ability to shop from anywhere in the world.
Internet retailing has a number of advantages for both consumers and retailers. For consumers, it offers the convenience of shopping from home, the ability to compare prices from different retailers, and the opportunity to find products that are not available in physical stores. For retailers, it offers the opportunity to reach a wider audience, reduce costs, and improve customer service.
However, there are also some challenges associated with internet retailing. Some of the challenges include:
- The need to protect customer data.
- The need to ensure that products are delivered on time and in good condition.
- The need to provide effective customer service.
Omnichannel retailing
Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.
Omnichannel retailing is a retail strategy that integrates multiple channels, such as brick-and-mortar stores, online stores, and mobile apps, to create a seamless shopping experience for customers. This means that customers can start their shopping journey on one channel and seamlessly transition to another channel without having to start over.
For example, a customer might start by browsing for products on a retailer's website, then use the retailer's mobile app to compare prices, and finally visit a brick-and-mortar store to make a purchase. The retailer would track the customer's journey across all channels and make sure that the customer's information is consistent across all channels.
Omnichannel retailing is becoming increasingly important as more and more customers are using multiple channels to shop. A study by Salesforce found that 73% of customers use multiple channels during their shopping journey.
There are many benefits to omnichannel retailing, including:
- Increased customer satisfaction: Customers appreciate being able to shop however they want, and they are more likely to be satisfied with their shopping experience if they can seamlessly transition between channels.
- Increased sales: Omnichannel retailers are able to reach more customers and sell more products by offering their products and services across multiple channels.
- Improved customer loyalty: Omnichannel retailers are able to build stronger relationships with their customers by providing them with a more personalized and convenient shopping experience.
