Genesys identifies ways that businesses can improve the customer relationship and increase the bottom line by millions this year Better online experience for customers is key.
Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser. Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store, online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes purchasing from an online retailer's mobile optimized online site or app.
Feb 15, 2010 Comments (0)
The rapid evolution of Web 2.0 services and the parallel world of cybercrime is driving a revolution in the price that criminals charge each other for user credentials.
Feb 09, 2010 Comments (0)
Online retail is offering the express market a much-needed lifeline as it crawls out of the hole it has found itself in since the onset of the global economic recession.
Feb 02, 2010 Comments (0)
According to a Motorola report more than half of Internet users worldwide made a mobile device part of their shopping activities in December 2009. Younger users, referred to in the report as Generation Y, were three times more likely to have made a mobile purchase over the past two weeks than members of the baby boom generation.
Jan 25, 2010 Comments (0)
Driving traffic to your website through social networking can bring huge financial benefits according to Manchester's online experts at a recent round table discussion.
Jan 12, 2010 Comments (0)
Retail researchers Verdict have announced that online growth opportunities for retailers are set to dramatically increase with online spending predicted to triple by 2020.
Jan 11, 2010 Comments (0)
ATG has announced that its retail Commerce OnDemand clients saw a significant year-over-year increase in Web sales and conversion rates for the 2009 holiday shopping season.
Dec 15, 2009 Comments (0)
Marking its first complete cross border e-fulfilment contract, iForce has gone live with its service for renowned home furnishing retailer Habitat to distribute orders to the UK and mainland Europe.
Dec 09, 2009 Comments (0)
These hybrid restaurant ordering solutions combine affordable online order entry and state-of-the-art call centre facilities, directly integrated to the restaurant POS systems.
Dec 09, 2009 Comments (0)
Selco has selected K3, provider of Microsoft Dynamics, to supply and implement its Webshop e-commerce solution to enhance Selcos product website.
Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.