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Indiska boosts e-commerce offerings with new customer experience management solution from Tieto

1 Indiska boosts e-commerce offerings with new customer experience management solution from Tieto

Indiska, a Swedish retailer offering a lifestyle concept through self-designed fashion and home interior products, has boosted its e-commerce presence with a new Indiska.com online shop built by Tieto powered by SAP Hybris.

92% of consumers are unhappy with retailers returns policies on Black Friday

2 92% of consumers are unhappy with retailers returns policies on Black Friday

62% of UK consumers will be shopping on Black Friday and Cyber Monday, new research by Omnico has found.

Omnico questioned 1200 consumers about their plans for Black Friday (25 November) and Cyber Monday (28 November), as part of the second Omnico Retail Gap Barometer which explores how retailers are meeting changes in shopper behaviour.

Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

3 Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options

Modern retailers risk a 'race to the bottom' by satisfying growing desires for anytime, cheap deliveries without balancing the associated costs across their organisations for managing stock, delivery and any associated returns.

Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

4 Kitchenware retailer puts Peoplevox e-commerce fulfilment on the menu

Peoplevox, the e-commerce warehouse management (WMS) and fulfilment software specialist, has announced kitchenware online retailer FortheChef as its latest Client.

Severalnines keeps the tills ringing at eCommerce platform vidaXL

5 Severalnines keeps the tills ringing at eCommerce platform vidaXL

Severalnines, the database infrastructure management software provider, has announced vidaXL, an international eCommerce platform where you can "live it up for less", as its latest customer.

It’s time to rethink retail

6 It’s time to rethink retail

Cybertill CEO, Ian Tomlinson, talks omni-channel retailing: blurring boundaries, converging sectors and convenient choices. Here are 5 things to consider in 2017.

Fear of supply chain collapse keeps many online retailers in unhappy relationships

7 Fear of supply chain collapse keeps many online retailers in unhappy relationships

According to William Walker, sales director of Berkshire-based Walker Logistics Ltd, online retailers continue to employ under-performing fulfilment services partners for far longer than they should because of a misguided fear that switching to another supplier will result in a hiatus when customer orders will go unfulfilled.

Convenience is the new loyalty as consumers vote with their feet

8 Convenience is the new loyalty as consumers vote with their feet

With more than 300,000 instances every day in the UK, the problem of missed deliveries is a growing headache for online retailers facing escalating costs.

Cloud capabilities transform Paul Smith customer experience

9 Cloud capabilities transform Paul Smith customer experience

International designer menswear and lifestyle brand, Paul Smith, has redefined the shopper experience across its global store estate with the implementation of a cloud-based omnichannel retail solution from Cegid.

The evolution of retail: the death of the dropped basket?

10 The evolution of retail: the death of the dropped basket?

By Thomas Jeanjean, regional managing director for mid-market EMEA, Criteo.

There is nothing more frustrating in life than missed opportunities. For retailers, missed opportunities most commonly come in the form of 'dropped baskets.'

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