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It’s complicated: 55% of organisations struggle to keep up with new tech

1 It’s complicated: 55% of organisations struggle to keep up with new tech

In this world we can often say we have too much choice and not enough time. B2B decision-makers are finding much the same is true for them, with the influx of new technologies available to their businesses proving too much to keep up with.

GDPR is an Opportunity for Retailers to Better-Understand Customers

2 GDPR is an Opportunity for Retailers to Better-Understand Customers

By Ashish Koul, President of Acqueon.

In 2017, UK consumer spending slumped to its lowest level in five years, making the fight for the customer an even more chaotic battle scene.

Google’s mobile speed algorithm update: is your online business ready?

3 Google’s mobile speed algorithm update: is your online business ready?

Page speed really matters to web users, which is why Google has always taken it into account within its desktop search rankings. As from this month (July 2018), however, it will also be factored into Google's mobile search rankings as part of its new 'Speed Update'.

Why ERP is the key to unlocking the future of retail

4 Why ERP is the key to unlocking the future of retail

Drop shipping has the potential to completely change the world of retail. However, as John Weber, Director of Business Development and Product Management at Aptean, explains, retailers need an effective ERP system to truly make the most of this new retail reality.

Retailers data only 75% accurate, warn industry specialists, while chatbots reveal most common customer enquiries to be about stock availability

5 Retailers data only 75% accurate, warn industry specialists, while chatbots reveal most common customer enquiries to be about stock availability

Detailed analysis by retail tech specialists at Detego has confirmed that the average retailers data is only about seventy-five percent accurate when it comes to knowing exactly what inventory is actually in stock at any particular time.

Ensuring order visibility: How control towers can help retailers meet the customer promise

6 Ensuring order visibility: How control towers can help retailers meet the customer promise

By Bobby Shome, Global Business Development Director, Centiro.

In today's competitive market, ensuring delivery success is more important than ever for retailers. Around the world, customer expectations about the standard of product delivery continue to rise, with those in the more mature ecommerce markets growing increasingly picky.

'Game-changing' product discovery tool launched by retail specialist

7 'Game-changing' product discovery tool launched by retail specialist

A new product discovery platform allows suppliers to showcase their products to retailers and is claimed to revolutionise the way buyers discover new products.

The future of the contact centre - genuine omni-channel engagement

8 The future of the contact centre - genuine omni-channel engagement

By Joe Rabah, Managing Director for EMEA, RMG Networks.

We are all familiar with contact centres; they are the places we call when we feel unhappy with, confused or annoyed by a brand, or when we need information about a product or service.

React Transport selects EPOD system from TouchStar

9 React Transport selects EPOD system from TouchStar

React Transport are experts in fragile freight distribution and has operational bases in Livingston, Manchester and Reading

Gamma awarded Best Wholesale Provider at Comms Business Awards

10 Gamma awarded Best Wholesale Provider at Comms Business Awards

Gamma continue their winning streak after picking up Best Wholesale Provider at the Comms Business Awards. Comedian and actor David Mitchell hosted the evening held at the Royal Lancaster Hotel.

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