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Congratulations, you’ve just hired new brand ambassadors. They’re your delivery drivers

Congratulations, you’ve just hired new brand ambassadors. They’re your delivery drivers

It’s not just video calls that boomed over the pandemic. Online sales have exploded with physical shopping being restricted and social contact curtailed. 

Order errors costing retailers £951m per year

Order errors costing retailers £951m per year

Almost half (47%) of online shoppers have received an order in error, a new survey conducted by Opinipoll on behalf of Breathe Technologies has revealed, potentially costing retailers £951m* each year in fulfilment.

Survey shows texting is vital for retailers marketing strategy in 2021

Survey shows texting is vital for retailers marketing strategy in 2021

Popular non-essential retail shops are set to reopen in a few weeks, in line with rules for shoppers returning to the high-street easing on April 12. For those without an online offering, this means welcoming back customers after months of uncertainty.

Retail’s 2.2% sales rise is ‘dead cat bounce’, says ParcelHero

Retail’s 2.2% sales rise is ‘dead cat bounce’, says ParcelHero

Figures released by the Office for National Statistics (ONS) show a slight rise of 2.2% in the value of retail sales against last month (February). This is just a bounce, though, as sales figures hit rock bottom, says the home delivery expert ParcelHero.

Challenges and opportunities - SCM Technology report

Challenges and opportunities - SCM Technology report

Retail Technology Review spoke with leading vendors and analysts within the supply chain management arena about some of the current key talking points and areas of innovation within this fascinating and all-important technology landscape.

How technology can adapt to shifting consumer needs with centralised data

How technology can adapt to shifting consumer needs with centralised data

The way consumers behave has shifted almost beyond recognition – and there are indications that the change could be permanent. Companies which were already operating on a technology-first basis have been able to adapt and thrive over the last year, while others are still playing catch-up and some have unfortunately not survived the transition – as evidenced by Debenhams and the Arcadia Group.

Bigging up data analytics...

Bigging up data analytics...

Big data presents supply chain and warehouse managers with an unprecedented opportunity to acquire real-time visibility of goods in transit and part of inventory, writes SnapFulfil CEO, Tony Dobson.

Fashion retailer GANT rolls out Cegid software across international business

Fashion retailer GANT rolls out Cegid software across international business

GANT, the branded apparel retailer with over 750 stores in 80 countries, is close to completing a rollout of Cegid Retail’s Unified Commerce Platform across Europe in a bid to improve stock management and customer service across multiple channels and territories.

Team players: online shoppers team up to reduce manufacturers’ prices

Team players: online shoppers team up to reduce manufacturers’ prices

New apps are giving shoppers the power to buy direct from manufacturers and group together to reduce prices. C2M is a £4.33bn market that could drive the final nail into the High Street’s coffin, says ParcelHero.

Survey shows texting is vital for retailers marketing strategy in 2021

Survey shows texting is vital for retailers marketing strategy in 2021

Popular non-essential retail shops are set to reopen in a few weeks, in line with rules for shoppers returning to the high-street easing on 12 April. For those without an online offering, this means welcoming back customers after months of uncertainty.

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