UK brands and retailers are unable to convert one-time buyers into customers, some pushed online for the first time during lockdown, because they do so little to earn their loyalty.
Retail Supply Chain Management (RSCM)
Retail supply chain management (RSCM) is the process of managing the flow of goods and services from the initial production stage to the final customer. RSCM is essential for retailers to ensure that they have the right products in the right place at the right time. It can also help retailers to reduce costs, improve efficiency, and improve customer service.The term Retail is defined as the sale of goods and services from companies or individuals to the end-consumer. Retailers acquire goods from producers and then sell these goods in-store or on-line via the internet. Retail supply chain software can enhance supply chain efficiency and trading partner collaboration by better connecting product information, processes and trading partners.
Astound Commerce designs digital transformation for fashion & lifestyle brand, Hush
Nov 10, 2020
Fashion and lifestyle brand, Hush, has broken its daily sales record, with transactions exceeding £1m, for the first time with a new mobile-first ecommerce platform developed in partnership with digital commerce agency and systems integrator Astound Commerce UK.
Ivanti Wavelink enhances printer management capabilities for the supply chain
Nov 10, 2020
Ivanti Wavelink, the supply chain business unit of Ivanti, has announced Ivanti Wavelink Avalanche now offers several new management and discovery capabilities for Zebra’s ruggedised thermal and barcode printers for the supply chain.
Amazon is pulling the plug early on Christmas 2020, says ParcelHero
Nov 09, 2020
As Brexit looms, Amazon is starting the process of separating UK and EU sales from 14 November. UK shoppers buying gifts from EU sites and British traders selling to Europe face potential increased costs and confusion, warns the international shipping company ParcelHero.
Mytraffic, experts in traffic flow analysis, measures the impact of Covid-19 on pedestrian and vehicle flows across the UK
Nov 04, 2020
Mytraffic, European expert in the analysis of pedestrian and vehicle flows for retail, real estate companies and cities, has tracked post-lockdown traffic in over 900 commercial areas in the UK.
One of UK’s biggest grocery retailers partners with Trakm8
Nov 04, 2020
Trakm8, the UK fleet management solutions provider, has agreed a long-term deal to supply its route optimisation and delivery slot booking software to one of the UK’s largest grocery retailers.
Gain Black Friday success through mCommerce and personalisation
Nov 04, 2020
With the Black Friday and Cyber Monday weekend (27th – 30th November) around the corner, global eCommerce platform Kooomo advises retailers that mobile commerce, otherwise known as mCommerce and personalisation are key to maximising conversations and sales this cyber weekend.
Four Types of Ecommerce Merchandising That Business Owners Should Know
Nov 03, 2020
By Sam Cortez, managing editor and outreach specialist for Scalefluence.com
Merchandising is the process and practice of displaying and arranging products for the best customer experience. The concept of merchandising is based on guiding prospective customers through the buyer’s journey and presenting them with the right products, at the right time and place, in the right quantity, and with the best prices.
Just 1 in 10 will base shopping decisions around maintaining Christmas traditions this festive season
Nov 03, 2020
While late-night shopping on the high-street is part of the annual run up to Christmas for many people, new findings suggest that maintaining this tradition will matter to just 11% of consumers this year.
Customer data analysis key to omnichannel marketing success and business growth
Nov 03, 2020
Companies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.
Retail Supply Chain Management
Retail supply chain management (RSCM) is the process of managing the flow of goods, services, and information from suppliers to retailers to consumers. It includes all the activities involved in getting products from the point of origin to the point of sale, such as:
- Procurement: The process of acquiring raw materials and other inputs needed to produce goods.
- Manufacturing: The process of converting raw materials into finished goods.
- Warehousing: The storage of goods until they are needed.
- Transportation: The movement of goods from one location to another.
- Inventory management: The process of tracking and managing the levels of goods in stock.
- Order fulfillment: The process of filling customer orders.
RSCM is important for retailers because it can help them to improve their efficiency, reduce costs, and improve customer service. By optimizing their supply chains, retailers can ensure that they have the right products in the right place at the right time, which can lead to increased sales and profits.
Here are some of the key components of retail supply chain management:
- Planning: This involves developing a strategy for the supply chain, including setting goals, identifying risks, and developing contingency plans.
- Sourcing: This involves finding and qualifying suppliers, negotiating contracts, and managing supplier relationships.
- Manufacturing: This involves managing the production process, ensuring quality, and meeting delivery deadlines.
- Warehousing: This involves storing goods in a way that minimizes costs and ensures that they are available when needed.
- Transportation: This involves moving goods from one location to another in a timely and cost-effective manner.
- Inventory management: This involves tracking the levels of goods in stock and ensuring that there is enough to meet demand without excessive inventory levels.
- Order fulfillment: This involves receiving customer orders, picking and packing products, and shipping them to customers.
RSCM is a complex and ever-evolving field, but by understanding the key components and best practices, retailers can improve their supply chains and gain a competitive advantage.
Retail companies become involved in supply chain management in order to control product quality, inventory levels, timing, and expenses. Retail supply chain software encompasses warehouse & transportation solutions, inventory control, and possibly additional strategic/planning modules, particularly for the larger/volume-based retailers.