Retail Supply Chain Management (RSCM)

Retail supply chain management (RSCM) is the process of managing the flow of goods and services from the initial production stage to the final customer. RSCM is essential for retailers to ensure that they have the right products in the right place at the right time. It can also help retailers to reduce costs, improve efficiency, and improve customer service.The term Retail is defined as the sale of goods and services from companies or individuals to the end-consumer. Retailers acquire goods from producers and then sell these goods in-store or on-line via the internet. Retail supply chain software can enhance supply chain efficiency and trading partner collaboration by better connecting product information, processes and trading partners.

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ScS invests in Paragon’s ePOD software for consistent brand experience across all home deliveries

1 ScS invests in Paragon’s ePOD software for consistent brand experience across all home deliveries

ScS, the home furnishings retailer specialising in sofas, carpets, flooring and furniture, has enhanced its customer experience by adopting Paragon’s fleXipod electronic proof of delivery (ePOD) software.

Still no Brexit plans in place for over half of British retailers, Global-e research reveals

2 Still no Brexit plans in place for over half of British retailers, Global-e research reveals

Despite three years passing since the EU referendum, over half (57%) of British retailers still have no plans in place for Brexit, according to a survey of 200 British retail decision-makers by Global-e, the cross-border e-commerce solutions provider, in conjunction with Censuswide.

Edge computing and the modern retailer

3 Edge computing and the modern retailer

Retail Technology Review spoke with Jamie Bourassa, Vice President, Edge Computing, Schneider Electric at the recent Retail Expo 2019 about the company’s EcoStruxure Ready edge computing architecture and what advantages it can bring to the retailer marketplace.

Aiimi to showcase AI-driven data and information management solutions at Insight & Answers event

4 Aiimi to showcase AI-driven data and information management solutions at Insight & Answers event

Data and information company, Aiimi, is hosting a half-day conference on June 19th 2019 to discuss and assess trends in the market as well as bring together a host of organisations to give real-world insight into how they are delivering business expansion through the effective use of AI, machine learning, data analytics and intelligent content management technologies.

Shippers demand efficiency and technology brings that – Cogoport president Flemming Frost

5 Shippers demand efficiency and technology brings that – Cogoport president Flemming Frost

Digital practices and technology adoption are bringing greater productivity, effectiveness and profitability in the shipping and logistics industry, Cogoport president Flemming Frost told industry leaders at a major shipping conference in the Netherlands.

FuturMaster launches new AI-powered forecasting software to help manufacturers and retailers more successfully launch new products

6 FuturMaster launches new AI-powered forecasting software to help manufacturers and retailers more successfully launch new products

FuturMaster, which provides supply chain planning software for clients including L’Oreal, Heineken and LVMH, is launching a new forecasting solution that uses artificial intelligence (AI) to help companies more successfully launch new products.

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

7 Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers.

Retailers losing £102 billion a year due to poor CX

8 Retailers losing £102 billion a year due to poor CX

Comment from Richard Davey, Head of Customer Success, Upland Rant & Rave.

Retailers have for a long time spoken about the value of customer feedback, but still too few are closing the loop with customers quickly enough when acting on negative comments.

Guide advises retailers on legal obligations to customers with hearing loss

9 Guide advises retailers on legal obligations to customers with hearing loss

A recently introduced guide details the legal obligations of retailers to make their premises accessible to those with hearing loss.

Cash-strapped retail professionals work longer hours but struggle to make ends meet

10 Cash-strapped retail professionals work longer hours but struggle to make ends meet

Brand new research from CV-Library, the UK independent job board, reveals that despite 63.9% of retail professionals working more hours than they’re contracted to, over two-thirds (67.6%) struggle to make ends meet at the end of each month.

Retail Supply Chain Management

Retail supply chain management (RSCM) is the process of managing the flow of goods, services, and information from suppliers to retailers to consumers. It includes all the activities involved in getting products from the point of origin to the point of sale, such as:

  • Procurement: The process of acquiring raw materials and other inputs needed to produce goods.
  • Manufacturing: The process of converting raw materials into finished goods.
  • Warehousing: The storage of goods until they are needed.
  • Transportation: The movement of goods from one location to another.
  • Inventory management: The process of tracking and managing the levels of goods in stock.
  • Order fulfillment: The process of filling customer orders.

RSCM is important for retailers because it can help them to improve their efficiency, reduce costs, and improve customer service. By optimizing their supply chains, retailers can ensure that they have the right products in the right place at the right time, which can lead to increased sales and profits.

Here are some of the key components of retail supply chain management:

  • Planning: This involves developing a strategy for the supply chain, including setting goals, identifying risks, and developing contingency plans.
  • Sourcing: This involves finding and qualifying suppliers, negotiating contracts, and managing supplier relationships.
  • Manufacturing: This involves managing the production process, ensuring quality, and meeting delivery deadlines.
  • Warehousing: This involves storing goods in a way that minimizes costs and ensures that they are available when needed.
  • Transportation: This involves moving goods from one location to another in a timely and cost-effective manner.
  • Inventory management: This involves tracking the levels of goods in stock and ensuring that there is enough to meet demand without excessive inventory levels.
  • Order fulfillment: This involves receiving customer orders, picking and packing products, and shipping them to customers.

RSCM is a complex and ever-evolving field, but by understanding the key components and best practices, retailers can improve their supply chains and gain a competitive advantage.

Retail companies become involved in supply chain management in order to control product quality, inventory levels, timing, and expenses. Retail supply chain software encompasses warehouse & transportation solutions, inventory control, and possibly additional strategic/planning modules, particularly for the larger/volume-based retailers.

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