Retail Supply Chain Management

Mirakl, the enterprise marketplace SaaS platform, and the boohoo group, the online fashion retailer, have launched the Debenhams online marketplace.

Shopware AG, provider of ecommerce solutions, has appointed Kathleen Claes, to the position of Director of Partnerships & Alliances and Katy Wilson to Partner Manager.

The 3rd edition of Lift Days (20th-27th of September) at Ankorstore, an exceptional week for retailers to stock their shelves and prepare for the holiday season, was reportedly a majorsuccess and confirmed a leading position of Ankorstore in Europe and the UK.

Amid widespread reports of panic buying and the government drawing up plans to use the army to get petrol to pumps, the UK’s fuel supply chain crisis appears to be deepening by the day. Peter Mansfield, Group Sales and Marketing Director at vehicle technology specialist Trakm8, takes a closer look at the crisis and considers how technology can be used to mitigate its impact on businesses.

Sensormatic Solutions, the global retail solutions portfolio of Johnson Controls, has announced that Super Saturday is expected to be the busiest shopping day of the 2021 UK peak trading period. The annual predictions for the global top busiest shopper traffic days are informed by retail traffic data analytics within the company’s intelligent operating platform, Sensormatic IQ.

The massive growth in online shopping has led to a sustained change in the way customers interact with businesses, as they adopt the growing number of communication channels available and expect queries to be answered faster than ever before. According to TelcoSwitch, this has raised the stakes as far as omnichannel capabilities are concerned, and businesses need to adapt quickly.

A fear of failure is crippling UK retailers, with 53% avoiding making decisions due to the possible consequences. According to research conducted by Opinium and LiveArea, a Merkel Company, business leaders are stuck in a period of stasis, unwilling to innovate or develop new features, products or services because of fear they may fail.

As a result of the pandemic, SMBs are investing increasingly more time and money in their digital transformation efforts. While some implemented digital capabilities for the first time as a matter of survival, others accelerated their journey to cloud adoption in order to remain nimble in light of ongoing disruption.

Omnichannel customer engagement specialist Emarsys has entered into a new partnership with Ren’s Pets, the Canadian pet feed and supply store, as a means of centralising and drastically upscaling its customer outreach to accommodate for drastic growth.

The removal of tax-free shopping in the UK is set to impact the travel and purchasing decisions of international shopping tourists after the end of COVID-related travel restrictions, the latest data from ESW (formerly eShopWorld) reveals.