Retail Supply Chain Management

Utopia Furniture Group has rolled out a 5 in 1 cloud-based system from BigChange that combines mobile apps including electronic POD and vehicle tracking, with customer relationship management system (CRM).

New research by KIS Finance has revealed that consumers are worried the high street is going to be lost completely due to the current store closures in the news. From surveying 1,000 consumers in the UK, Brits Christmas shopping habits have also been uncovered.

To borrow that famous quote from the great American author Mark Twain, reports of the death of the physical retail store have been greatly exaggerated.

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Thanks to customer expectations, the supply chain, and logistics industry have evolved significantly over the past few years. Brick and mortar processes of delivering goods and services are just not good enough. Hence, surfaces the need to deploy technologies that empower business to keep up with customers.

Fickle fashion is killing off sustainable clothing as eight in 10 (83%) consumers admit to buying items they never wear, according to data from the Fashion Retail Academy.

Matalan has chosen ContentSquare's user experience (UX) analytics solution to enhance its online performance and help the digital teams, including insight, marketing, UX, trading and content teams, create a seamless omnichannel experience.

Geodis has created a global position for e-commerce with the appointment of Ashwani Nath as Vice-President & Global Head of e-channel solutions. Reporting to Philippe de Carné, Group CCO, Ashwani Nath will be responsible for building and promoting end-to-end e-commerce omni-channel solutions, gathering all existing physical & digital expertise in the company.

The UK is a nation addicted to fashion, buying five times more clothes today than in the 1980s. But 400,000 tonnes of clothes end up in landfill every year – and there is growing awareness that the way these clothes are produced and discarded is having a massive impact on the environment, from water consumption during production to marine contamination from microfibres.

As younger, more mindful consumers increasingly dominate the fashion customer base, are we at an ethical tipping point, asks Craig Summers, UK Managing Director, Manhattan Associates.

Big speaker announcements are coming in fast for next February’s Casual Dining show, as it adds industry leaders and influencers from Mowgli Street Food, Pizza Hut Restaurants UK, The Alchemist Bars & Restaurants, Bill’s Restaurant, and the Soil Association to its high-profile Keynote line-up.