Retail Supply Chain Management

Loyalty and gift card provider Miconex has developed a new Town and City Gift Cards website that features over 50 of its gift card programmes in England, Scotland, Wales and Ireland.

A third of UK customers would ditch companies after just one poor experience, according to research conducted by analytics company, SAS.

With consumer behaviour drastically changing as a result of Covid-19, just under a half of UK shoppers (44%) plan to complete their Christmas shopping online this year – with a majority (42%) looking to turn to Amazon first. This is according to newly released findings from Episerver, the customer-centric digital experience company.

The business disruption caused by COVID-19 has resulted in four out of five (82%) retailers changing their approach to stock management and is driving five retail supply chain trends.

This is according to a new report from logistics company Advanced Supply Chain Group (ASCG), which shows how the pandemic has caused stock management issues for 92% of retailers.  

According to the latest study by the UK independent job board, CV-Library, four in ten (42.2%) retail professionals feel their mental health is worse than it was a year ago. 

The shift towards online shopping risks alienating older consumers in the event of another lockdown, according to research by global commerce agency 5874 Commerce.

The supply chain sector will experience a job market boom over the coming months as over 60 percent of workers in warehouse, logistics and delivery spent time during lockdown searching for a new role, according to latest research.

With tighter coronavirus restrictions forcing increasing numbers of Christmas shoppers online this year, compliance authority Bureau Veritas is advising retailers and logistics firms to prepare for the extra health, safety and hygiene risks this rise in festive e-commerce sales will bring.

At the height of the coronavirus national lockdown in March, the Government prioritised delivery drivers as key workers. Under the Government’s new three-stage ‘traffic light’ coronavirus alert plans – which could be introduced as early as Thursday –  Britain’s delivery drivers are again bracing for the front door’s return to the front line in the battle against Covid.

BlackBerry Limited has partnered with ServiceNow to integrate the BlackBerry AtHoc service within the Now platform for rapid crisis communications and IT service management.