Calabrio, the customer experience intelligence company,has announced that Cazoo, the UK online car retailer, is utilising its workforce management (WFM) solution to automate the planning of the company’s rapidly expanding contact centre workforce.
Retail Supply Chain Management (RSCM)
Retail supply chain management (RSCM) is the process of managing the flow of goods and services from the initial production stage to the final customer. RSCM is essential for retailers to ensure that they have the right products in the right place at the right time. It can also help retailers to reduce costs, improve efficiency, and improve customer service.The term Retail is defined as the sale of goods and services from companies or individuals to the end-consumer. Retailers acquire goods from producers and then sell these goods in-store or on-line via the internet. Retail supply chain software can enhance supply chain efficiency and trading partner collaboration by better connecting product information, processes and trading partners.
Shipping market will stay dysfunctional well into the year, says Ti
Mar 07, 2022
Ti Insight has published its Ocean Freight Rate Tracker for Q1 2022, analysing the market’s evolution using a range of industry data sources as well as its own exclusive survey. After a traumatic year for the industry in 2021, its authors call the market ‘dysfunctional’ and claim that it will stay that way well into the year.
Cloudleaf announces $26 million in new investment and rebrand to ParkourSC
Mar 07, 2022
Cloudleaf, Inc., a real-time supply chain operations platform, has announced a strategic company rebrand to ParkourSC, highlighting the need for innovation, agility, flexibility and speed to enable timely decisions in today’s global supply chains.
Dos & Don'ts When Shipping Freight to Jersey
Mar 02, 2022
By John Hayes, freelance writer.
Since the UK left the European Union's customs union, it has meant that British exporters have often sought alternative markets to avoid going down the road of having to make the sort of customs declarations needed to ship freight to France, for example. However, the internal market of the UK can only deliver so much.
Complex omnichannel business all knitted together by Snap Fulfil
Mar 01, 2022
A UK market leader in hand knitting yarns, The DMC Group, has implemented a cloud-based warehouse management system, SnapFulfil, into its UK operation as part of a five-year contract with the WMS innovator.
New report recommends urgent action to develop the UK’s CCUS supply chain
Mar 01, 2022
A new report has been published by the Nuclear AMRC part of the High Value Manufacturing Catapult, on behalf of the Supply Chain Woking Group of the CCUS Council.
Despatch Cloud appoints e-commerce expert
Mar 01, 2022
Despatch Cloud, the cloud-based order, warehouse and shipping system for e-commerce, has appointed Sean George as a Business Development Manager. The company, which has seen its services in huge demand following the surge in online orders over the last couple of years, is now gearing up for further growth.
Nike, ASOS and Old Navy among the most inclusive brands that are challenging gender stereotypes, according to UK Gen Z
Mar 01, 2022
ASOS, Nike and Old Navy are among the brands leading the way in challenging gender stereotypes and being more inclusive, according to a Gen Z Fashion Report from UNiDAYS, the world’s leading Student Affinity Network.1 Informed by responses from over 4K Gen Z students on the UNiDAYS panel, the report analyses Gen Z perceptions of gendered clothing and marketing.
Ukraine-Russia invasion: Businesses at heightened risk of cyber attacks, security expert warns
Mar 01, 2022
Businesses could be at a heightened risk of cyber attacks following Russia’s invasion of Ukraine – a spokesperson from cyber security firm CSS Assure has warned.
Ukrainian banking and government websites were knocked offline last week by a spate of distributed denial of service (DDoS) attacks, which are designed to crash sites by bombarding them with excessive requests at the same, causing server overloads and shutdowns.
The Economic Climate In Hong Kong Is Looking Promising Thanks To These Factors
Feb 28, 2022
By Kate Davis, freelance writer.
Kong is a significant city in the Greater China region, and is one of the largest financial centres in the world after New York and London. As a result, its economic growth is essential to the rest of the world. Since reintegrating with China, it has also had the chance to connect more closely with the second-largest economy in the world and, as a result, forge closer ties with Asia as a whole. This post will discuss the factors contributing to the city-state's success and why its economic climate is so promising.
Retail Supply Chain Management
Retail supply chain management (RSCM) is the process of managing the flow of goods, services, and information from suppliers to retailers to consumers. It includes all the activities involved in getting products from the point of origin to the point of sale, such as:
- Procurement: The process of acquiring raw materials and other inputs needed to produce goods.
- Manufacturing: The process of converting raw materials into finished goods.
- Warehousing: The storage of goods until they are needed.
- Transportation: The movement of goods from one location to another.
- Inventory management: The process of tracking and managing the levels of goods in stock.
- Order fulfillment: The process of filling customer orders.
RSCM is important for retailers because it can help them to improve their efficiency, reduce costs, and improve customer service. By optimizing their supply chains, retailers can ensure that they have the right products in the right place at the right time, which can lead to increased sales and profits.
Here are some of the key components of retail supply chain management:
- Planning: This involves developing a strategy for the supply chain, including setting goals, identifying risks, and developing contingency plans.
- Sourcing: This involves finding and qualifying suppliers, negotiating contracts, and managing supplier relationships.
- Manufacturing: This involves managing the production process, ensuring quality, and meeting delivery deadlines.
- Warehousing: This involves storing goods in a way that minimizes costs and ensures that they are available when needed.
- Transportation: This involves moving goods from one location to another in a timely and cost-effective manner.
- Inventory management: This involves tracking the levels of goods in stock and ensuring that there is enough to meet demand without excessive inventory levels.
- Order fulfillment: This involves receiving customer orders, picking and packing products, and shipping them to customers.
RSCM is a complex and ever-evolving field, but by understanding the key components and best practices, retailers can improve their supply chains and gain a competitive advantage.
Retail companies become involved in supply chain management in order to control product quality, inventory levels, timing, and expenses. Retail supply chain software encompasses warehouse & transportation solutions, inventory control, and possibly additional strategic/planning modules, particularly for the larger/volume-based retailers.
