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Fluent Commerce joins commercetools software marketplace to support omnichannel retail

Fluent Commerce joins commercetools software marketplace to support omnichannel retail

Fluent Commerce, a provider of Fluent Order Management software, has announced a global partnership with commercetools – the headless platform for B2B and B2C commerce.

British retailers urged to prepare for growth in the Chinese e-commerce market post Coronavirus

British retailers urged to prepare for growth in the Chinese e-commerce market post Coronavirus

Digital commerce firm JGOO is urging more British retailers to prepare to target the Chinese market, as it believes China could enjoy strong economic growth following the news that it believes it has passed the peak of the coronavirus epidemic.

With fast-food visits down globally by 50%, why does maintaining employee relations matter, asks GlobalData

With fast-food visits down globally by 50%, why does maintaining employee relations matter, asks GlobalData

Frontline workers of essential foodservice operators in the US have received minimal ‘reward schemes’ for attending work amid the COVID-19 outbreak. These companies should be wary of what effects misjudgments like these could mean, says GlobalData.

Examining the Different Management Positions in the Retail Industry

Examining the Different Management Positions in the Retail Industry

The retail industry is one that can often get a bad reputation. Let’s face it, working in a customer service based industry isn’t always easy, as it can be difficult to keep customers happy and satisfied.

Deliveroo and Morrisons’ partnership epitomises COVID’s acceleration of shopper habits, says GlobalData

Deliveroo and Morrisons’ partnership epitomises COVID’s acceleration of shopper habits, says GlobalData

Following the news that Morrisons is partnering with Deliveroo to launch a new rapid delivery scheme from 130 of its stores, Thomas Brereton, Retail Analyst at GlobalData, offers his view on the situation:

When the going gets tough, look to your most loyal customers

When the going gets tough, look to your most loyal customers

Even at the best of times, managing customer churn and cultivating a loyal customer base is a crucial aspect of successfully running any business. Now, amidst widespread panic-buying for basic amenities, the disparity between low churn and high churn sectors becomes more apparent than ever before. To simplify, low churn sectors tend to provide essential products or services where consumers have one exclusive relationship with a single supplier, while higher churn sectors are those where consumers tend to have multiple suppliers – think restaurants and clothing, for example.

Have you been ‘put on pause’ by Amazon?

Have you been ‘put on pause’ by Amazon?

By Tony Dobson, managing director, SnapFulfil.

In recent weeks Amazon has refocused its shipping efforts to essential items only - side-lining thousands of sellers who relied on the retail giant to fulfil and ship their orders.

PayPoint secures full ownership of Collect+ parcel service

PayPoint secures full ownership of Collect+ parcel service

PayPoint has announced a deal with Yodel to take full ownership of Collect+, the UK parcel network.

Two thirds of ‘Retail Winners’ identify real-time supply chain visibility as a strategic focus area

Two thirds of ‘Retail Winners’ identify real-time supply chain visibility as a strategic focus area

Symphony RetailAI, the provider of integrated AI-enabled marketing, merchandising and supply chain solutions for FMCG retailers and CPG manufacturers, has announced the findings of a new benchmark report, ‘The Retail Supply Chain: Designing New Ways to Satisfy Demand’.

Wholesalers work together to give communities better access to food supplies during COVID19

Wholesalers work together to give communities better access to food supplies during COVID19

iWeb has partnered with Foodservice Online and over 140 local food suppliers across the UK to create an initiative designed to help communities across the nation get better access to food supplies amid the COVID-19 outbreak.

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