Amid a proliferation of purchasing options and budget concerns surrounding sustained inflationary pressures, online retailers are struggling to meet rising consumer expectations around the globe, according to an independent survey announced today by Celigo, the integration platform as a service (iPaaS) for business and IT users.
Articles
RSS85% of UK Shoppers had poor experiences with online retailers last year, according to Celigo consumer survey
Mar 19, 2024
CEO of MATCHESFASHION, Dr Nick Beighton, confirmed as headline speaker at the Retail Technology Show
Mar 18, 2024
The Retail Technology Show (RTS), the industry event that connects retail’s changemakers and leading tech innovators, has announced that Dr Nick Beighton, CEO of MATCHESFASHION and Chairman of Secret Sales, will join its headline speakers as part of its 2024 conference programme.
AI-equipped robots help logistics industry to fight labour shortages
Mar 18, 2024
The global logistics industry serves as a backbone of international trade - representing about 10 percent of the world´s GDP.
TrueCommerce recognised again as a Leader in IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network
Mar 13, 2024
TrueCommerce, a global provider of supply chain and trading partner connectivity, integration and omnichannel solutions, was positioned in the Leaders Category of the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network (MESCCN) 2023 Vendor Assessment* report.
Epicor celebrates partner success with 2024 International Partner Excellence Awards
Mar 13, 2024
Epicor, provider of industry-specific enterprise software designed to support business growth, has celebrated the achievements of its International Partner Excellence Awards winners. The awards were presented during the company’s annual Momentum Partner Conference, which took place in Bangkok, Thailand, last week.
Grocery retail giants rely on automation from Cimcorp
Mar 13, 2024
Cimcorp is a provider of intralogistics solutions, simplifying material flows and improving customers’ profitability by offering innovative and efficient solutions for automation.
44% of UK shoppers want best-before date discounts to help cut grocery bills
Mar 12, 2024
With retailers removing best-before dates to reduce food waste, UK consumers still want supermarkets to offer discounts on goods nearing expiry, according to the latest data from Retail Insight, provider of store operations execution software.
Consumer confidence is up despite economic slowdown
Mar 12, 2024
Despite the economic slowdown, consumer confidence is up on mid-2023 levels due to rising wages and consumers' adaptation to constant upheaval, including the impact of COVID-19 and the cost of living crisis.
B2B web stores are driving buyers away, according to new survey
Mar 11, 2024
B2B buyers want to keep shopping online, but B2B ecommerce capabilities are not keeping up with the complex needs of B2B buyers. A recent Sapio Research survey of 1,000 B2B buyers commissioned by Sana Commerce found a surprisingly high rate of errors for B2B online orders, and B2B buyers getting frustrated by inaccurate, impersonal user experiences on B2B web stores.
Retail Outsourcing Philippines: Harnessing Cutting-Edge Tech to Elevate CX, Boost Efficiencies, and Slash Costs
Mar 07, 2024
By Megan Jones, freelance writer.
In the dynamic realm of retail outsourcing to the Philippines, achieving a balance between delivering superior customer experiences (CX), enhancing operational efficiencies, and managing costs effectively is the holy grail for retailers.
