A new Right Management study, Brexit: Age of Uncertainty, reveals the UK workforce’s anxieties as Brexit negotiations unfold. The study, examining the perspectives of employees across the UK in the run up to Brexit*, found just 11% say their organisation has clearly communicated its Brexit plans to employees.
Articles
RSSPets at Home to deploy intuitive CX technology to bolster overall customer satisfaction
Mar 12, 2019
Upland Software, Inc., the cloud-based Enterprise Work Management software, has announced Pets at Home has deployed the Upland Rant & Rave Sentiment Engine and Customer First platform to increase efficiency of the contact centre and improve the overall customer experience.
Play recognised for innovative tech-led retail experiences at 2019 InAVation Awards
Mar 12, 2019
Global strategic retail design agency Play, has been recognised for cutting edge innovation by reaching the final stages in the ‘Retail’ category at the 2019 InAVation Awards.
Retails’ innovative thinking will lead to happier times
Mar 12, 2019
UK retail continues to endure turbulent times. Last year witnessed a litany of store closures on the high street. Traditional retailers have been criticised for not adapting to change, failing to meet customer expectations and not moving quickly enough with digital developments. Online channels are perceived as more convenient and competitive and are favoured by a growing population of shoppers.
Wehkamp plots double-digit growth trajectory with Manhattan Associates
Mar 12, 2019
Manhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands.
Ziften announces rapid adoption of its cloud-delivered endpoint protection plus visibility and hardening platform (EPP+)
Mar 12, 2019
Ziften has announced the rapid adoption of its EPP+ platform. Ziften is the first cyber-security platform that provides one agent for all endpoints – laptops, desktops, servers and cloud – preventing a full-range of cyber-attacks by addressing all 3 phases of the endpoint security continuum – attack protection; threat analysis, response and remediation; and proactive endpoint posture hardening and hygiene.
An underperforming high street: can technology tempt customers back?
Mar 12, 2019
Andy Martin, Morphean's Retail Segment Leader, discusses how VSaaS isn't just keeping staff and customers safe; it also provides the intelligenc that can enhance the instore experience.
Retailers suffering from uncertainty - Fujitsu comment
Mar 12, 2019
The British Retail Consortium (BRC) and KPMG has released stats revealing that total sales growth dropped to 0.5% in the year to February, down from 1.6% a year earlier.
New cloud TMS system accounts for hours of savings
Mar 05, 2019
A haulier has significantly improved customer invoicing after investing in new cloud transport management technology, provided by software specialist Mandata.
Secrets to eCommerce success to be revealed at B2B Marketing Expo 2019
Feb 26, 2019
The secrets to succeeding in B2B eCommerce are to be unveiled to marketers at this year’s B2B Marketing Expo 2019.