Articles

MuleSoft, provider of the world’s #1 integration and API platform, today reported that more than three-quarters (76%) of retailers say improving operational excellence with real-time visibility into supply chain data is their top priority for next 12 months.

Despite customer experience (CX) being cited as a top priority for more than half (51%) of retail businesses, new research from Rackspace Technology reveals that a lack of understanding among business stakeholders is contributing to a culture of fear and resistance to new technology adoption aimed at improving CX.

Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.

Increasing the number of women in digital jobs is an urgent priority to ensure the diverse mix of skills the tech industry needs to benefit society and the economy - according to the latest book to be published by BCS, The Chartered Institute for IT.

Cisco AppDynamics has released the latest report in its App Attention Index research series, revealing consumer reliance on applications and digital services has soared since the start of the COVID-19 pandemic.

Tanium, the provider of endpoint management and security built for the world’s most demanding IT environments, has released findings of a study that highlights the potential savings that public and private sector European organisations could realise by improving endpoint visibility and control across their IT estates.

Global EPOS shipments fell to 1.7 million, the lowest level since 2010, according to new research. However advanced point-of-sale technology continues to play a key role in retailers’ operations and a gradual recovery is expected.

By Sabrina Evans, Red Sift.

Email is vital for any business, it's the structural glue that underpins the key lines of communication between company and consumer. From promoting new products and offers to sending tracking updates and invoices, email is the foundation which keeps the wheels of ecommerce turning. But as with anything, the evolution of how businesses use this channel is inevitable, making it work harder for their goals and needs.

The pandemic has changed the way we shop forever, with e-commerce convenience here to stay, but there’s still time to get onboard for the so-called ‘Golden Quarter’ – says the Chief Product & Delivery Officer  of WMS technology innovator, SnapFulfil.

New analysis from web hosting providers LCN has identified the most and least accessible UK websites for the visually impaired.

Over 2 million people in the UK suffer from vision loss – with an additional 3 million people suffering from colour blindness – which can make the simplest online tasks a challenge.