Articles

A new state-of-the-nation study into how companies in the business and professional services sector are prepared for Brexit, has revealed some 42% of businesses believe the process of exiting the EU is currently having no impact on their business at all, while 28% feel it has had a positive impact.

A recent survey byManhattan Associates Inc. and IHL Group has uncovered a strong correlation between omnichannel fulfilment maturity and margins.

2019 saw the retail sector continue to battle to keep ahead in an environment of rapid market, technological and consumer behaviour changes. Couple that with disrupted spending habits, both in terms of level of spend and the channels consumers prefer to buy through, as well as rising costs, the UK uncertainty surrounding Brexit, and increased international competition, it all added up to another challenging year for retailers.

By Joe Farrell, VP of international operations at PFS. 

Amidst ongoing political turbulence and the continued transformation of the modern high street, 2019 was a challenging year for retail to say the least. Brexit uncertainty, combined with the growing customer demand for sustainability and superior levels of customer service, has put substantial pressure on embattled retailers.

A new State of Mobility in Retail Report by SOTI Inc., provider of mobile and IoT management solutions, reveals that 67.3% of consumers perceive mobile technology as the most effective way to provide a faster shopping experience.

Majority feel better about their appearance than they do their job prospects.The latest research from the UK’s leading independent job board, CV-Library, reveals that even though nearly two thirds (64.9%) of retail professionals feel confident about their appearance, less than half (42.1%) feel the same way about their career prospects.

ONS retail sales figures for December saw overall sales fall 0.6% against November. But a strong showing from department store web sales saved Christmas for many retailers says ParcelHero.

UK business leaders are struggling to cope with the pressures of a rapidly changing world. Increased competition, political uncertainty and facing greater scrutiny are all making it much tougher at the top - according to new research.

As automation technology continues to mature, it is becoming increasingly a point of competitive advantage, with consumers responding positively to the improved convenience that it can deliver. However, in order to capitalize on this trend, retailers will need to prioritize automation that creates positive consumer experiences rather than as a cost saving exercise, according to new research from the Capgemini Research Institute.

By Patrick Vernon, freelance writer.

Equifax bragged about holding thousands of times more data than the Library of Congress. However, the “entirely preventable” Equifax data breach demonstrated that the company did not know how to properly protect that data.