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3 Important Technology Trends

3 Important Technology Trends

By Sam Cortez, freelance writer.

Technology is evolving at a faster rate than ever before, and it can be difficult to keep up with all of the new innovations. Aside from the revolutionary VoIP, or phone calls made over an internet connection, from Ooma, here are three important tech trends to keep an eye on:

New fashion app helping retailers and consumers avoid returns

New fashion app helping retailers and consumers avoid returns

Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.

Retailers and shoppers out of sync on the value of physical stores, Klarna warns

Retailers and shoppers out of sync on the value of physical stores, Klarna warns

Some 60% of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. That’s according to new research from Klarna ‘Owning Omnichannel: winning at clicks and bricks’, which uncovers a potentially damaging disconnect between what shoppers want from their omnichannel shopping experience and what retailers think shoppers want.

Tech bosses warn of potential e-commerce Black Friday and Xmas ‘meltdown’ for high street and online retailers

Tech bosses warn of potential e-commerce Black Friday and Xmas ‘meltdown’ for high street and online retailers

With the high street already struggling following the pandemic, both physical and online retailers will be looking to their e-commerce systems to make up for lost revenues and profits this Christmas after a disastrous year.

Astound Commerce UK announces new Managing Director as part of global reorganisation

Astound Commerce UK announces new Managing Director as part of global reorganisation

Global digital commerce specialist Astound Commerce has announced a series of global and local market leadership appointments, in a move that reflects the company’s need for scalable expansion in the face of extraordinary growth.

Debenhams launches online marketplaces with Mirakl tools

Debenhams launches online marketplaces with Mirakl tools

Mirakl, the enterprise marketplace SaaS platform, and the boohoo group, the online fashion retailer, have launched the Debenhams online marketplace.

Shopware eyes further international growth with two critical new hires from Magento

Shopware eyes further international growth with two critical new hires from Magento

Shopware AG, provider of ecommerce solutions, has appointed Kathleen Claes, to the position of Director of Partnerships & Alliances and Katy Wilson to Partner Manager.

Customer service has changed fundamentally, so omnichannel must evolve with it, says TelcoSwitch

Customer service has changed fundamentally, so omnichannel must evolve with it, says TelcoSwitch

The massive growth in online shopping has led to a sustained change in the way customers interact with businesses, as they adopt the growing number of communication channels available and expect queries to be answered faster than ever before. According to TelcoSwitch, this has raised the stakes as far as omnichannel capabilities are concerned, and businesses need to adapt quickly.

New fashion app helping retailers and consumers avoid returns

New fashion app helping retailers and consumers avoid returns

Online shopping is booming. But with online shopping comes the cost – and the hassle – of online returns, and this occurs quite frequently when it comes to clothing.

Surviving to thriving: The digital transformation of SMBs

Surviving to thriving: The digital transformation of SMBs

As a result of the pandemic, SMBs are investing increasingly more time and money in their digital transformation efforts. While some implemented digital capabilities for the first time as a matter of survival, others accelerated their journey to cloud adoption in order to remain nimble in light of ongoing disruption.

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