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One World Express becomes certified WCA eCommerce member

One World Express becomes certified WCA eCommerce member

One World Express has been announced as a certified member of the WCA eCommerce network.

Findologic introduces AI-powered virtual shopping assistant, Lisa

Findologic introduces AI-powered virtual shopping assistant, Lisa

Findologic, the search and navigation platform, has announced the launch of Lisa, an AI-based virtual shopping assistant, which uses intent signals and discovery to power improved on-site search to enhance customer experience and drive conversions.

eCommerce sustainability: managing your responsibilities

eCommerce sustainability: managing your responsibilities

Consumers are more conscious than ever about how their shopping habits affect the world at large.

CommerceHub’s record volume reveals promising trend as ecommerce proves essential to retail’s ‘new normal’

CommerceHub’s record volume reveals promising trend as ecommerce proves essential to retail’s ‘new normal’

As the retail industry continues to experience the full impact of COVID-19, resulting in store closures and reduced distribution capacity, there are new, emerging signs that the industry is responding positively to this new normal, adapting their ways to meet the needs of consumers.

Action Fraud finds £16 million lost to ecommerce fraud during lockdown – comment from RSA and Marqeta

Action Fraud finds £16 million lost to ecommerce fraud during lockdown – comment from RSA and Marqeta

Action Fraud reported £16 million has been lost to ecommerce fraud since lockdown? Statistics show that 16,352 people in the UK fell victim to online shopping fraud, with those aged 18-26 most at risk.

Reducing returns abuse without sacrificing customer experience

Reducing returns abuse without sacrificing customer experience

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue.

Choosing an eCommerce supplier: what you need to consider

Choosing an eCommerce supplier: what you need to consider

From development ability, integrations, reliability and costs; eCommerce platform Kooomo advises on the top elements you need to consider when choosing an eCommerce supplier.

ClearSale unveils updated Shopify app to give e-commerce merchants effective fraud protection

ClearSale unveils updated Shopify app to give e-commerce merchants effective fraud protection

International fraud protection solutions provider, ClearSale, has announced updates to its integration with Shopify, now as a public app.

Hitachi news: Retail businesses move online to stay competitive

Hitachi news: Retail businesses move online to stay competitive

One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.

31% of retail marketers say ‘lack of ownership’ is their biggest challenge when building digital experiences

31% of retail marketers say ‘lack of ownership’ is their biggest challenge when building digital experiences

Over a third (31%) of marketers working in the retail sector say that a ‘lack of clear ownership’ is their biggest challenge when building digital experiences. That’s according to new research from CMS provider, Magnolia.

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