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Migrating your eCommerce platform: what you need to know

Migrating your eCommerce platform: what you need to know

With only 110 days left before the end of support for Magento 1, it is important for online retailers to get moving on their eCommerce platform migration or risk a gap in sales.

Nearly half of shoppers fail to return unsuitable items due to ‘hassle’, says Conversity research

Nearly half of shoppers fail to return unsuitable items due to ‘hassle’, says Conversity research

Two thirds of consumers (66 per cent) have returned an unsuitable item to a retailer within the last year, with 42 per cent stating that they failed to return their unsuitable items because the return process was too much hassle.

Why AI could be failing your retail customer experience strategy

Why AI could be failing your retail customer experience strategy

By Arun Mani, President, Freshworks Europe. 

The digital era has brought with it an explosion of communication platforms. From WhatsApp to email, Snapchat to Instagram, live chat to instant messaging; there many ways we can engage with one another and with organisations.

How might retailers entice consumers back to stores in 2020?

How might retailers entice consumers back to stores in 2020?

As growing numbers of retailers and brands look to entice customers back into store with an array of immersive experiences, Craig Summers, UK Managing Director, Manhattan Associates asks how retailers can reinforce innovative omnichannel experiences with the quality of in-store associate interaction.

Oracle Cloud a fit for UK digital fashion retailer

Oracle Cloud a fit for UK digital fashion retailer

UK Digital Retailer N Brown Group Plc is migrating to the cloud and extending its partnership with Oracle.

Lowest growth outlook for retail in four years

Lowest growth outlook for retail in four years

Retail sector posts weakest small business outlook for 2020. Less than a third of small businesses in the retail sector are predicting growth for the early months of 2020. This is the worst growth outlook for the retail sector since the start of 2016.

Septentrio launches an online shop offering high-accuracy GNSS receiver modules

Septentrio launches an online shop offering high-accuracy GNSS receiver modules

Septentrio’s new web shop offers direct access to mosaicTM multi-frequency GNSS receiver module. Customers can purchase the mosaicTM development kit quickly and easily to evaluate this unique module.

VisionDirect eyes up more savings from D2C model

VisionDirect eyes up more savings from D2C model

A leading European online contact lenses supplier is offering savings of up to 45% on major high street opticians, due in big part to the company’s ‘direct to consumer’ (D2C) model.

Superior service relies on a lean infrastructure that enables speedy turnarounds, fast delivery and providing a consistent great customer experience –and integral to VisionDirect success is the SnapFulfil cloud-based warehouse management system (WMS).

UK prestige beauty industry generates £2.6 billion in sales for 2019, driven by skincare, reports The NPD Group

UK prestige beauty industry generates £2.6 billion in sales for 2019, driven by skincare, reports The NPD Group

The sale of prestige women’s face skincare products in the UK reported an increase of 2% in the 12 months to the end of 2019 according to The NPD Group. The total value of the prestige beauty market in the UK was valued at £2.6 billion in 2019, a decline of 3% when compared to the same period in 2018.

Off with their heads: The death of monolithic e-commerce and the rise of a headless, microservice approach

Off with their heads: The death of monolithic e-commerce and the rise of a headless, microservice approach

For over a decade, online retailers have been competing in the Amazon world and, as the saying goes, it’s a jungle out there.

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