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Online sales growth begins to normalise despite reimposed restrictions

Online sales growth begins to normalise despite reimposed restrictions

As lockdown restrictions were reintroduced throughout September, online sales returned to patterns that would be expected this time of year.

ClearSale wins Comparably Awards for Best Work-Life Balance and Happiest Employees

ClearSale wins Comparably Awards for Best Work-Life Balance and Happiest Employees

ClearSale, the ecommerce fraud prevention solutions provider, has been recognised with awards in two categories, Best Company for Work-Life Balance and Happiest Employees. 

Retail’s covid response: 71% of frontline retail workers say employers have taken the right actions to keep colleagues and customers safe

Retail’s covid response: 71% of frontline retail workers say employers have taken the right actions to keep colleagues and customers safe

Retailers’ efforts to keep employees and customers safe during the covid-19 pandemic have been recognised by frontline retail workers, the latest research from Axonify, the modern training and communication solution for frontline associates, reveals.

New Town and City Gift Cards site aims to revive UK high streets

New Town and City Gift Cards site aims to revive UK high streets

Loyalty and gift card provider Miconex has developed a new Town and City Gift Cards website that features over 50 of its gift card programmes in England, Scotland, Wales and Ireland.

Enough is enough: A third of customers would ditch companies after just one poor experience, research shows

Enough is enough: A third of customers would ditch companies after just one poor experience, research shows

A third of UK customers would ditch companies after just one poor experience, according to research conducted by analytics company, SAS.

Cashfree payments set to drive small business recovery in the retail sector, Tyl by NatWest data reveals

Cashfree payments set to drive small business recovery in the retail sector, Tyl by NatWest data reveals

More than a quarter, (24%) of British SME retailers have reported that all payments made to their business are already contactless as the sector adjusts to the rapid increase in e-commerce and online transactions, accelerated by the pandemic.

Nearly a half of consumers will turn to Amazon for their Christmas shopping this year

Nearly a half of consumers will turn to Amazon for their Christmas shopping this year

With consumer behaviour drastically changing as a result of Covid-19, just under a half of UK shoppers (44%) plan to complete their Christmas shopping online this year – with a majority (42%) looking to turn to Amazon first. This is according to newly released findings from Episerver, the customer-centric digital experience company.

COVID-19 drives five retail supply chain trends

COVID-19 drives five retail supply chain trends

The business disruption caused by COVID-19 has resulted in four out of five (82%) retailers changing their approach to stock management and is driving five retail supply chain trends.

This is according to a new report from logistics company Advanced Supply Chain Group (ASCG), which shows how the pandemic has caused stock management issues for 92% of retailers.  

Four in ten (42.2%) retail professionals feel their mental health is worse than a year ago

Four in ten (42.2%) retail professionals feel their mental health is worse than a year ago

According to the latest study by the UK independent job board, CV-Library, four in ten (42.2%) retail professionals feel their mental health is worse than it was a year ago. 

Online retailers risk alienating older generations amid a rush to digitise during COVID

Online retailers risk alienating older generations amid a rush to digitise during COVID

The shift towards online shopping risks alienating older consumers in the event of another lockdown, according to research by global commerce agency 5874 Commerce.

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