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Deliveries are the “beating heart” of ecommerce. Here’s how mid-size retailers can keep at peak fitness

1 Deliveries are the “beating heart” of ecommerce. Here’s how mid-size retailers can keep at peak fitness

By Jeroen Terheggen, VP for Mid-Market, nShift.

What happens after the customer clicks “buy” often determines whether they will buy again or go elsewhere. The manner, speed, and experience around deliveries is a key “moment of truth” for the customer relationship.

New research: More than half of online shoppers now buy cross-border, but 92% still worry

2 New research: More than half of online shoppers now buy cross-border, but 92% still worry

New research suggests 52% of US and UK online shoppers have purchased at least one product from an ecommerce store in another country in the last 12 months – and a further 23% have considered it, with the desire for lower prices being the most popular trigger.

86% of IT leaders say data streaming is a priority for IT investment in 2024

3 86% of IT leaders say data streaming is a priority for IT investment in 2024

Confluent, Inc. has unveiled its 2024 Data Streaming Report: Breaking Down the Barriers to Business Agility & Innovation. The report dives into how organisations use data streaming to innovate, accelerate AI adoption, improve business agility, power customer experiences, and overcome data accessibility and management challenges.

Retailers get conversion rates wrong because they fail in people counting

4 Retailers get conversion rates wrong because they fail in people counting

In physical retail stores, one of the most crucial metrics is the visitor-to-buyer conversion rate. The industry magic number is a 25% conversion rate, and achieving this goal requires accurate data.

TecCom e-Invoicing Services achieve ISO 27001 Certification

5 TecCom e-Invoicing Services achieve ISO 27001 Certification

TecAlliance has achieved the ISO/IEC 27001:2022 certification for development, operation and maintenance of SaaS solutions in the area of e-invoicing.

Generix named in the 2024 Gartner Magic Quadrant for Warehouse Management Systems (WMS)

6 Generix named in the 2024 Gartner Magic Quadrant for Warehouse Management Systems (WMS)

Generix has been named in the 2024 Gartner Magic Quadrant for Warehouse Management Systems (WMS) for the sixth consecutive year. Generix has released multiple innovations for its two WMSs including labour planning & forecasting powered by AI and in the areas of predictive and prescriptive analytics.

Cleveron’s newest solution enables DIY and home furnishing retailers to automate their click-and-collect processes

7 Cleveron’s newest solution enables DIY and home furnishing retailers to automate their click-and-collect processes

Cleveron, a click-and-collect automation solutions innovator, is proud to launch a modular outdoor parcel locker, Cleveron 355. The newest solution is specially engineered for DIY and home furnishing retailers, enabling the automated handover of extra-large items.

New poll exposes substantial AI trust gap despite looming technological revolution of society

8 New poll exposes substantial AI trust gap despite looming technological revolution of society

Locale, the UK-based building occupier experience platform, has unveiled insights into the public’s connection with artificial intelligence (AI).

Arvato and Microsoft join forces to develop self-managing warehouse of the future

9 Arvato and Microsoft join forces to develop self-managing warehouse of the future

The research project ‘Moonshot’ aims to implement self-improving processes within the warehouse environment by leveraging generative artificial intelligence (AI), robotics, and cloud computing.

Is your payment stack hampering your business’ growth?

10 Is your payment stack hampering your business’ growth?

By Brian Gaynor, VP of Product & EU CEO, BlueSnap.

It’s only natural for your firm’s requirements to change over time, especially when you have a growing business. Whether you’re expanding into new markets, boosting customer loyalty, or enhancing buyer experience, everything requires your business processes to be agile.

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