General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Rossmann relies on PSIwms for new omnichannel warehouse in Hungary

1 Rossmann relies on PSIwms for new omnichannel warehouse in Hungary

Dirk Rossmann GmbH (Rossmann) has commissioned PSI with the delivery of the warehouse management system PSIwms and the Warehouse Automation Control PSImfc module for its new distribution centre in Hungary.

E-commerce Outsourcing UK: Cynergy BPO – The Importance of CX in Front and Back-office Retail Operations

2 E-commerce Outsourcing UK: Cynergy BPO – The Importance of CX in Front and Back-office Retail Operations

In the ever-evolving landscape of e-commerce, where the tempo of change is as relentless as the competition, the role of customer experience (CX) emerges as a linchpin for success. It’s a complex theatre of operations where every customer interaction can swing the pendulum between loyalty and loss.

Synergy Logistics has been recognized in the Gartner Magic Quadrant for Warehouse Management Systems (WMS) for the 12th time

3 Synergy Logistics has been recognized in the Gartner Magic Quadrant for Warehouse Management Systems (WMS) for the 12th time

Businesses are independently measured on both vision and ability to execute, with Synergy’s award-winning cloud-based WMS, SnapFulfil, again placed in the 'niche' quadrant focused on solutions producing tangible feature improvements. 

Brands must revamp returns, says Manhattan Associates

4 Brands must revamp returns, says Manhattan Associates

Convenience is the name of the game in today’s retail landscape and the returns process is an integral part. It can make or break the overall brand experience, and savvy retailers are increasingly viewing it as an opportunity to further engage with customers as it provides additional touchpoints to enhance the overall customer journey.

Enkrypt AI unveils LLM safety leaderboard

5 Enkrypt AI unveils LLM safety leaderboard

The rapid adoption of Generative AI, including in regulated settings, has continued to make the security and safety of Large Language Models (LLMs) a key concern amongst cybersecurity professionals.

Why two-factor authentication Is necessary In 2024

6 Why two-factor authentication Is necessary In 2024

As our lives become increasingly intertwined with the online world, protecting our sensitive information has become a paramount concern.

One of the most effective tools in your arsenal against the rising tide of cyber threats is the implementation of two-factor authentication (2FA). Ethan Bennet from Sonin explains why you should use 2FA for all your online accounts and transactions.

The supply chain is beginning to master a volatile world

7 The supply chain is beginning to master a volatile world

By James Stirk, CEO, Tradeshift.

Global trade should be on its knees, just as it was in 2020. The only real difference from then is that Covid has retreated, only for the war in Ukraine to reach near-existential intensity. Yet signs of recovery are unmistakable in the supply chain.

How e-commerce can weather stormy highstreet landscape

8 How e-commerce can weather stormy highstreet landscape

In the aftermath of the British Retail Consortium (BRC)'s recent report highlighting a downturn in April’s retail sales due to inclement weather and lacklustre consumer spending, the imperative for retailers to step up their e-commerce game has never been more apparent.

Gift card disruptor Karta partners with Visa

9 Gift card disruptor Karta partners with Visa

Karta, an Australian-based FinTech backed by the Commonwealth Bank of Australia, has announced a multi-year agreement to benefit from the Visa network. Karta claims to be the first-ever non-bank private label issuer in the US to process transactions on VisaNet.

Average Brit left waiting almost five days for deliveries

10 Average Brit left waiting almost five days for deliveries

Following recent unprecedented delivery and parcel disruptions affecting consumers up and down the country, Shipup, the post-purchase expert, has found that the average order delivery is 4.5 days - or 107 hours*, with the quickest UK city almost one day faster than the slowest.

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