Retail Information Technology news dedicated to in-store and supply chain IT hardware & software solutions

Dirk Rossmann GmbH (Rossmann) has commissioned PSI with the delivery of the warehouse management system PSIwms and the Warehouse Automation Control PSImfc module for its new distribution centre in Hungary.

In the ever-evolving landscape of e-commerce, where the tempo of change is as relentless as the competition, the role of customer experience (CX) emerges as a linchpin for success. It’s a complex theatre of operations where every customer interaction can swing the pendulum between loyalty and loss.

Convenience is the name of the game in today’s retail landscape and the returns process is an integral part. It can make or break the overall brand experience, and savvy retailers are increasingly viewing it as an opportunity to further engage with customers as it provides additional touchpoints to enhance the overall customer journey.

The rapid adoption of Generative AI, including in regulated settings, has continued to make the security and safety of Large Language Models (LLMs) a key concern amongst cybersecurity professionals.

As our lives become increasingly intertwined with the online world, protecting our sensitive information has become a paramount concern.

One of the most effective tools in your arsenal against the rising tide of cyber threats is the implementation of two-factor authentication (2FA). Ethan Bennet from Sonin explains why you should use 2FA for all your online accounts and transactions.

By James Stirk, CEO, Tradeshift.

Global trade should be on its knees, just as it was in 2020. The only real difference from then is that Covid has retreated, only for the war in Ukraine to reach near-existential intensity. Yet signs of recovery are unmistakable in the supply chain.

In the aftermath of the British Retail Consortium (BRC)'s recent report highlighting a downturn in April’s retail sales due to inclement weather and lacklustre consumer spending, the imperative for retailers to step up their e-commerce game has never been more apparent.

Karta, an Australian-based FinTech backed by the Commonwealth Bank of Australia, has announced a multi-year agreement to benefit from the Visa network. Karta claims to be the first-ever non-bank private label issuer in the US to process transactions on VisaNet.

A new global study by RELEX Solutions reveals that while 57% of retailers and CPG companies plan to invest in predictive and generative AI in the next 3-5 years, AI and machine learning (ML) ranked just fifth in importance for overall technology spend behind enhancing e-commerce capabilities, improving inventory management, demand forecasting, and leveraging data analytics.

By Jane Barrett, freelance writer.

Enter the world of effective email marketing by using our tips to cut your costs and amplify your impact simultaneously. This guide will walk you through the different landscapes of email marketing costs so you can invest wisely and scale without compromise on quality.

Lexmark has introduced the 9-Series printers and MFPs, built with versatility, sustainability and ease of use in mind. They are also reliable, durable, affordable and Secure by Design. Built by evolving Lexmark’s renowned A4 technology, the 9-Series is squarely focused on delivering versatility, simplicity and sustainability.