Retail Supply Chain Management (RSCM)

Retail supply chain management (RSCM) is the process of managing the flow of goods and services from the initial production stage to the final customer. RSCM is essential for retailers to ensure that they have the right products in the right place at the right time. It can also help retailers to reduce costs, improve efficiency, and improve customer service.The term Retail is defined as the sale of goods and services from companies or individuals to the end-consumer. Retailers acquire goods from producers and then sell these goods in-store or on-line via the internet. Retail supply chain software can enhance supply chain efficiency and trading partner collaboration by better connecting product information, processes and trading partners.

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Rossmann relies on PSIwms for new omnichannel warehouse in Hungary

1 Rossmann relies on PSIwms for new omnichannel warehouse in Hungary

Dirk Rossmann GmbH (Rossmann) has commissioned PSI with the delivery of the warehouse management system PSIwms and the Warehouse Automation Control PSImfc module for its new distribution centre in Hungary.

Synergy Logistics has been recognized in the Gartner Magic Quadrant for Warehouse Management Systems (WMS) for the 12th time

2 Synergy Logistics has been recognized in the Gartner Magic Quadrant for Warehouse Management Systems (WMS) for the 12th time

Businesses are independently measured on both vision and ability to execute, with Synergy’s award-winning cloud-based WMS, SnapFulfil, again placed in the 'niche' quadrant focused on solutions producing tangible feature improvements. 

Brands must revamp returns, says Manhattan Associates

3 Brands must revamp returns, says Manhattan Associates

Convenience is the name of the game in today’s retail landscape and the returns process is an integral part. It can make or break the overall brand experience, and savvy retailers are increasingly viewing it as an opportunity to further engage with customers as it provides additional touchpoints to enhance the overall customer journey.

The supply chain is beginning to master a volatile world

4 The supply chain is beginning to master a volatile world

By James Stirk, CEO, Tradeshift.

Global trade should be on its knees, just as it was in 2020. The only real difference from then is that Covid has retreated, only for the war in Ukraine to reach near-existential intensity. Yet signs of recovery are unmistakable in the supply chain.

How e-commerce can weather stormy highstreet landscape

5 How e-commerce can weather stormy highstreet landscape

In the aftermath of the British Retail Consortium (BRC)'s recent report highlighting a downturn in April’s retail sales due to inclement weather and lacklustre consumer spending, the imperative for retailers to step up their e-commerce game has never been more apparent.

Gift card disruptor Karta partners with Visa

6 Gift card disruptor Karta partners with Visa

Karta, an Australian-based FinTech backed by the Commonwealth Bank of Australia, has announced a multi-year agreement to benefit from the Visa network. Karta claims to be the first-ever non-bank private label issuer in the US to process transactions on VisaNet.

Average Brit left waiting almost five days for deliveries

7 Average Brit left waiting almost five days for deliveries

Following recent unprecedented delivery and parcel disruptions affecting consumers up and down the country, Shipup, the post-purchase expert, has found that the average order delivery is 4.5 days - or 107 hours*, with the quickest UK city almost one day faster than the slowest.

New RELEX Study reveals AI's untapped potential: Retail and CPGs yet to fully embrace technology that drives demand forecasting accuracy

8 New RELEX Study reveals AI's untapped potential: Retail and CPGs yet to fully embrace technology that drives demand forecasting accuracy

A new global study by RELEX Solutions reveals that while 57% of retailers and CPG companies plan to invest in predictive and generative AI in the next 3-5 years, AI and machine learning (ML) ranked just fifth in importance for overall technology spend behind enhancing e-commerce capabilities, improving inventory management, demand forecasting, and leveraging data analytics.

Manhattan Associates reports record first quarter results

9 Manhattan Associates reports record first quarter results

Supply chain and omnichannel commerce solutions provider, Manhattan Associates Inc., has reported revenue of $254.6 million for the first quarter ended March 31, 2024. 

Gaining greater supply chain visibility and control through transportation management systems

10 Gaining greater supply chain visibility and control through transportation management systems

By Fredrik Lindhagen, product director, nShift.

Ongoing geopolitical events and a challenging economy mean that today, more than ever, supply chains are especially vulnerable to disruption.

Poor or late visibility into channel inventories, an inability to respond to customer inquiries on shipments, arrival dates, or available inventories, and consistently inaccurate demand forecasts are listed among the top operational challenges.

Retail Supply Chain Management

Retail supply chain management (RSCM) is the process of managing the flow of goods, services, and information from suppliers to retailers to consumers. It includes all the activities involved in getting products from the point of origin to the point of sale, such as:

  • Procurement: The process of acquiring raw materials and other inputs needed to produce goods.
  • Manufacturing: The process of converting raw materials into finished goods.
  • Warehousing: The storage of goods until they are needed.
  • Transportation: The movement of goods from one location to another.
  • Inventory management: The process of tracking and managing the levels of goods in stock.
  • Order fulfillment: The process of filling customer orders.

RSCM is important for retailers because it can help them to improve their efficiency, reduce costs, and improve customer service. By optimizing their supply chains, retailers can ensure that they have the right products in the right place at the right time, which can lead to increased sales and profits.

Here are some of the key components of retail supply chain management:

  • Planning: This involves developing a strategy for the supply chain, including setting goals, identifying risks, and developing contingency plans.
  • Sourcing: This involves finding and qualifying suppliers, negotiating contracts, and managing supplier relationships.
  • Manufacturing: This involves managing the production process, ensuring quality, and meeting delivery deadlines.
  • Warehousing: This involves storing goods in a way that minimizes costs and ensures that they are available when needed.
  • Transportation: This involves moving goods from one location to another in a timely and cost-effective manner.
  • Inventory management: This involves tracking the levels of goods in stock and ensuring that there is enough to meet demand without excessive inventory levels.
  • Order fulfillment: This involves receiving customer orders, picking and packing products, and shipping them to customers.

RSCM is a complex and ever-evolving field, but by understanding the key components and best practices, retailers can improve their supply chains and gain a competitive advantage.

Retail companies become involved in supply chain management in order to control product quality, inventory levels, timing, and expenses. Retail supply chain software encompasses warehouse & transportation solutions, inventory control, and possibly additional strategic/planning modules, particularly for the larger/volume-based retailers.

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