Retail Information Technology news dedicated to in-store and supply chain IT hardware & software solutions

Despite customer experience (CX) being cited as a top priority for more than half (51%) of retail businesses, new research from Rackspace Technology reveals that a lack of understanding among business stakeholders is contributing to a culture of fear and resistance to new technology adoption aimed at improving CX.

Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.

Cisco AppDynamics has released the latest report in its App Attention Index research series, revealing consumer reliance on applications and digital services has soared since the start of the COVID-19 pandemic.

Online electricals retailer AO announces today that it has opened a new ‘rework’ facility to give returned appliances a new lease of life. Operating out of its ‘Latchford’ warehouse in Crewe, appliances returned by customers will be thoroughly tested with the aim of reselling them.

Tanium, the provider of endpoint management and security built for the world’s most demanding IT environments, has released findings of a study that highlights the potential savings that public and private sector European organisations could realise by improving endpoint visibility and control across their IT estates.

Global EPOS shipments fell to 1.7 million, the lowest level since 2010, according to new research. However advanced point-of-sale technology continues to play a key role in retailers’ operations and a gradual recovery is expected.

Körber is working with Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders, to evolve its multichannel capabilities to meet consumer demands. This includes enhancing processes in its Redditch distribution center while supporting Toolstation’s expanding network of stores.

The pandemic has changed the way we shop forever, with e-commerce convenience here to stay, but there’s still time to get onboard for the so-called ‘Golden Quarter’ – says the Chief Product & Delivery Officer  of WMS technology innovator, SnapFulfil.

Halfords, the UK provider of motoring and cycling products and services, has entered the B2B software market with the launch of Avayler: a new business, offering Halfords’ proprietary software to streamline service delivery for companies that operate in multiple locations.

Offering insights into the most effective, tried and tested approaches to managing retail risk, supplier of loss prevention solutions and retail technology, Checkpoint Systems UK, has revealed the conference agenda for its upcoming appearance as title sponsor at Retail Risk London on 22 July 2021.

Digital signage software, Navori Labs has been recognised by two leading publications for innovative solutions powered by the company’s AI technology advances.