Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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3 Ways to Improve Employee Engagement in Your Remote Workforce

3 Ways to Improve Employee Engagement in Your Remote Workforce

How do you engage with employees who rarely come into the office? How do you maintain the company culture of communication you worked so hard to establish?

UK companies are not effectively communicating with multicultural communities, warns Mediareach

UK companies are not effectively communicating with multicultural communities, warns Mediareach

Over the past few decades, the UK has undergone a drastic cultural shift which has seen an increase in the number of ethnic minorities living in the UK, despite this, far too many companies are not adequately communicating with multicultural communities in the UK.

Reimagined supply chains emerge from global crisis as enterprises focus on data insights to mitigate risk

Reimagined supply chains emerge from global crisis as enterprises focus on data insights to mitigate risk

New research from Orange Business Services found that the supply chains in 40% of multinational corporations were unable to cope with the crisis created by the pandemic. The survey of 320 enterprises, focusing on the manufacturing, transport and logistics sectors, revealed that the global crisis has dramatically changed attitudes to risk.  

The integration imperative for XDR

The integration imperative for XDR

Large security vendors with XDR offerings position their solution as integrating their own set of products which may include a couple of third-party products already part of their suite and providing a central screen or single pane of glass to be able to see all the data. But that raises some important questions:

10 years of technology rolled into one: what will retail look like in 2021?

10 years of technology rolled into one: what will retail look like in 2021?

Boxing Day footfall fell by 57% in 2020. The footage of overnight queues that are normally a staple of end-of-year news reports were gone, replaced by shots of deserted high streets and sombre warnings of imminent lockdown. While it’s a bleak picture, it doesn’t necessarily paint a thousand words.

Online retail: showcasing digital assets for increased conversions

Online retail: showcasing digital assets for increased conversions

Shopping habits have changed completely over the past few decades and rapidly more so over the past few years. At the end of 2019, some retailers were still surviving with a basic, or even a zero, online presence. After nearly 12 months of Covid-19 even the most resilient of physical retailers are using digital assets such as images and videos to promote their wares, and investing increasingly in e-commerce development.

Retail employees fight back: Report shows rise In trade union memberships

Retail employees fight back: Report shows rise In trade union memberships

The retail industry has seen the highest rise in trade union memberships across the UK, according to new research into the decline of trade unions.

New MERICS China Forecast Survey: Stability and self-reliance in China, entrenched competition with the US and a mixed bag for EU-China relations

New MERICS China Forecast Survey: Stability and self-reliance in China, entrenched competition with the US and a mixed bag for EU-China relations

How will Chinese domestic politics evolve in the year of the Chinese Communist Party’s (CCP) 100th anniversary? Which issues are keeping Beijing up at night, and which new trends will define Sino-European relations going forward? To shed some light on these issues, MERICS conducted a survey of some 170 European China experts and roughly 1,000 members of the wider international public in December and early January.

Changing shopping habits due to lockdown love

Changing shopping habits due to lockdown love

Bargain-hunting Brits have been saving cash while spicing up their love lives – with discount codes for adult toys hitting record highs during lockdown.The number of randy shoppers logging on to discount site NetVoucherCodes.co.uk to save cash on adult products was up by almost two thirds in 2020 compared with the previous year, according to new data.

The 30 most shocking retail fails of 2020 – who will be next?

The 30 most shocking retail fails of 2020 – who will be next?

2021 has kicked off with non-essential stores closed once again and more big-name retailers struggling for survival. The home delivery expert ParcelHero reveals the 30 biggest names to fall into receivership in 2020 and warns that, unless stores get to grip with e-commerce, this could be just the tip of the iceberg.

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