Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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7 steps to ensure successful omnichannel roll-out in fashion retail

7 steps to ensure successful omnichannel roll-out in fashion retail

By Jean Shin, Director Strategy and Content, tyntec.

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques.

Long Covid as an occupational disease

Long Covid as an occupational disease

By Kate Hindmarch, partner in Employment Law at Langleys Solicitors.

As our understanding of the coronavirus has developed over the past year, the effects of ‘long Covid’ have become apparent. Some people who contract Covid have found themselves battling symptoms for months after being clear of the actual virus.

Taking a qualitative approach to a data-driven market

Taking a qualitative approach to a data-driven market

While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there is available. And now, with an increasing number of businesses turning their focus to online, there is even more to be collected on competitors and markets than ever before.

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.

UK government welcomes the European Commission’s draft data adequacy decisions

UK government welcomes the European Commission’s draft data adequacy decisions

The UK government welcomes the European Commission’s draft data adequacy decisions, which recognise the UK’s high data protection standards and set out that the UK should be found ‘adequate’.

Why supply chains are today’s fastest growing cybersecurity threat

Why supply chains are today’s fastest growing cybersecurity threat

By Steph Charbonneau, Senior Director of Product Strategy, HelpSystems.

Business ecosystems have expanded over the years owing to the many benefits of diverse, interconnected supply chains, prompting organizations to pursue close, collaborative relationships with their suppliers.

A six-point checklist guaranteed to make your life under SCA better — and, yes, it’s coming

A six-point checklist guaranteed to make your life under SCA better — and, yes, it’s coming

By Shagun Varshney, Senior Product Manager, Signifyd. 

The sky is falling. The wolf is coming. And SCA will be enforced in the UK just as it is being enforced now across much of Europe.

Deadline for eBay item specifics mandates is imminent, says Optiseller

Deadline for eBay item specifics mandates is imminent, says Optiseller

With less than a week until new eBay Item Specifics mandates come into force, e-commerce expert Optiseller is urging on-line retailers to take action to ensure their data complies with the new rules.

Modern point-of-sale software helps retailers enhance in-store shopping experience

Modern point-of-sale software helps retailers enhance in-store shopping experience

Latest research finds a wide range of retailers have migrated to new POS solutions, while others are leveraging existing software to enable diverse customer journeys.

The role of IoT and data in keeping us safe and boosting the economy

The role of IoT and data in keeping us safe and boosting the economy

With the UK going into its first financial recession since 2009 as a consequence of COVID-19, many businesses are struggling to stay alive in the current business climate.

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