Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Long lines and frozen checkout pages: Brits reveal their biggest ‘shopping stressors’

Long lines and frozen checkout pages: Brits reveal their biggest ‘shopping stressors’

Long queues in store and freezing checkout pages are the UK’s biggest contributors to shopping stress.

Sustainable data centres ‘critical’ to future of business

Sustainable data centres ‘critical’ to future of business

DigiPlex has released the results of a new survey, conducted in connection with IDG Connect, which reveals dramatic shifts in business attitudes and awareness in a time of incredible digital transformation.

The UK’s favourite events revealed

The UK’s favourite events revealed

People’s lives are made up of a steady stream of ticketed events – from theatre shows and festivals through to sports fixtures and museum exhibitions. But which are the most popular?

Sailthru's second annual retail personalisation index reveals top 100 performers

Sailthru's second annual retail personalisation index reveals top 100 performers

Sailthru has announced the results of its second annual Retail Personalisation Index, a ranking of the industry's top retail brands according to how well they personalise the customer experience.

From barcodes to low-code: Powering digital transformation in retail

From barcodes to low-code: Powering digital transformation in retail

By Nick Pike, Vice-President, EMEA, OutSystems.

The invention of the barcode revolutionised the retail industry, making it possible for individual stores to stock a far wider range of products and to diversify their offering to appeal to a broader market. Walmart was an early adopter of barcodes, and the technology is credited with launching that retail giant’s rise to marketplace domination.

Failing to deliver: Lack of live order delivery tracking can cost retailers custom

Failing to deliver: Lack of live order delivery tracking can cost retailers custom

Lack of live order tracking could be costing retailers lost conversions and customer loyalty, the latest research from Sorted, the delivery experience company, warns.

Online spending in July spikes, through retailers need eCommerce capabilities to capitalise on the rise, says Tryzens

Online spending in July spikes, through retailers need eCommerce capabilities to capitalise on the rise, says Tryzens

Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2% in July 2018, equalling the amount spent in UK department stores.

Erosion of major retailer market share could hike up costs for manufacturers

Erosion of major retailer market share could hike up costs for manufacturers

The growth of the discount and convenience sector is not only eroding major retailers' market share, it could now come at a cost to suppliers, according to new research.

Retailers can reduce plastics use through innovative invisible agent

Retailers can reduce plastics use through innovative invisible agent

As retailers face increasing pressure to reduce the use of plastics in their packaging, the UK company behind 'freshness agent' Micro-Fresh® is offering a quick and simple way to boost consumer credentials.

Major hardware upgrades buoy global EPOS market

Major hardware upgrades buoy global EPOS market

Latest research on the global EPOS market shows surge in activity as leading retailers refresh their point-of-sale technology

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