Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Beyond the ‘Buy Now’ button: How brands can prepare for social commerce success

Beyond the ‘Buy Now’ button: How brands can prepare for social commerce success

By Joe Farrell, Vice President of International Operations at PFS.

In today’s increasingly digital world, consumer expectations are growing. Technological and social advances have transformed the way customers interact with brands, and a rise in internet shopping has meant that customers now expect access to goods instantaneously.

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

ParcelHero says 24-hour round-the-clock deliveries are the future of e-commerce

Amazon’s $800 million investment in free next-day deliveries may be making headlines, but the home delivery expert ParelHero says same-day 24/7 deliveries are the future of e-commerce.

Brick-and-mortar retail in the EU: Highest 2019 growth in Romania and Lithuania

Brick-and-mortar retail in the EU: Highest 2019 growth in Romania and Lithuania

GfK anticipates nominal turnover growth of 2.0 percent in 2019 for brick-and-mortar retail in the 27 EU nations (excludes the UK). Romania (+7.0 percent) and Lithuania (+5.9 percent) are expected to have the highest growth rates. Growth is also forecasted for Spain (+2.4 percent) and France (+2.8 percent). These are some of the results from GfK's recently released 2019 European retail analysis, which is available free of charge.

Top retailers failing to capitalise on growing social media influence

Top retailers failing to capitalise on growing social media influence

An industry report has found that almost a fifth of leading UK e-retailers are missing out on potential sales due to a lack of connection with their customers’ extended social circles. These figures have worsened since a similar study was carried out 12 months beforehand.

Starting at the source: achieving a sustainable supply chain

Starting at the source: achieving a sustainable supply chain

By Alan Gunner, Business Development Director, Adjuno.

With the impact of our consumer society increasingly influencing purchasing behaviour, it is clear that there has been a shift in the need for sustainable supply chains.

UK SMEs expect not to get what they want from Brexit process

UK SMEs expect not to get what they want from Brexit process

UK SME business owners have voiced their concern that what they want and what they are going to get from the Brexit process is going to be very different, according to the latest data from Close Brothers Asset Finance.

Retail brands failing to deliver on full circle sustainability

Retail brands failing to deliver on full circle sustainability

Sustainability-conscious brands place high importance on the raw materials used to create retail displays and packaging but neglect the end-of-life outcome, according to new research.

Beating the pack: How manufacturers can win in the IoT revolution

Beating the pack: How manufacturers can win in the IoT revolution

By Alex Guillen, Go-To-Market Manager, Insight UK.

It’s staggering to think that this year more consumer devices will be sold than there are people on earth – and, as time marches on, the democratisation of the Internet of Things (IoT) means in a few years virtually all of the devices sold will be internet connected.

Commissioned study reveals digital maturity in procurement is lagging behind perceived progress

Commissioned study reveals digital maturity in procurement is lagging behind perceived progress

Ivalua, provider of global spend management cloud solutions, has announced the findings of a worldwide survey of supply chain, procurement and finance business leaders, on the status of their digital transformations, the obstacles encountered and keys to success.

PayPoint ATMs help over 2,000 retailers remove banking charges

PayPoint ATMs help over 2,000 retailers remove banking charges

PayPoint has released new figures showing that it has helped over 2,000 of its ATM customers remove banking charges in the past year, all with the help of its unique Net Settlement facility.

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