Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Boeing 737 MAX 8 grounding could impact on international e-commerce and parcels, warns ParcelHero

Boeing 737 MAX 8 grounding could impact on international e-commerce and parcels, warns ParcelHero

The grounding of the world’s entire Boeing 737 Max 8 fleet could mean delays to overseas freight, warns the international delivery expert ParcelHero.

David Jinks MILT, Head of Consumer Research at ParcelHero says: ‘Across the world, anyone planning to send a parcel or waiting for a typical 2-3-day international parcel service could find unexpected delays.’

B2B ecommerce lagging behind B2C for customer experience

B2B ecommerce lagging behind B2C for customer experience

Poor product visualisation is preventing almost a quarter of B2B customers from making purchases online, according to a new report by full-service e-commerce agency PushON.

Age of uncertainty: UK employees calling out for clarity on employers’ Brexit plans

Age of uncertainty: UK employees calling out for clarity on employers’ Brexit plans

A new Right Management study, Brexit: Age of Uncertainty, reveals the UK workforce’s anxieties as Brexit negotiations unfold. The study, examining the perspectives of employees across the UK in the run up to Brexit*, found just 11% say their organisation has clearly communicated its Brexit plans to employees.

Retails’ innovative thinking will lead to happier times

Retails’ innovative thinking will lead to happier times

UK retail continues to endure turbulent times. Last year witnessed a litany of store closures on the high street. Traditional retailers have been criticised for not adapting to change, failing to meet customer expectations and not moving quickly enough with digital developments. Online channels are perceived as more convenient and competitive and are favoured by a growing population of shoppers.

An underperforming high street: can technology tempt customers back?

An underperforming high street: can technology tempt customers back?

Andy Martin, Morphean's Retail Segment Leader, discusses how VSaaS isn't just keeping staff and customers safe; it also provides the intelligenc that can enhance the instore experience.

Retailers suffering from uncertainty - Fujitsu comment

Retailers suffering from uncertainty - Fujitsu comment

The British Retail Consortium (BRC) and KPMG has released stats revealing that total sales growth dropped to 0.5% in the year to February, down from 1.6% a year earlier.

Brand is king – Less than one-third of Brits trust influencers for shopping recommendations

Brand is king – Less than one-third of Brits trust influencers for shopping recommendations

Brand is king – Less than one-third of Brits trust influencers for shopping recommendations New research from IRX reveals that the promotions, advertising and online and in-store experiences offered by brands have more of an impact than online influencer campaigns.

How fake browser updates are being used to push ransomware and bank malware

How fake browser updates are being used to push ransomware and bank malware

By Thomas Owen, Head of Security at Memset. Many of these exploits require vulnerabilities in the browser or Operating System, ensuring the user’s browser and OS are up to date (and have automatic patches) and running a reputable antivirus product will protect you from the majority of these issues.

UK Boards of biggest firms must do more to be cyber aware

UK Boards of biggest firms must do more to be cyber aware

Boards at some of the UK’s biggest companies still don’t fully understand the potential impact of a cyber attack, according to a new report.

The Government’s Cyber Governance Health Check looks at the approach the UK’s FTSE 350 companies take for cyber security.

Smartphone adoption to drive ecommerce activities in Latin America to 2023, says GlobalData

Smartphone adoption to drive ecommerce activities in Latin America to 2023, says GlobalData

The increasing availability of connected mobile devices such as smartphones and tablets are one of the main growth drivers for ecommerce activities globally.

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