Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Supply chains avoid scoring own goal ahead of Euro 2020 thanks to C.H. Robinson’s predictive technologies

Supply chains avoid scoring own goal ahead of Euro 2020 thanks to C.H. Robinson’s predictive technologies

Euro 2020 is here and despite the easing of COVID-19 restrictions with pubs finally allowed to open their doors, many fans are expected to cheer on their nation from the side-lines at home, prompting the first ‘stay-at-home’ tournament in a generation.

Does tech hold the answer to retail staff wellbeing?

Does tech hold the answer to retail staff wellbeing?

Retail is facing one of the most challenging periods in modern history and following a year of uncertainty, isolation and furlough, staff will be feeling this pressure in a range of ways.

Fake websites, delivery delays and foreign languages deterring UK-EU online purchases

Fake websites, delivery delays and foreign languages deterring UK-EU online purchases

Fear of buying from fraudulent websites (72%), damaged or delayed deliveries (72%) and issues with customs (68%) are putting UK consumers off from cross-border ecommerce purchases, new data suggests. 61% said shopping on a foreign language website was a significant put-off, while 49% said they wouldn’t buy a product online if the website wasn’t in English.

Quality audio solutions become a critical success factor for hybrid working and set a new standard of professionalism

Quality audio solutions become a critical success factor for hybrid working and set a new standard of professionalism

61% of end users say the right technology solutions empower professionalism.

UK consumers willing to take action for greener future

UK consumers willing to take action for greener future

UK consumers are willing to compromise on online purchases and delivery demands, but only if it creates a more sustainable environment, according to new data.

The rise of the virtual high street: How the pandemic has reshaped our buying habits

The rise of the virtual high street: How the pandemic has reshaped our buying habits

The pandemic has transformed the high street, with smaller retail brands having to quickly innovate, and global household names becoming more agile to meet consumer demands and expectations.

Consumer spending grew 7.6 per cent in May as easing of restrictions saw more Brits shop, socialise and get set for summer

Consumer spending grew 7.6 per cent in May as easing of restrictions saw more Brits shop, socialise and get set for summer

Consumer spending rose 7.6 per cent in May compared to the same period in 2019 – the highest growth recorded since coronavirus restrictions began – as the further lifting of lockdown restrictions encouraged more Brits to shop and socialise.

Could self-checkouts become the norm across all retail sectors?

Could self-checkouts become the norm across all retail sectors?

By Ed Smith, freelance journalist

Self-checkouts have proven to be an increasingly popular option for shoppers to take control of their own scanning of items. It can feel a little quicker and allows you to scan then pack your goods at your own pace rather than trying to keep up with a cashier.

What can consumer behaviour tell us about the future of warehouse design and logistics?

What can consumer behaviour tell us about the future of warehouse design and logistics?

By Jon Walkington, Retail and System Integrator Sales Director, at Schoeller Allibert UK.

For many brands operating today, warehousing and distribution has never been more closely tied to a brand or retailer’s commercial performance. As part of the holistic value chain and the service offering for the consumer, logistics can no longer sit in isolation. How products are stored, handled and distributed have a core part to play in the success of a business.

Sustainability is more important to Northern Irish consumers thanks to pandemic

Sustainability is more important to Northern Irish consumers thanks to pandemic

A new survey of consumers in Northern Ireland has revealed how the pandemic has had a positive impact on consumers’ interest in sustainability.

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