Internet Retailing

One World Express has been announced as a certified member of the WCA eCommerce network.

Findologic, the search and navigation platform, has announced the launch of Lisa, an AI-based virtual shopping assistant, which uses intent signals and discovery to power improved on-site search to enhance customer experience and drive conversions.

Consumers are more conscious than ever about how their shopping habits affect the world at large.

As the retail industry continues to experience the full impact of COVID-19, resulting in store closures and reduced distribution capacity, there are new, emerging signs that the industry is responding positively to this new normal, adapting their ways to meet the needs of consumers.

Action Fraud reported £16 million has been lost to ecommerce fraud since lockdown? Statistics show that 16,352 people in the UK fell victim to online shopping fraud, with those aged 18-26 most at risk.

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue.

From development ability, integrations, reliability and costs; eCommerce platform Kooomo advises on the top elements you need to consider when choosing an eCommerce supplier.

International fraud protection solutions provider, ClearSale, has announced updates to its integration with Shopify, now as a public app.

One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.

Over a third (31%) of marketers working in the retail sector say that a ‘lack of clear ownership’ is their biggest challenge when building digital experiences. That’s according to new research from CMS provider, Magnolia.