Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Uberall survey reveals consumer preference for ‘phygital’ retail

Uberall survey reveals consumer preference for ‘phygital’ retail

Uberall, the provider of ‘Near Me’ customer experience marketing solutions, has announced the findings of its survey of over 1,000 UK consumers and their current shopping behaviour.

Latest Cisco AppDynamics App Attention Index reveals brands have only one shot to win over customers

Latest Cisco AppDynamics App Attention Index reveals brands have only one shot to win over customers

Cisco AppDynamics has released the latest report in its App Attention Index research series, revealing consumer reliance on applications and digital services has soared since the start of the COVID-19 pandemic.

AO Logistics open 'Rework' facility to tackle returned appliances

AO Logistics open 'Rework' facility to tackle returned appliances

Online electricals retailer AO announces today that it has opened a new ‘rework’ facility to give returned appliances a new lease of life. Operating out of its ‘Latchford’ warehouse in Crewe, appliances returned by customers will be thoroughly tested with the aim of reselling them.

Toolstation tackles omnichannel challenges with Kӧrber

Toolstation tackles omnichannel challenges with Kӧrber

Körber is working with Toolstation, one of Britain’s fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders, to evolve its multichannel capabilities to meet consumer demands. This includes enhancing processes in its Redditch distribution center while supporting Toolstation’s expanding network of stores.

Halfords enters software market with launch of Avayler

Halfords enters software market with launch of Avayler

Halfords, the UK provider of motoring and cycling products and services, has entered the B2B software market with the launch of Avayler: a new business, offering Halfords’ proprietary software to streamline service delivery for companies that operate in multiple locations.

The UK’s top retail sites ranked by accessibility

The UK’s top retail sites ranked by accessibility

New analysis from web hosting providers LCN has identified the most and least accessible UK websites for the visually impaired.

Over 2 million people in the UK suffer from vision loss – with an additional 3 million people suffering from colour blindness – which can make the simplest online tasks a challenge.

Retailers will need to work harder to grow their online operations as we unlock, says Productsup

Retailers will need to work harder to grow their online operations as we unlock, says Productsup

This morning, the British Retail Consortium (BRC) published its latest Retail Sales Monitor report in partnership with KPMG and revealed that the retail sector recorded its fastest quarterly growth on record in the second quarter of 2021.

How to keep your shoppers safe online

How to keep your shoppers safe online

As e-Commerce displays exponential growth over the past year, unfortunately so does online fraud and recent data predict an 18% increase in cybercrime over the course of 2021, according to the latest research from Juniper Research.

European e-commerce decision makers struggle to maintain control of their brand on Amazon

European e-commerce decision makers struggle to maintain control of their brand on Amazon

Over half (51%) of ecommerce decision makers find Amazon hard to navigate, while more than two in five agree that gaining control of their brand on Amazon is difficult. These are just some of the key findings of a new European survey conducted by Censuswide on behalf of leading ecommerce platform and services provider Luzern.

Out-of-stocks fall as retail reopens, but unavailable stock still accounts for almost a fifth of UK retailers’ inventory, OneStock’s data warns

Out-of-stocks fall as retail reopens, but unavailable stock still accounts for almost a fifth of UK retailers’ inventory, OneStock’s data warns

Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.

Internet Retailing

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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