Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

RSS

Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Mistrust around the authenticity of User Generated Content (UGC) and reviews has seen online shoppers placing more value in human interactions in their online buying journeys a new report from iAdvize, the conversational commerce provider, suggests.

‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

New research from Go Inspire Group examines future trends in consumer behaviour, addressing the received wisdom that shopping is moving inexorably online. This study aimed to determine the validity of this assumption by shedding light on the expected balance between online and offline UK retail purchasing in five years time.

Trustonic, Rubean and CCV announce collaboration to develop mPOS solution enabling secure cardholder PIN entry on COTS devices

Trustonic, Rubean and CCV announce collaboration to develop mPOS solution enabling secure cardholder PIN entry on COTS devices

Mobile security solutions provider Trustonic has announced a partnership with Rubean AG, an established mobile security-focused fintech, and CCV, a European payment solution provider, to develop an mPOS solution that accepts higher value transactions by enabling hardware-protected PIN entry on a range of commercial off-the-shelf (COTS) smartphones.

Manhattan Associates and BRP Consulting work together to deliver next-generation unified commerce platform

Manhattan Associates and BRP Consulting work together to deliver next-generation unified commerce platform

Manhattan Associates Inc. has announced an extended partnership with retail management consulting firm BRP Consulting. The companies, which have been working together since 2016, have now extended their partnership to equip retailers with next-generation omnichannel and point-of-sale solutions that help deliver a seamless, holistic shopping experience.

67% of e-commerce business are putting off customers with insufficient product images

67% of e-commerce business are putting off customers with insufficient product images

Online retailers are losing out on additional revenue by not utilising simple methods to capture sales from potential customers, new research has revealed.

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Puretec Fitness boosts revenue and takes back control of brand with new eCommerce site

Home fitness equipment retailer, Puretec Fitness, has secured its future and taken back control of its brand by launching a fully transactional website, after historically relying on eCommerce marketplaces to target customers.

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

Sluggish growth highlights imperative for eCommerce innovation, says Tryzens

The latest figures from the British Retail Consortium (BRC) revealed the sharpest decline in retail sales since 1995 last month, sparking further fears for the UK retail industry. According to their figures, retail sales fell by 2.7 percent in total and like-for like in May, while online sales of non-food products grew at a rate of just 1.5% year on year, which the BRC and KPMG said was “an all-time low”.

How to lead in uncertain times

How to lead in uncertain times

By Jeremy Snape, founder and managing director, Sporting Edge.

If the disruption and competitive threats to retailers from the likes of Amazon and discounters were not enough, there are also such issues as concerns as the impact of climate change and sustainability, possible supply chain market disruption from Brexit, and global trade.

Instore and online retail services must play nicely together – lest iconic brands will disappear

Instore and online retail services must play nicely together – lest iconic brands will disappear

Seamless mobile connectivity can help prevent this from happening explains Colin Abrey of Nextivity.

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment they are ready to buy, a new report from iAdvize, the leading conversational commerce provider, warns.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

Editorial: +44 (0)1892 536363
Publisher: +44 (0)208 440 0372
Subscribe FREE to the weekly E-newsletter