General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Majority of US consumers agree that customer service is getting worse

1 Majority of US consumers agree that customer service is getting worse

Empathica Consumers Insights survey indicates that while Americans are spending less, retailers must cope with higher customer expectations.

Dune selects Vodat International to drive down communication costs

2 Dune selects Vodat International to drive down communication costs

Dune has selected Vodat International to implement a new network across the whole of their estate to help improve communication between stores and head office and drive down costs.

Despar and Wipro Retail celebrate ten-year partnership

3 Despar and Wipro Retail celebrate ten-year partnership

Despar has realised benefits following the implementation of Oracle Retail solutions by Wipro Retail, over a ten-year period.

Star Micronics launches new front operating vocal direct thermal printer

4 Star Micronics launches new front operating vocal direct thermal printer

Star Micronics has introduced a front operation, multi-functional printer with a range features including a voice communication tool.

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