General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

RSS

Varlink announces two senior appointments

1 Varlink announces two senior appointments

Varlink, the York-based specialist IT distributor, has announced two senior appointments.

How to channel your customer feedback programme

2 How to channel your customer feedback programme

By Lee Mostari, Head of Customer Transformation at NICE Systems.

A recent study from OFCOM revealed the culture change in how we communicate with each other. Amongst friends and family groups SMS is today the primary channel of communication followed by face-to-face, calls via a mobile phone and social networking sites. This means, if you are implementing or currently run a Voice of the Customer (VoC) programme to gain insight in to your customer experiences, then to you need be sure you are aligning your feedback mechanisms with these channel preferences, if you want to give your organisation the best chance of success.

Poor fit responsible for three-quarters of perceived fashion crimes, survey shows

3 Poor fit responsible for three-quarters of perceived fashion crimes, survey shows

Three-quarters of the most common 'crimes against fashion' committed by women and two-thirds of the outfit offences committed by men result not from poor design or misjudged buying choices, but from poor fit, a survey from Fits.me suggests.

Star launches DK-AirCash – low-cost POS accessory to 'Mobilise' cash drawer

4 Star launches DK-AirCash – low-cost POS accessory to 'Mobilise' cash drawer

With the explosion of mobile POS and low cost payment solutions such as iZettle, Payleven and SumUp, Star Micronics cements its position as the manufacturer of the widest range of POS accessories for this market.

Editorial: +44 (0)1892 536363
Publisher: +44 (0)208 440 0372
Subscribe FREE to the weekly E-newsletter