Consumers are shying away from providing feedback to companies, just as firms are ramping up their efforts to capture the voice of their customers, a new research study carried out by Verint Systems Inc. and the Customer Contact Association (CCA) has found.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
Handheld Group bolsters global sales force
Jan 30, 2014
Handheld Group, a fast-growing supplier of rugged PDAs, smartphones and mobile computers, has added three managers to its global sales team, focusing on markets in North Germany, the United States and Scandinavia.
Varlink enhances e-commerce capabilities
Jan 30, 2014
Varlink – the York-based specialist IT distributor of mobile computing brands including Zebra Technologies, Honeywell, Casio and Brother – is helping to meet the growing demand for online reseller services.
New Harvey Nichols store in Azerbaijan selects Futura's retail management solution
Jan 30, 2014
Harvey Nichols Luxury department store's new Licensee has selected Futura's EPOS and retail management solution as the backbone for a new 80,000 square foot store due to open in Baku, the capital of Azerbaijan, in summer 2014.
The J2 680L, the 'future-proof POS technology', is now available
Jan 30, 2014
Specialist manufacturer of PC-based touchscreens and point-of-sale hardware to the retail, hospitality and leisure industries, J2 Retail Systems, part of the AURES Technologies group, has brought to market its latest PC-based touchscreen EPoS terminal, the J2 680L.