Italian restaurant group Carluccio's has selected Brighton-based managed hosting specialist Hyve as its partner to provide hosting, ecommerce and website security, as part of a full digital strategy review.
With 97 restaurants in the UK, Carluccio's online presence is an important element of the brand's overall approach to customer relations. Hyve now hosts www.carluccios.com, and also manages its online ecommerce and website security. The site provides a fully responsive online service enabling customers to book tables and shop online across a range of deli products.
The choice of Hyve as Managed Services partner was based around its 24/7 support service, alongside the delivery of proactive, strategic advice before and during the digital development process. Hyve's ability to scale Carluccio's web strategy and ensure consistently high levels of site performance was an additional factor in Carluccio's selection.
"We have a small internal IT department, so we need to focus on strategic issues – we haven't got time to do traditional maintenance and monitoring," explained Jon Taylor, Head of IT at Carluccio's. "This is where a Managed Service approach really delivers - I don't have to worry about Hyve's areas of responsibility, in fact, much of the time, I don't even have to think about it. That's absolutely ideal for me and my team who can focus on our major projects which are driving the business forward."
"We are proud to host Carluccio's, they are a great example of a modern business focusing their tech expertise in the right areas," commented Jake Madders, Director at Hyve Managed Hosting. "By partnering with Hyve to deliver an excellent online presence they can concentrate their expertise on a range of strategic IT projects – they don't need to spend time 'keeping the lights on'."