New research conducted by ContactEngine and YouGov* found that Scottish expectation for good customer service has overtaken the notably high precedent set by the demanding English.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
Adyen adds WeChat Pay to its platform globally
Nov 15, 2016
Adyen, the payments company powering global commerce for Uber, Facebook and Netflix amongst others, has added WeChat Pay to its portfolio of local payments methods.
Virtual1 partners with Acronis to meet the growing demand for Cloud backup services in the UK
Nov 15, 2016
Acronis, the hybrid cloud data protection and storage solutions provider, has announced that the London-based network operator Virtual1 has selected Acronis Backup Cloud to power its flagship cloud-based backup solution, 1Backup.
Over a quarter of UK consumers wait for sales to shop
Nov 15, 2016
Over one in four people (27%) say they 'always' or 'usually' wait for sales to kick in before they shop, according to new research conducted by IMRG, the UK online retail association, and digital insights company Toluna.
Indiska boosts e-commerce offerings with new customer experience management solution from Tieto
Nov 15, 2016
Indiska, a Swedish retailer offering a lifestyle concept through self-designed fashion and home interior products, has boosted its e-commerce presence with a new Indiska.com online shop built by Tieto powered by SAP Hybris.
92% of consumers are unhappy with retailers returns policies on Black Friday
Nov 15, 2016
62% of UK consumers will be shopping on Black Friday and Cyber Monday, new research by Omnico has found.
Omnico questioned 1200 consumers about their plans for Black Friday (25 November) and Cyber Monday (28 November), as part of the second Omnico Retail Gap Barometer which explores how retailers are meeting changes in shopper behaviour.
RFID system simplifies access control for operating personnel at machines and plants
Nov 15, 2016
With its new Simatic RF1000 RFID system, Siemens is offering a flexible, simple solution to monitor access to machines and plants using the new Simatic RF1060R reader.
Online retailers under pressure from Generation Consumer for cheaper and more convenient fulfilment options
Nov 15, 2016
Modern retailers risk a 'race to the bottom' by satisfying growing desires for anytime, cheap deliveries without balancing the associated costs across their organisations for managing stock, delivery and any associated returns.
Global POS brand Posiflex launches new top-of-the-range mobile solution for retail and hospitality
Nov 15, 2016
Posiflex Technology, Inc., a global brand in the design and manufacture of POS solutions, has announced the launch of its upgraded top-of-the-range POS system, model MT-4308W.
Embrace the pace: retail at the speed of the connected consumer
Nov 15, 2016
By Frank Lochbaum, Managing Partner at KPS.More than five years ago, retailers were urged to adopt new technologies to enable them to keep pace with increasingly fickle, demanding, sophisticated and connected consumers.
