General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Flexible finance offers 30% sales boost to retail sector

1 Flexible finance offers 30% sales boost to retail sector

Offering flexible finance options to customers could boost retailers' sales by almost a third, according to consumer finance specialists Duologi.

Hackett partners with StoreForce to deliver customer service in style

2 Hackett partners with StoreForce to deliver customer service in style

British multi-channel menswear retailer, Hackett, has increased the effectiveness of its shop floor workforce helping to drive up sales thanks to StoreForce's WFM+ (Workforce Management Plus) platform.

Brits spending over £2 billion on average a year on delivery subscriptions

3 Brits spending over £2 billion on average a year on delivery subscriptions

British consumers are forking out approximately £2bn every year on delivery subscription services and it shows no signs of slowing as the type of subscriptions on offer continues to grow, alongside their popularity.

Marketers confused over GDPR consent regulations

4 Marketers confused over GDPR consent regulations

Marketing professionals are increasingly confused about the rules around consent of data subjects under the GDPR, due to become law on 25 May.

Retailers must get sharper on customer engagement to avoid churn, warns Tryzens

5 Retailers must get sharper on customer engagement to avoid churn, warns Tryzens

The latest retail sales figures from the British Retail Consortium (BRC) highlight the pressing need for retailers to focus on making the customer experience more innovative and engaging.

How can retailers refine their mobile strategies to leverage cross-channel data and improve the customer experience?

6 How can retailers refine their mobile strategies to leverage cross-channel data and improve the customer experience?

By Graham Jackson, CEO of Fluent Commerce.

The retail landscape has evolved rapidly in recent years. Some retailers have been moving towards an online-only strategy, yet many are failing to keep up with the ever-changing needs of their customers.

OKI Europe adds wireless connectivity to advanced A4 colour printers

7 OKI Europe adds wireless connectivity to advanced A4 colour printers

Bringing new levels of efficiency to today's office environments, OKI Europe (UK & Ireland) has added wireless connectivity to two of its most sought-after High Definition Colour, A4 printers – the C332dn and MC363dn.

Retailers could increase annual revenue by as much as 5% by investing in cybersecurity measures that shoppers trust

8 Retailers could increase annual revenue by as much as 5% by investing in cybersecurity measures that shoppers trust

A new report by Capgemini's Digital Transformation Institute has revealed that cybersecurity is a new source of competitive advantage for retailers. It calls for more organisations to align cybersecurity policies with customer expectations in order to take advantage of this opportunity.

From online to offline: 3 revolutionary metrics in digital campaigns

9 From online to offline: 3 revolutionary metrics in digital campaigns

Currently, the majority of consumers use the internet for decision-making, but complete their purchases in conventional establishments. For this reason, more and more brands are orienting their efforts toward not only measuring the behavior of users in the online channel, but to collect accurate data on how digital campaigns influence the levels of traffic to physical outlets.

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