General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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SIX Payment Services supports Europe’s high-end retailers to accept Alipay, the Chinese shoppers’ favourite payment method

1 SIX Payment Services supports Europe’s high-end retailers to accept Alipay, the Chinese shoppers’ favourite payment method

Following a successful partnership between SIX and Alipay, Chinese travellers will now be able to use their trusted and convenient way of paying through the Alipay mobile app at the world’s most popular high-end retail stores in Europe. Wolford and Samsonite are amongst the big names that not only appeal to Chinese shoppers but also benefit from the strong purchasing power of this market group.

Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion

2 Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion

Rise of the unfaithful consumer: Total cost of shopper defections in the retail industry adds up to £147 billion

Redefining the Retail Forecast

3 Redefining the Retail Forecast

Never has the grocery retail market’s focus on forecasting been more relevant. Growing concerns over food wastage combined with potential market disruption around Brexit and global trade wars are casting a spotlight on what has always been a major issue for retail supply.

How to avoid a logistical nightmare on Black Friday and beyond…

4 How to avoid a logistical nightmare on Black Friday and beyond…

Research suggests logistics companies are struggling to keep pace with rising online sales. Making it easier to recruit temporary staff would help to get them back on track, says TempRocket’s Andrew Johnston.

50% of consumers want blend of technology and human input in retail experience, says Aspect Software research

5 50% of consumers want blend of technology and human input in retail experience, says Aspect Software research

As technology becomes an ever more prevalent part of our everyday lives, there are signs that consumers are becoming increasingly accepting of its role in their shopping experience – such as through the presence of automated self-service computer screens in-store or chatbots through the online channel.

The significance of the iPhone Xr in a maturing smartphone market

6 The significance of the iPhone Xr in a maturing smartphone market

By Wayne Lam, principal analyst, mobile devices and networks, IHS Markit.

Toward the end of the Series 4 Apple Watch and updated iPhone Xs launch event in September, and after the initial fanfare of the introductions, CEO Tim Cook mentioned there was “one more thing” to be revealed.

Brother UK celebrates 30 years of labelling with new P-touch holiday promotion

7 Brother UK celebrates 30 years of labelling with new P-touch holiday promotion

Brother UK is running an end user campaign on its P-touch range of labelling machines, to help resellers drive sales in the run up to Christmas. The campaign marks 30 years of Brother’s labelling solutions.

BEC secures one of its most successful years to date

8 BEC secures one of its most successful years to date

BEC (Systems Integration) Ltd. – a leading supplier of data capture and voice solutions for the supply chain, logistics and manufacturing industries – is currently enjoying one of its most successful years so far within its 24-year history.

One particularly impressive triumph for the company was its recent securing of Honeywell’s Vocollect Platinum Total Solution Provider (TSP) Status

Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

9 Retailers need to outsource digital application to help weather a tough retail climate and improve the bottom line

The Retail climate is proving increasingly challenging for bricks-and-mortar stores of all sizes, with many major brands and familiar high-street names announcing profit warnings, job cuts and even store closures.

Effective channel shift is less about the technology and more about the people it affects, says Aspect Software

10 Effective channel shift is less about the technology and more about the people it affects, says Aspect Software

For many a business, encouraging customers to embrace newer, online-based communication channels is a key aim in plans to cut costs and increase business efficiency.

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