General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Age of uncertainty: UK employees calling out for clarity on employers’ Brexit plans

1 Age of uncertainty: UK employees calling out for clarity on employers’ Brexit plans

A new Right Management study, Brexit: Age of Uncertainty, reveals the UK workforce’s anxieties as Brexit negotiations unfold. The study, examining the perspectives of employees across the UK in the run up to Brexit*, found just 11% say their organisation has clearly communicated its Brexit plans to employees.

Pets at Home to deploy intuitive CX technology to bolster overall customer satisfaction

2 Pets at Home to deploy intuitive CX technology to bolster overall customer satisfaction

Upland Software, Inc., the cloud-based Enterprise Work Management software, has announced Pets at Home has deployed the Upland Rant & Rave Sentiment Engine and Customer First platform to increase efficiency of the contact centre and improve the overall customer experience.

Play recognised for innovative tech-led retail experiences at 2019 InAVation Awards

3 Play recognised for innovative tech-led retail experiences at 2019 InAVation Awards

Global strategic retail design agency Play, has been recognised for cutting edge innovation by reaching the final stages in the ‘Retail’ category at the 2019 InAVation Awards.

Retails’ innovative thinking will lead to happier times

4 Retails’ innovative thinking will lead to happier times

UK retail continues to endure turbulent times. Last year witnessed a litany of store closures on the high street. Traditional retailers have been criticised for not adapting to change, failing to meet customer expectations and not moving quickly enough with digital developments. Online channels are perceived as more convenient and competitive and are favoured by a growing population of shoppers.

Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

5 Plobal joins Shopify Plus Technology Partner Program to help ecommerce merchants grow mobile revenue

As mobile becomes the default shopping device, Plobal gets on board the Shopify Plus Technology Partner Program to help high-volume merchants increase mobile revenues by engaging their most loyal customers

Wehkamp plots double-digit growth trajectory with Manhattan Associates

6 Wehkamp plots double-digit growth trajectory with Manhattan Associates

Manhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands.

Navori to unveil QL 2.1 digital signage software at DSE 2019

7 Navori to unveil QL 2.1 digital signage software at DSE 2019

Navori has announced Digital Signage Expo as the official launch of its QL 2.1 software, incorporating a host of new features that capture the trend of greater intelligence in digital signage today.

Ziften announces rapid adoption of its cloud-delivered endpoint protection plus visibility and hardening platform (EPP+)

8 Ziften announces rapid adoption of its cloud-delivered endpoint protection plus visibility and hardening platform (EPP+)

Ziften has announced the rapid adoption of its EPP+ platform. Ziften is the first cyber-security platform that provides one agent for all endpoints – laptops, desktops, servers and cloud – preventing a full-range of cyber-attacks by addressing all 3 phases of the endpoint security continuum – attack protection; threat analysis, response and remediation; and proactive endpoint posture hardening and hygiene.

An underperforming high street: can technology tempt customers back?

9 An underperforming high street: can technology tempt customers back?

Andy Martin, Morphean's Retail Segment Leader, discusses how VSaaS isn't just keeping staff and customers safe; it also provides the intelligenc that can enhance the instore experience.

Retailers suffering from uncertainty - Fujitsu comment

10 Retailers suffering from uncertainty - Fujitsu comment

The British Retail Consortium (BRC) and KPMG has released stats revealing that total sales growth dropped to 0.5% in the year to February, down from 1.6% a year earlier.

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