Worldline and Toshiba expand partnership to deliver sophisticated shopping experience

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Worldline, the European payments and transactional services solutions provider, has strengthened its relationship with long-term partner Toshiba Global Commerce Solutions, provider of retail store technology.

The next stage of the retail powerhouses’ partnership will see them bring to market the Pro-X Hybrid Kiosk with payments processed via the Worldline LANE/3000 Terminal, allowing retailers to reimagine their store design and increase throughput capacity.

In line with the needs of both retailers and shoppers for a low-contact checkout, particularly in the convenience, speciality, small format grocery and hospitality sectors, the Pro-X Hybrid Kiosk presents a versatile small footprint kiosk. This option of using convertible POS technology gives the retailer the flexibility to immediately react on customer flow, while always providing an easy to use, secure and seamless shopping experience for customers.

Toshiba’s solution enables retailers to enhance the in-store customer experience by proactively managing queues, meeting shopper’s expectations of a fast and frictionless checkout, and providing more self-service touchpoints where needed. It also helps preserve precious counter space for retailers with its small footprint that can perform self-checkout or traditional register functionality to meet the shoppers’ and retailers’ needs.

The integrated LANE/3000 terminal offers retailers fast and secure transactions, meeting the latest safety requirements for Payment Card Industry PIN Transaction Security (PCI-PTS) 6.x and Point-to-Point Encryption (P2PE). Together, this powerful combination means that Toshiba and Worldline are helping retailers to optimise the layout of their stores through a more flexible approach to the point of payment and providing a more sophisticated checkout experience.

Rob Macintyre, European Business Development Executive of Toshiba, said: “The self-service industry continues to evolve as retailers across all retail segments invest in digital capabilities to support shoppers' expectations of low-contact checkout. We are delighted to work with Worldline to bring checkout innovation to retailers across the European marketplace. Now, they bring their payment expertise and Tetra Lane 3000 augmenting the Pro-X Hybrid Kiosk to provide a next-level checkout experience to customers.”

Lee Jones, Managing Director Northern Europe, GSV at Worldline, commented: “As the way consumers want to pay is evolving, Worldline is committed to staying ahead of the game in order to keep our retailers relevant in this ever-changing market. That’s why we are proud to continue our close cooperation as a trusted global payments leader with Toshiba. This partnership strengthens our joint ability to deliver innovative end-to-end solutions, and together we are creating an even stronger offering.”