Over half (51%) of ecommerce decision makers find Amazon hard to navigate, while more than two in five agree that gaining control of their brand on Amazon is difficult. These are just some of the key findings of a new European survey conducted by Censuswide on behalf of leading ecommerce platform and services provider Luzern.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
European e-commerce decision makers struggle to maintain control of their brand on Amazon
Jul 12, 2021
Where’s my order? How conversational AI can support supply-chains post-pandemic
Jul 12, 2021
The disruption to logistics networks over the past year has caused chaos across global supply chains. With the pandemic sparking an exponential rise in online shopping, logistics operations have been tested to the max.
94% of retailers open to phishing attacks: what we can do to close the net
Jul 12, 2021
By Sabrina Evans, Content Manager at Red Sift
Last year Trustwave found that almost a quarter of all cyberattacks are aimed at the retail sector, and it’s really no surprise why.
Retailers are in constant communication with their customers via email, and retail databases are some of the biggest housers of sensitive customer data and personal information on the planet. Put these qualities together, and it’s hard to imagine a sector more vulnerable to the dangers of email-based cyberattacks.
Out-of-stocks fall as retail reopens, but unavailable stock still accounts for almost a fifth of UK retailers’ inventory, OneStock’s data warns
Jul 12, 2021
Inventory availability has improved, with out-of-stocks falling by 8% since retail reopened, data from OneStock, the modern and agile Order Management System (OMS) provider for omnichannel retail, reveals.
UK's leading DTC retail brands fail to deliver when it comes to the customer check out experience
Jul 12, 2021
Despite sustainability issues sitting at the heart of many consumers minds now, especially given the growth in online shopping habits, a new report has revealed that the UK’s top direct to consumer (DTC) retailers are failing when it comes to offering eco-friendly delivery options to shoppers.
Shoppers spend 14% more with MishiPay Scan & Go Tech
Jul 12, 2021
Analysis from one of Europe’s largest grocery retail chains showed that shoppers using the MishiPay scan & go platform came back to buy 33% more often whereas non-MishiPay users came back 4% less often than the year before. MishiPay is the first scan & go provider worldwide to release data from a case-study based upon a clear A/B test.
