General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Instore and online retail services must play nicely together – lest iconic brands will disappear

Instore and online retail services must play nicely together – lest iconic brands will disappear

Seamless mobile connectivity can help prevent this from happening explains Colin Abrey of Nextivity.

ISV focus for Ergonomic Solutions

ISV focus for Ergonomic Solutions

Retail Technology Review spoke with Colin Mackie, Chief Marketing Officer for Ergonomic Solutions, during the recently held Retail Expo at London’s Olympia.

Here, he discusses the background behind the launch of the company’s popular SpacePole Duo sled last year, together with the rationale behind the company’s new ISV initiative as part of its established Space Program channel network.

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and a lack of advice when shopping online is causing high-intent shoppers to abandon purchases, new research reveals

Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment they are ready to buy, a new report from iAdvize, the leading conversational commerce provider, warns.

Sub-par e-commerce conversion rates should no longer be seen as acceptable, says Conversity

Sub-par e-commerce conversion rates should no longer be seen as acceptable, says Conversity

Despite the ever-growing dominance of e-commerce as part of the overall retail sales mix, conversion rates across online channels remain a long way behind their in-store counterparts.

Men are spending more on the high street than ever before - new research from the Fashion Retail Academy

Men are spending more on the high street than ever before - new research from the Fashion Retail Academy

Better clothing designs for men, more styling options and an improved shopping experience are all helping to drive men’s fashion sales, according to research from the Fashion Retail Academy.

But the record online growth highlights the task ahead for bricks-and-mortar shops

But the record online growth highlights the task ahead for bricks-and-mortar shops

Phil Mullis, Partner and Head of Retail and Wholesale at accountancy firm, Wilkins Kennedy, said: “These results show that any retailer out there without an online presence is severely harming their business.

In-store digitalisation to drive success for beauty retailer

In-store digitalisation to drive success for beauty retailer

Customer experience has become the focus of in-store point of sale, with brands and retailers having to adapt their spaces to align with the changing expectations of buyers and the increasingly tech-centric shopping environment.

Twelve months on and organisations are still not GDPR compliant, say 68 per cent of respondents to Infosecurity Europe poll

Twelve months on and organisations are still not GDPR compliant, say 68 per cent of respondents to Infosecurity Europe poll

It’s almost one year on since GDPR came into force yet there appears to be a lack of confidence in its application according to the latest Twitter poll from Infosecurity Europe 2019 – Europe’s number one information security event. The majority of respondents to the poll (68 per cent) believe that organisations have not taken the EU General Data Protection Regulation (GDPR) seriously and are still not compliant.

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Twitter and Facebook worst channels for retail customer experience, finds research by Eptica

Retailers are neglecting social media when it comes to customer service, and are not listening to consumers to drive customer experience improvements, according to the 2019 Eptica Digital Trust Study.

Retail isn’t dead – it’s cyclical

Retail isn’t dead – it’s cyclical

Empty shopping centres. Plummeting high street footfall. It is hard to imagine a worse time for retail. But is this really the case? Retail has reinvented itself in the past – more than once – and will do so again.

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